MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15046 results found
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Prosperous Inner Keeper/Scurry Oak/Heliod Sun Crowned infinite combo
It break the game and won't let play
11 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
271 votes -
freeze
Draft game lost to freeze!!
While searching for a plain with 'Sunblade Samurai' the game got stuck. after waiting for a reasonable amount of time (about 20s) i restart the game to hopefully make it back into the game in time.
To no avail: game still is stuck! while still in searching mode it only shows the sleeve of my cards and i can't click any of them tried start and end several times.happened about 10 min ago. I can definitely exclude a connection or a system requirements not met issue! Very unhappy
3 votes -
Not recieving rare or wild cards from event
For the past 2 days I've noticed, on MTG Arena, that I have not been getting rare or mythic wild cards as a reward from the dailies. I know that they are not supposed to drop frequently but you know you're supposed to get one when you get a gold/yellow outline or a red outline for mythic. I've been getting those outlines but when I tap the card I receive an uncommon. I further know something isn't right because I just one my first match for this week mid week magic and it rewarded me with an uncommon. Is anyone…
2 votes -
Mana Glitch
Mana glitch occurred while playing a a draft which I paid for. I played a black land. Then my game crashed in the middle of the animation where the land was being played. I rebooted and the game loaded. The game treated the mana like it was not in play and I could not cast spells using that land. I paid 1500 gems and as a result my draft was compromised. I would like a refund for the glitched draft.
2 votes -
Unable to cast instant fortelled card in response to spell
Please see attached video:
There was nothing that should have prevented me from casting this card in response to his spell on the stack. I had priority, it was an instant, cast during my end step, and I had the mana available to cast it.
8 votes -
Gideon of the trials loosing loyalty in combat
During combat, after using Gideon of the Trials' middle 0 loyalty ability, Gideon looses loyalty equal to the power of the blocking creature. I have not experienced this with Gideon Blackblade.
5 votes -
Mobile app. Floating card
Floating card
3 votes -
4 votes
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Rate per frame has been reduced I think purposesly maybe a hack that slow the frame rate
I believe the frame rate is due to a mod/ hack that can manipulate the game frame rate so opposing player quit making you the winner
2 votes -
Match hangs after Crimson Vow update
Since the Crimson Vow update today, matches are hanging frequently. After the hang, closing down the MTGA client and restarting it doesn't seem to result in a match loss or win, but the match has been apparently aborted/drawn.
I will attach a recording of the hung state in one of the matches.
4 votes -
Can't play lands
Attempt to play a land, click and drag and hover over the battlefield works correctly, gives me the orange outline, then when I release the land to be played it goes back to my hand. happened two games in a row.
28 votes -
I can't play friendly Historic Brawl
Literally, I can't play it with the friend.
If I challenged to friend, there are only 60 cards match, 40 cards match, and friendly brawl, and there was a bug where I could select only the standard deck when I select the friendly brawl and press the play button. So I have to leave it. Even if I chose a standard deck, the game didn't start.
And after that, I can't challenge to friend anymore.
10 votes -
Daily quest not tracking spells cast
Daily quest "Cast 25 Green or White Spells" has been stuck at 14/25 for several matches. Have restarted game twice without success in getting tracker to update.
25 votes -
Timeouts Penalizing Off Turn Player
I had an issue today that was frustrating and related to basically getting nickle and dimed on my Timeouts for another players nearly infinite turn.
Basically we were 6 turns in and the player triggered a nearly unfinishable turn. Mana being added directly to his pool (not from lands), no card size, constant drawing. His one turn literally took almost 30 mins before finally the game crashed with an error code calling a draw. It cost me progress on my quest.
The main issue was my only task was to hit spacebar or the resolve all button and I was…
3 votes -
Sejiri Shelter didn't work
Though I used Sejiri Shelter to give my "Inferno of the Star Mounts" to protection from red, the combat damage from "Rahilda, Feral Outlaw" wasn't prevent.
I certainly didn't mistook to select the color.
I don't know it's related to bug, "Rahilda, Feral Outlaw" was gived +2/+0 and trample from Storm-Charged Slasher.It was occurred rank match and I loose the match because of this bug.
I request to receive compensation.2 votes -
Tezzeret, Betrayer of Flesh is bugged
The new Tezzeret passive ability does not work in certain important scenarios. It will reduce the cost of an artifact's activated ability, but ONLY if you could have paid full for that ability.
For example, you can reconfigure a Reality Chip for U, but only if you have U2 open. If you only have U open, you cannot do it, even though you should be able to. It seems to check for the full reconfigure cost before checking for the reduced cost. So you get the disount, but only in scenarios where you could have done it anyway.
3 votes -
Error in game, i have won the game
Error, i have won the game, no found Arean correctly
3 votes -
Eater of Virtues Bug
During a game, Eater of Virtues had exiled both a Lizard Blades and a Volatile Arsonist. Although the Eater showed Lizard Blades exiled underneath it, it did not show the Volatile Arsonist. The Volatile Arsonist was also not in the exile zone or any other play zone. The Eater of Virtues was still giving creatures abilities from both exiled creatures though, which made tracking that it gave haste confusing.
3 votes -
Rank point bug
Bug :
any play not change my rank point. (Unranked)9 votes
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