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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16482 results found

  1. Shrines

    The shrines game dynamic is more broken than Oko or Field of the Dead. Hope to see it disappear with the rest of the cards tossed out at the end of Renewal season...

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile

    Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile

    Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.

    JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.

    26 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. フリープレイでランクが下がる

    フリープレイを3回しましたが、1回目、2回目で負けた時にランクが下がるアニメーションが出て、3回目で勝った時にもランクが下がるアニメーションが出ました。
    3回目の時はプロフィールを確認すると実際にはランクは下がっていなかったものの、1回目と2回目の時はランクが下がっています。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. フリーマッチで勝利したのにランクが下がった

    フリーマッチ(プレイ)において勝利したのにランクが下がりました。その後、何度かしましたが、勝利しても敗北してもランクが下がります。シルバーランク帯でランクが下がる現象が生じました。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Historic Ranked Rank

    When I play in regular play with any deck, or even in a direct challenge. Whether or not I win, I lose a rank in historic.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Conclave Tribunal exile Setessan Champion but creature had Kayas Ghostform and it didnt return from exile

    Conclave Tribunal exile Setessan Champion but creature had Kayas Ghostform and it didnt return from exile

    27 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. counters not working on creatures.

    it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  8. Game skipped the parts of the attack phase

    After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Opponent Mirror Matching

    1. I build a new deck
    2. I play a mirror match, sometimes for several games in a row

    Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
    Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…

    20 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Vito, your next Oko

    Vito is seriously broken. Too powerful, too tough, too cheap. Casting cost is too cheap for such a powerful ability combined with 3 toughness. Ability is too powerful anyway; it needs banning. "Your opponent loses as much life as you gain." WTF? Look at Epicure of Blood's casting cost vs. ability in comparison. Hate to sound bossy, but this should never have made it to the game with anything less than a BBBB casting cost, 2 toughness and mythic rarity.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Moraug - Extra combat doesn't occur

    1- Give us the steps to reproduce the bug

    Start a battle with Moraug, Fury of Akoum.
    When he is in play, play more than a single land (Such as through Evolved Wilds or Roiling Regrowth) in your main phase.
    His Landfall ability is triggered - there are now three icons on the left hand side of the screen (One has a x2)
    When you start combat, you can attack, and then a new combat occurs and your creatures untap - still going good. After this combat however no new combat occurs.

    2- Note which platform you’re using (PC, Mac)…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. MTG Arena crashing, colors challenge

    MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Sideboarding not saved in Bo3 Matches

    Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Player played non legal card in standard

    User played Rampaging Brontodon in Standard game. This card is not legal in standard. I lost the game because of this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game Freeze on Green 2021 Shrine Forfeit

    Consistently when an opponents forfeits during the activation of the green 2021 shrine the game freezes. I have to force close the program and I'm not sure I'm getting credit for wins. It's happened enough now that I think folks are using it as an exploit.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Game crashing

    Whenever I try to open the Mastery tab, the game crashes.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game forfeitted my match

    I was playing draft. Played a Master of Winds, and it didn't draw two cards and just told me to discard a card. Super confused I did, and then it forfeited the match on me.

    Super ******!! As you know it's not easy gaining the coins needed to do draft. Who can I talk to to get this issue resolved.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Opponent hovering your cards with a software/bot to bug your client

    Can Wizard please fix their client against bot hovering? I watched Predis stream yesterday, while waiting for his next match in the CFB Clash Qualifier Day 2 tournament(11-1-0 btw) Predi played some standard ranked in plat vs Ozon. After it was clear he would lose match 1, he just hoverd over Predis lands and made his client bug out.

    This happened to me a couple of times and I tot there was something wrong on my side, until I saw this post. Apparently more and more people are abusing this bug. This player, Ozon, seem to be doing it every…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Godless Shrine not counting towards Shrine count

    Godless Shrine not counting towards Shrine count during gameplay

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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