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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14402 results found

  1. 8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Ozolith broken, must choose creature

    I played the Ozolith and in the card text it says "you may move all counters...", but in action I had to choose a creature of the opponent, because mine were all dead.

    36 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  3. Peer into Abyss is unplayable on iOS

    It is essentially impossible to select enough discards when you play peer into the abyss on iOS because there is no way to scroll and select when the cards are so small.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Long opponent combo caused my timeout to get used.

    An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
    If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Missing xp points for daily completion

    Only got 500 xp for a 750 xp daily reward

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Can’t see sideboard in draft game

    I can’t see my sideboard in draft mode. I will add a picture. IOS.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Can't drag cards for mulligan

    Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Vorinclex vs. Saga

    The first f/x of a Saga should trigger, since the counter is a product of the effect, not the other way around...

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. But with season rank tiers

    It appears that the tier ranking issue is still occurring. I’m a macOS user and every time I rank up, it takes me back to silver one.... is there going to be a solution to this since it seems to be an issue since at least February. It really ruins the gameplay for players.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Normal play queue is affecting my constructed rank

    Since ZNR released i've been trying out new deck ideas in the normal play queue.
    For some reason after every match, win or lose my constructed ranking is being affected.
    I don't want to keep losing rank because i'm trying new ideas in a queue that shouldnt be ranked.......

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. ランク戦で勝ったのに、ランクが下がる

    ランク戦で勝利したのに、ランクが一つ下がりました。早急な改善と、ランクダウンの取消し+ランクアップ対応をお願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Too many mirror matching in Play Mode

    I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.

    20 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  14. 13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Mirrormatching

    PLEASE STOP MIRROR MATCHING

    Nobody likes to play against his own deck. Thank you.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Mobile - Unable to attack with creatures

    While completing games for a Kaldheim Quick draft, I lost a game due to a bug. I was unable to attack the player with any of my creatures. This occurred the turn after he played a planeswalker. My only option was to attack the planeswalker. I attempted to select all as attackers, then i tried to select them one at a time. Eother way i was unable to click on the player to target them with the attacks instead of the planeswalker. It happened two turns in a row, I attempted to reconnect my wifi connection and the same bug…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Banishing Light NOT working!

    Banishing Light NOT working against Ashaya, Soul of the Wild.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. freeze

    freeze in draft game
    I can't continue this game without concede

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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