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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11375 results found

  1. Unfair game play

    Dear MTG Arena.
    I writing this to ask if you can Please, Please ban the card "Minion of the Mighty" in the online arena.
    Reason I ask is because it is the most unfair card in the game, you don't even have a chance play.
    With one single land mana card the player can defeat his opponent in a single round.
    Its so unfair that you don't even have a chance to play your first or second round and you defeated with life points 2 or zero.
    Kind regards
    Derek

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. March of Reckless Joy Bugged

    The cards exiled by March of Reckless Joy are not playable on the next turn but only on the turn cast, contrary to the card text.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Can't Concede

    I can't offer the opinions of others, but not being able to concede is absolutely ridiculous! You are effectively wasting my time by not allowing this. I don't care if my opponent wants to see his/her win. I don't want to have to sit and wait to start another game or to stop playing because of all of the horrible features you have put in the game that aren't there in table-top magic. You've already done enough to ruin the game, why push it?

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. ドラフト

    神河ドラフトでプレイ中にフリーズして進行不可になった
    ドラフトのチケット補填しろ

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Waiting for opponent

    Waiting and waiting for opponent still leads to a draw.

    This is after I had to restart my computer when the game froze and locked me in full screen after I conceded a match.

    How are these problems still happening after how many "updates"? It really doesn't seem like anything gets fixed. I've read your patch notes. None of them were problems I encountered. "Waiting for opponent" and game freezing/crashing happen daily. Please prioritise these constant problems. Do you even care?

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Banned cards are still being played

    People still somehow use goldspan dragon consistently despite it being banned ages ago. To let some people use banned cards and others not ruins the integrity of the game and this should have been patched out once again, ages ago.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Mirram, sentinel wyrm

    So this card seems to me conpletely overused in historic brawl. Im running into this commander almost every game im historic brawl. It's one of my favorite formats and it it really starting to ruin it for me. Im not crying for a ban here i just think its a bit overpowered for this specific format and definitely overused. So maybe just keep it from being ised as a commander, and have it remain legal in every other aspect. Just as a commander it seems conpletely over played and over powered. Anyway ill end my rant here. Walk the planes…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. BO3 rank point bugged

    In Rank Constructed BO3.
    The opponent disconnected in the first game and I won the match.
    However, the rank point did not increase by two, only by one.

    17 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  9. Issue Challenging Friends

    [PC] Game has been bugged at minimum since Crimson Vow's release, leaving the Direct Challenge to a friend for friendly brawl unusable. When challenging a friend and selecting the friendly brawl option, one or both of the parties will only see a 60-card challenge available (with only 60+ card, non-brawl decks in their collection available to select), and cannot select brawl decks to participate. Additionally, the game will allow the challenger to have their last brawl deck used selected, but give an error stating the deck is incompatible with the format This happens regardless of who issues the challenge. The…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Gameplay freezes

    Gameplay freezed in the middle of a game.
    Couldn't do anything else but start MTGA again and lost the game.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Additional loss in draft

    Dear MTG Arena support,
    I received an additional loss in a Premiere Draft.
    Hope to receive further details.

    Matteo

    51 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. Devious cover-up

    Devious cover-up did not counter 3 different spells back to back.

    The only cards on battlefield were Lier, disciple of the drowned, mounted knight, a 4/4 wolf token with howl of the hunt attached to it (which my opponent controlled). There were no other artifacts, enchantments or special lands in play.

    Each time it asked me if I was sure I wanted to counter the spell I chose (one had flashback, but the original spell was not countered before going to exile) the other two did not.

    First two times there were cards in my graveyard to shuffle in. Third…

    2 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. STACK TIMED OUT CAUSED FORFEIT

    Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!

    Playing on a MAC

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. MTGA client stops responding when closing it.

    The game becomes unresponsive every time when I close it. Indiferently if I do it from the exit game option in the menus, close the window with the X or Alt+F4. No matter what I do the came gets frozen and and when I try to do anything I later get the MTGA stoped responding message from windows.

    I'm on windows and I launch it from the Epic Store, I tried uninstalling and installing again but the issue remains.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Daily wins doesn't update after Crimson Vow sealed/draft game win

    After winning a game in the Sealed Crimson Vow event, the daily wins count didn't increase right away. After playing another game in another event, the count then updates correctly (jumping by 2 if it was another win).

    I've also had the same problem with Premium Draft Crimson Vow games not updating the daily wins.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Ranked match froze and ended without results.

    Traditional standard ranked match froze. Timer stopped counting down and couldn't interact with anything on board. Restarted client and the match was gone. Couldn't rejoin and no daily wins credit.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Direct Challenge and Friend Challenge bugged

    The only way to challenge friends is via Direct Challenge and you both have to issue a challenge and know each other's name. Clicking on the Silhouette in the lower left hand corner and issuing a challenge don't work anymore and hasn't since the last two updates. I have tested this on both desktop computer and mobile phone.

    53 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Standard Ranked doesn't level up my bronze rank

    Standard ranked games don't update my rank. I have played several games, not updating any win or loss. Profile doesn't update. I would to like to get my right rank updated asap before the season ends

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Meathook Massacre

    Brawl
    MacOS

    Improper X amount

    Meathook Massacre costs {X}{B}{B}. Person had 5 lands. Two {B} to cast, three land to fill {X}. This enchantment killed my commander "Raiyuu, Storm's Edge" with a "Maul of the Skyclaves" attached to it. Is Meethook using the creature's BASE P/T or ignores equipment?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Competitive Limited Ranked Play: Please put an end to the redraft abuse without losing ELO

    There is a major problem with very high end mythic rankings and competitive play in limited drafting.

    The players in the top #100 of mythic ranking are very obviously abusing the format's resignation option and are able to redraft infinite times without losing any ELO, in order to prevent them from having to play any ranked matches until they chance into an ultra-dominant deck.

    Regardless of how many people are even exploiting it, it should absolutely not be allowed. The setup of allowing players to resign their drafts and redraft without any ELO hit is completely contrary to the spirit…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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