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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16468 results found

  1. Visual bug at top of screen

    During sideboarding the top of the screen becomes discolored.

    1 vote

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  2. Prismatic Bridge Game Crash Upon Opponent Upkeep Trigger

    Posting this in case it's an actual issue. Haven't been able to queue up against another degenerate Esika player yet. Game was crashing every time opponent's Bridge triggered on their upkeep. Second time it happened the game didn't reload in time for me to grab the log.

    1 vote

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  3. Cordial

    Cordial Vampire doesn't give +1 counters when one of your own creatures die.

    When sacrificing one of your own creatures it does not give +1 counters. it just doesn't do anything. It works properly when your opponents creatures die. just not your own.

    1 vote

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  4. Elspeth’s Nightmare bug in Arena Cube

    I cast Elspeth’s Nightmare, intending to target one of my opponent’s 2/2 cat tokens created by Esika’s Chariot with Chapter One of the saga, but I was not given the option to. This resulted in a game loss when I would have otherwise been able to win that turn.

    1 vote

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  5. game crash

    I summoned 280 llanowar elves using an alchemy card and MTGA entirely **** its pants, and just froze in place with the game still running trying to calculate what just happened then it gave up and called a Draw on a match i had won

    1 vote

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  6. Games are lost when pressing cancel before games begin

    I have now lost three draft games by clicking "Cancel" when entering a game. At first it cancels the game and sends me to the draft-menu site as normal, but then later it says that I have lost the game.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Remove Alchemy from Historic Brawl.

    I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.

    15 votes

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  8. Suggestion: Personal Banlist for Brawl

    There is plenty of obnoxious commanders in Historic Brawl that take away all fun from the format and make you wanna stop playing it but for some reason have not been banned yet. To mention a few - Golos, Baral, Kinnan, Emry+Paradox Engine, any Teferi. You simply have no play against them unless
    If you are not doing anything with those, at least give as a way to avoid playing against those, especially with unfavorable match-ups.

    Suggestion: Add option to ban specific commanders from being matched to save time from loading to the match just to insta-concede because you know…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Missing powerstone tokens

    I just experienced a bug during a challenge match (deck type : 60 card / Best of One / Coin flip) with a friend.

    I played 2 or 3 times the spell "Repair and Recharge" during the game and I never received the associated tapped "powerstone" tokens

    I'm playing on a macbook air M1

    1 vote

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  10. Fiery Emancipation + Flame Spill

    お世話になります。
    掲題の件ですが、詳細を以下に記載致します。

    「焦熱の解放」をフィールドにセットした後、「炎の氾濫」を敵クリーチャーに使用すると本来4点✕3=12点のダメージがそのクリーチャーに与えられた後、余剰ダメージがそのコントローラーに割り振られる筈なのですが、その割振りが無視された事が何度もありました。

    また、割振りだけでなく、「焦熱の解放」による3倍ダメージの計算も無視された事が何度かあり、それで敗北するような理不尽な結果になる事もありました。

    一時は、上記のようなバグは起こらず、ダメージ計算も割振りも無視されることなくスムーズに出来ていましたが、少し前からまた起こり始めました。

    このようなバグが原因で理不尽な結果につながるのは割に合わないので、早急に改善して頂くようお願い致します。

    因みにプレイフォーマットはヒストリックです。
    上記の件で、敵クリーチャーやパーマネントによる能力が干渉していなかった事も確認しています。

    以上、宜しくお願い致します。

    1 vote

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  11. Luminarch Aspirant Not Creating Counters

    For some reason my luminarch could not give out 1/1 counters and it cost me the game in a cube draft I was doing.

    1 vote

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  12. 1 vote

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  13. Effect bugged

    I played in a cube draft, where I had a teleportation circle and a spectral adversary. At the end of my turn, the teleportation circle blinked the spectral adversary, which I kicked for three, targeting my opponent's 3 creatures. (A stolen reflector mage, a restoration angel, and a steel seraph). The opponent tried to play Hagra mauling on my specter, which I countered with supreme will.

    The game immediately advanced to the opponent's turn, but none of his creatures phased out.

    The Specter got it's 3 +1/+1 counters on it. I believe I should get the opportunity to choose whether…

    1 vote

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  14. Niv-Mizzet Reborn Bug

    I was playing an opponent who cast Niv-Mizzet Reborn which specifies colored cards must be chosen (specifically of the color pairs). Lands have no color. My opponent was able to select a dual land (I can't remember which) with the ETB ability. This should not be allowed, correct?

    1 vote

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  15. Incorrect rules interactions

    Opponent played a card that makes all his creatures with a toughness of one or lower unblockable. He also had an enchantment that increased his creature's toughness above one. Even though his creatures all had a toughness above one I still could not block.

    1 vote

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  16. sokenzan, crucible of defiance is not channel cost is not correct when i have any legendary lands

    sokenzan is not reducing channel cost with legendary lands.
    I've had both the sokenzan and the blue legendary land, when i played sokenzan it still cost 3R instead of 1R (has a reduce of 1 per each ledendary in play)

    1 vote

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  17. Verdant Command does not work in Arena

    Verdant Command does not counter planeswalker ultimate of Teferi, Hero of Dominaria. Log attached. The card clearly states it can counter a planeswalker ability but does not allow you to do so in this situation.

    I am talking about the teferi -8 not countering the emblems effects.

    2 votes

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  18. Fading Hope clears the stack of triggers

    Fading Hope resolved and cleared the stack under it of Heliod, Sun-Crowned Triggers. I had three Heliod triggers on the stack, opponent cast Fading Hope targeting Heliod, I cast Light of Hope, electing to gain four life to get another trigger first. Light of hope resolves, triggers Heliod a fourth time, trigger resolves, fading hope resolves bouncing Heliod, opponent scrys, then my initial three trigger disappear.

    Also why is MTGA report bug page bugged/unintuitive? In game contact support button takes you to https://mtgarena-support.wizards.com/hc/en-us/requests/new but once your select bug from the category dropdown it take you to https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=114093968111 which populated a…

    2 votes

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  19. Game frozen in BRO premier draft

    My game froze after playing Energy Refractor in a game of Brothers War premier draft. I tried to restart the client, but when I restarted the game state was incorrect and I could not make plays. I would like a refund for the draft.

    I tried to upload my log files but I get an error message when i try to submit a bug report with this message.

    1 vote

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  20. The Skew In Competitive Events

    In every competitive event I play, whether it be a paid traditional historic event or a qualifier, I find arena tends to just YANK your ability for your deck to function as it would in a que'd match. It sucks. It totally makes you not want to do anything but just rank up in que. Like why even do these events?

    Thoughts anyone?

    1 vote

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