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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12656 results found

  1. Kairi, the Swirling Sky

    During my traditionnal sealed event, I had a bug using Kairi, the Swirling Sky where after its trigger of death, I couldn't chose any options after taking a look at the battledfield.
    Both options where missing from the screen.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Arena ios/ipados not working on wifi

    Since a few days back, Arena has been stuck on "waiting for server" on both my iphone and ipad whenever I'm connected to my home wifi.
    They both work on mobile data, and the windows version works normally on the home network.

    I don't know what can be causing it but need help

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Blasting Zone

    Blast Zone on 4 Destroyed Tamiyo, Compleated Sage, despite the permanent having mana value 5

    4 votes

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  4. freezing

    The game freezes and crashes on both PC and phone regardless of account. It freezes just before I get into a match. I can make decks and interact with the menu fine but can't play. It has happened after every update for a few days then lets me play again.

    4 votes

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  5. Ninjutsu does not work properly

    Ninjutsu does not allow me to return a creature targeted by a spell, even though it isn't blocked. In this specific case, the creatures involved were Prosperous Thief and (a crewed) Prodigy's Prototype

    4 votes

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  6. Countered conclave tribunal left visual bug

    I countered an opponents conclave tribunal and after the stack resolved a large card casting effect remained on the left side of the screen for the remainder of the game. It did not remain after returning to the main menu.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. ランク戦の結果が反映されない

    ランク戦:スタンダード
    をプレイしてるのですが、一向にランクに反映されません。

    プロフィールから自分のランクを見ても、

    シーズン報酬を受けるには、今シーズン中にプレイが必要です

    としか出ないので、原因がわかりません

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. tezzeret, betrayer of flesh static ability did not allow me to reconfigure post combat

    Tezzeret, Betrayer of Flesh static ability did not pause or allow me to reconfigure Blade of Oni post combat. I had BB open which should be enough with the 2 discount.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Gravelighter Bug

    When I played Gravelighter after destroying an Enchantment Creature with Kappa Tech-Wreckers ability, I didn't draw a card but had to sacrifice a creature. Causing me to lose the match in Traditional Draft. The log report is to big upload.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. memory deluge

    Resolving Memory Deluge. I go to look at the battlefield, then at my graveyard. Go back to select the two cards from memory deluge, and when I click on them, the interface won't allow me to select the cards. I lost my game in a tournament because of this, because the game forced me to concede after not acting.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Blood Artist and Bastion of Remembrance both bypass Exile.

    Even though cards are being exiled instead of dying, both Blood Artist and Bastion of Remembrance still deal damage. This has been a bug since they first came out and it still hasn't been addressed.

    Leyline of the void card effect: If Leyline of the Void is in your opening hand, you may begin the game with it on the battlefield.
    If a card would be put into an opponent's graveyard from anywhere, exile it instead.

    Blood Artist card effect: Whenever Blood Artist or another creature dies, target player loses 1 life and you gain 1 life.

    Bastion of Remembrance…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. teferi's protection isn't preventing damage

    Teferi's Protection was effective for me, but an opponent's creature attacking me directly still triggered their Old Gnawbone to create that many treasure tokens. It shouldn't have triggered, because the damage should have been prevented since I had protection from everything and my life total couldn't change.

    3 votes

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  13. Minimus Containment not removing abilities

    An opponent cast Minimus Containment on my Sigarda's Summons enchantment. However, this did not stop the enchantment from granting my token creatures with +1/+1 counters its buffing ability, making them angels.

    2 votes

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  14. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. morbid opportunist did not trigger in arena cube

    My morbid opportunist did not trigger in arena cube, I didn't get my card and lost the game from the bug.

    5 votes

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  16. Timeout counter stuck

    Same as everyone else. Timer stuck, opponent going to lose. Going to lose rank due to have to concede or force close.

    Should have a way for players to re-initalize the timer after an extended period where the time out should have happened.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Oppenent Conceded, I lost point

    Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. MINUS 0 LIFE AND STILL PLAYING despite the fact that there is no card o apparent reason for this!

    My opponent got minus 0 life and misteriously, he didnt loose. I checked graveyard, battlefield and everything and there is no reason for this issue. no cards that make me not to win or something like this. I upload screenshots and log. PLEASE tell me why the **** i had to surrender and loose this match. I must say that this is the second time it happens to me, but now i have the evidence. I am very dissapointed because I cannot trust in the system! Some gold and xp that should be mine was given to opponent!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bug: Catapult Fodder Issue

    Catapult Fodder will not allow me to choose a creature to sacrifice for it's activated ability,

    4 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Prevent lands from being hidden from view

    Sometimes lands are "collapsed" into a stack when a player has many of them. The game doesn't have a visual representation of this, making the opponent's untapped lands really difficult to count.

    the game does not need to hide lands, it's actively hostile toward planning a turn. please give us an option to show all lands at all times.

    2 votes

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