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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9733 results found

  1. Not Recording Ranked Wins

    I have been playing best of one in Arena Standard Ranked on iOS and it is not recording my victories toward advancing my rank. It gives the “Victory” screen but doesn’t record my victories but does record my losses.

    10 votes

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  2. couldn't tap creature iOS

    I have a creature under my control that I can't tap on iOS. I googled and it seems to be an old issue. Multiple turns - could not tap it to use "feign death" - could not tap it to attack with it, etc.

    As you can see, no matter where the creature moved it was impossible to tap it.

    I've had this happen on other games, but it's been a minor inconvenience. This changed the entire play of the game though - very frustrating...

    2 votes

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  3. Android gameplay. Unable to select Teferi Master of Time behind the stack

    I was playing on Android. I had teferi master of time, birth of meletis and the ravens warning at table. It was my opponents turn and he cast vanishing verse on my teferi. Priority was to me, because of teferi master of time flash hability, however i was unable to click teferi because the stack was over him and there wasnt any button to remove the stack from the view. As you can see in the screenshot attached from a different situation further in the same match. It is a glitch because there should always be a way you can…

    4 votes

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  4. Ios constant freezes

    Env: ios 14.4 on iphoneX
    Steps to reproduce:
    The freeze was encountered during gameplay(draft).
    One time it was losing network connection and the other simply drag down the top pull down screen to see the time. Both times caused my device to freeze and forced reboot was needed.
    Expected: gameplay runs normally, not freezing my device

    I encounter freezes during 2 of my premier drafts. While i know you guys are never going to compensate this, the freezes are extremely frustrating as it not only freezes the app but also my device and I have to force reboot to fix…

    8 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Cannot Exert Champion of Rhonas

    Opponent had a Combustible Gearhulk, i had a Champion of Rhonas. I wanted to attack to use the Exert trigger, knowing my CoR would die, however I still wanted the trigger to place a Nikya into play with the CoR trigger and then second main use the extra man from Nikya.

    I never got the option to Exert. I attacked and nothing happened and my opponent just blocked. So I scooped because it delayed my plans in such a way that I had no line of victory.

    5 votes

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  6. Waiting for a game indefinately after game got stuck

    I was playing Historic brawl on pc and the game randomly got stuck. No actions could be taken, no turn timers went off and I could not concede. After being stuck for 10 minutes I fully closed the game and on relaunch I cannot join any game mode. I get stuck on waiting for a game on pc and mobile. The longest I waited was for 18 minutes for another Historic Brawl game. I think my account still thinks I'm in that first game and won't let me join another.

    3 votes

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  7. Not giving priority to interrupt sage of the falls/ locust god combo

    1. have 2 davriels whisperings in hand with mana to cast them and an opponent putting in sage of the falls and the locust god with Indomitable Creativity. No priority is given in between creations of insect tokens.
    2. PC 3.No priority being given
    3. Priority being given
    4. N/A
    5. I was able to break force myself to receive priority by adding a stop in their main phase.
    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Cannot attack in iOS match

    There was a bug in at least two matches thus far that was preventing me from attacking with my creatures. Attack all button does nothing, just clicks. Selecting/deselecting individual creatures also doesn’t present the button to go to attacks. Playing in Historic ranked. Makes winning difficult.

    Edit: and it appears uploading video files from iOS doesn’t work here either. GG

    9 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Can’t place +1/+1 tokens

    I’ve played multiple games now on the iPhone (IOS) and it doesn’t let you place +1 counters which is kinda a big theme in my deck

    8 votes

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    3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  10. マッチング補正

    デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
    クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
    毎日毎日もううんざり。たかだか1勝するだけで1時間かかるなんてゲームとして成立してないんだよ。

    1 vote

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  11. Bug Showdown of the Skalds

    Hello, the situation is as follows: I'm playing a Sealed Kaldheim tournament game on PC. My turn, pre-attack, I play Showdown of the Skalds. The card is put on the battlefield, but no triggers, no cards removed from library. Just me wasting 4 mana. bext turn, I play the card with Foretell I had already exiled, no trigger from the Showdown either, so no +1/+1 to a creature from a spell cast. Needless to say, I lost that game. Hopefully something can be done about this issue, as I really love that card, and I really hate losing... Thanks in…

    11 votes

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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 対戦が開始されない

    プレミアドラフトにて、マッチング中画面から一切進まず、再起動したら負け扱いになっていました。
    それが2回連続です。
    参加費を返してください。

    3 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 3 votes

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  14. world tree fetching slivers

    Playing historic brawl. Opponent had a sliver deck. He did not have any cards on the battlefield that would change their creature type. He used the ability on the World Tree to search for Gods. Instead he pulled out every sliver from his deck onto the battlefield. Sliver creature type is not God.

    Please fix the bugs surrounding the sliver creature type. There are many.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Unable to selet/read/target jaded sell-sword

    In game [ios, ipad] opponent played jaded sell-sword and I was unable to block/target/read/select it at all. It was only this card.

    3 votes

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  16. season rewards

    I reach Diamond in constructed before the end of the June season but I have not received my rewards.

    4 votes

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  17. can't play lands

    can't play lands

    12 votes

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  18. Adeline doesn't show toughness

    1.   Give us the steps to reproduce the bug:
      

      Queued up Standard Ranked. Opponent played Adeline, Resplendent Cathar and the card style didn't show Adeline's determined toughness.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS):
      

      Android

    3.   Enter the actual results you’re experiencing:
      

      Adeline graphically not showing toughness.

    4.   Enter the expected results of the feature:
      

      To see the determined toughness.

    5.   Add any relevant screenshots/videos:
      

      See attached

    6.   If you found a workaround, please add workaround steps.:
      

      No workaround found.

    Adeline, Resplendent Cathar

    1 vote

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  19. Ebondeath, Dracolich can return to the battlefield the same turn it dies.

    I have encountered a couple of matches where my opponent was able to cast Ebondeath, Dracolich from the graveyard the same turn it died after a boardwipe (Doomskar and Devastating Mastery respectively). In both scenarios there were other creatures on the battlefield, I don't know if that's what's causing the bug or not, but in any case Ebondeath shouldn't be able to return to the battlefield the same turn it died.

    2 votes

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  20. Full control issues

    Playing on android. I was trying to cast mystic reflection on Hoplite. I press and hold the appropriate button to enter full control (player avatar button), I see that full control is active so I play Hoplite but the spell just resolves rather than holding priority to cast the mystic reflection. I had more than enough Mana to cast so that wasn't the issue. This happened 2 games in a row, both games I could have won if the game was working as intended. Worked fine before when using the same card on phylath, and now I can't get it…

    8 votes

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