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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14876 results found

  1. bug

    Agatha's Cauldron exiling tree of perdition targeting a goblin token significantly changes the toughness of the token.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Spree Cards Interact Poorly with Ward

    I think the issue has to do with the way the game handles targeting on Spree cards that is incongruent with the procedure.

    Example:
    Opponent has a Vein Ripper in play which has a Ward of "Sacrifice a creature".

    I have a single non-token creature.

    I cast Getaway Glamer which has two Spree options:
    1. Exile a creature and return it to the battlefield at the end step.
    2. Destroy target creature if it is the creature with the highest power (no higher power).

    The entire point of Getaway Glamer is to exit the battlefield and then kill the target,…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Error updating data

    Error Updating Data

    Starting july 12 2024, the game locks me out while loading, with that message, despite my internet connection being stable, with both WiFi and mobile network.
    Playing on an Android phone
    Tried closing the app, and launching again, didn't work. Tried restarting phone, once again, didn't work. Finallt tried uninstalling and installing the app again, didn't work again.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Destroyed indestructible

    Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. bug

    Alors que c'est l autre joueur qui prend son temps le jeu considère que c'est moi qui perd les sabliers et a la fin ne me laisse plus jouer. alors que j ai une carte qui me permettrait de le mettre hors phase et ne plus perdre de point mais a cuase du bug je ne peux plus la joueur. Pourquoi le jeu prend la main ainsi alors que je ne suis pas celui qui perd lle temps. je demande à être re-crédité d'une victoire. j en ai assez de perdre a cause de bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. When a creature perpetually loses all abilities (including escape) with Patriar's Humiliation, it still allows them to use the ability.

    The reason this happens is because the mana values aren't greyed out. The text is, but they can still click the mana and use the escape ability even though it's greyed out.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Creature went straight to exile from combat damage, I don’t know why

    I was playing vs mono red and I blocked a slickshot with a hulking metamorph that was shapeshifted as a 3/3 pick lock prankster. My intention was for the metamorph to end in the graveyard but it went straight to exile. I don’t see any card that would have caused that. I don’t think mono red slickshot decks run anything like that. Needless to say I needed the metamorph in my graveyard for the rakdos joins up reanimation combo which would have won me the match, but with it in exile I lost. I’m not too sure but felt like…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Dog bundle is glitched

    Hunter's Hound
    Magmutt
    Bolthound
    Peaceful Pup

    I recently purchased the Dogs bundle in the Arena game store. It's the bundle with 6 dog card sleeves and 6 dog companions.
    The problem that I encountered is that 4 out of the 6 dog companions appear to be bugged or glitched. When I set the following 4 dogs as my companion (Hunter's Hound, Magmutt, Bolthound, or Peaceful Pup), I get two types of bugs/errors.

    One is that these dog companions do not show up in the game when I'm playing.

    Second, is that when I queue up for a match against another…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Match Making is horrible! It's totally unfair

    I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.

    I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).

    I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.

    I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Heliod Bug

    Heliod is indestructible but he still should have been sent to grave when I reduced his toughness below 0. He did not. The whole game went awry because he stayed on the field. Bring Heliod below 0 toughness with the revolt effect of an aetherborn warrior. Frown when he remains on the field. Weep softly.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  12. i mostly play second

    i play second too often. i would like to receive the stats in regards to how often i go first vs second please

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Heliod not giving +1/+1 to Bishop of Wings

    Heliod, Sun-Crowned did not place a +1/+1 counter onto Bishop of Wings.
    Steam
    Gameplay accepted the selection, made sound effect then didn't update stats

    1 vote

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  14. Land had summoning sickness

    Played a basic land, was my fifth land on the board. Tried to play insatiable avarice for both spree abilities. Wouldn't let me tap my 5th land to do so. It was a basic land so didn't come in tapped. They didn't have any abilities out to cause this to be happening. Tried canceling and playing it again, still didn't work.

    1 vote

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  15. heavy slowdown when searching librrary

    When an effect triggers searching the library for a card,
    the game client becomes unresponsive
    and the deck browsing window takes a really long time to load.

    This get more severe with bigger decks sizes and the first time a search is done in the game.

    The main issue is that, while the client is stuck, the timer still tick down,
    very often not letting take a card as it reaches a timeout,
    resulting in the search being wasted by force-defaulting in "fail to find".

    It gets even more egregious,
    when it goes on to force skipping the entire turn, …

    2 votes

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  16. baldur's gate card styles

    Card art not showing properly for 'parchment paper' card styles in the D&D / Baldur's Gate sets. (cards appear smooshed, no text showing on card.)

    1 vote

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  17. BUG: Unfair matchups due to MMR not going down

    MMR is meant to give people a fair matchup. And yet, my overall win rate this season is 40%, which is absolutely awful. I'm a long-time player, so normally my MMR should be quite settled. Somehow this season is different, probably because my mmr had a slight spike previous season and now it refuses to go down, resulting in very unfair matchups.

    1 vote

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  18. Too many hackers/cheaters and no way to report or ban them

    MTGA has always been a cheaters paradise but now every mode is close to unplayable.
    There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
    For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
    A "casual mode" would be handy where both players are limited to standard decks.

    1. This is a card game - you never get beaten on skill, you get beaten by…
    1 vote

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  19. Unfair Gameplay

    Please check my last game that my rival somehow boosted his creature to 93/93 just in turn 4. I couldn't understand how it was possible!

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  20. フェイの血筋ケラン の 出来事の打消しで墓地に置かれた挙動が正しいか不明

    出来事の方が打消しされても、それが済んだだけで、クリーチャーの方の呪文で、使えるのでは。

    1 vote

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