MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16410 results found
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Music stutters when switching focus
As soon as Arena launches, if you click on another application the music stutters. This effect goes away after a certain time though, like 30min.
1 vote -
performance
Terrible performance issues on PC (nvidia 3070)
Happening since 1 week ago aprox... PC freezes, completely, not just the app... restart required after executing Arena...During gampley screen/mouse freezing... none of the suggested solutions works... this was not happening before (2 weeks ago everything was running perfectly ok)
2 votes -
Game crashes
Game will crash every 3 matches or so. Nothing crazy happens, no card animation triggering it. At this point I'm lead to believe it's all due to your client being buggy.
I will have about 4-5 crashes a day. If I get back on quick enough I can join match again but my avatar always changes to ajani the white lion plane walker2 votes -
Stone Brain fails to choose name
Stone Brain bug causes me to lose games when activated. Multiple ranked games lost when I active the artifact's ability.
47 votes -
I can’t play music in the background from my iPhone while I play. I might have to delete the app this is that upsetting.
I used to be able to play music in the background from my iphone (IOS) while I played. Most recent update made it so I couldn’t. I might have to delete the app because of this, it’s VERY upsetting.
So the problem/bug starts when I open the app. I used to be able to pull down the command center and start my music and then flip back to my game.
Now when I flip back to my game the music fades out almost immediately.
Sometimes it takes a second to register and it fades out after a noise would normally…
7 votes -
Su-Chi Cave Guard
When my Su-Chi Cave Guard died it added the eight colorless mana to my pool. However, I could not cast any other cards worth 8 mana or less so could not use that mana during my turn. When I played one of the golems it tapped my mana AND lost the colorless 8 mana.
1 vote -
Graveyard Trespasser Showcase art does not have rules text
When playing Graveyard Trespasser with the showcase art, the rules text does not appear until in play. I want to use the showcase art but I can’t unless it includes rules tech in hand.
7 votes -
Draft
Draft not being able to finish and getting a random draft deck to finish draft, with no chance to win....
1 vote -
Golden pack don’t unlock. The bug need a hotfix
I currently have 11 brothers War packs and 0 Golden pack unlocked.
The bar that shows how much pack you have until the golden pack stayed stuck at 9 packs.
Among my packs, 8 are from purchase directly in the store with coins and 3 are from the mastery.Please hotfix this ASAP.
2 votes -
GreError with triggers from Cultivator Colossus
Game end in Draw because of GreError when I use 'Cultivator Colossus' ability with a lot of lands. Having 'Druid Class' in game make the problem worse. Each single action begin to take more than 15 seconds as the client 'lag' a lot within this state. When a stack of at least 20 triggers happen (which really doesnt sound like abusing the game, we're not on hundreds of triggers), I'm pretty sure the game will GreError each time.
If you need to test the interaction, here is the decklist.
Deck
2 Cultivator Colossus (VOW) 195
1 Steam Vents (GRN) 257…1 vote -
Draft not broadcasting sound / no sound indication
I am having an issue of getting constantly timed out of matches in my drafts and in regular games due to the game not broadcasting the sound to inform me my turn is "up" or I am able to act/pick a card/anything.
Despite the window being minimized and the option to play sounds when minimized it still doesn't. It has cost me a draft today due to it being unable to inform me when I can make an action. I hope they fix this or at least add an option to increase the visibility when the window itself is not…
1 vote -
BRO Premier draft bugs
The client seemed to just stop properly putting cards into play, ending the animation halfway through and leaving an image of the card in the middle of the screen as though it never made it all the way to the table. In addition, my opponent's lands never visibly untapped, though they were clearly still able to take their turn. The entire game seemed to struggle to keep up with what was happening and my framerate plummeted unplayably.
1 vote -
Static Net gained life before creature removed
I play "static net" targeting a "giant cindermaw" with option 'auto order trigger' activated.
the two trigger of "static net" (gain life and remove creature) were ordered in the wrong way.
As a result, I get life before removing the creature; and life was negated by "giant cindermaw".1 vote -
crash system on Mac. I can't do anything after the last version. everything crash
crash system on Mac. I can't do anything after the last version. everything crash
3 votes -
Dragonhand Shadow Bug
Game 4 of the tutorial against Dragonhand Shadow will not allow me to play an instant into their 3 creatures attacking for lethal (turn 6 I think). Tried conceding but it always forces me back to this play. Can't play the card in my hand, won't let me pass priority as I would lose the game. Playing on Xperia 1 III Android 12.
Decided to skip the tutorial all together at this point. How do you expect to get new players into the game when your app breaks while teaching you how to play?
4 votes -
Kessig Naturalist Not Making Mana
On PC. Due to the new position of mana adding when Kessig Naturalist attacks. If it is removed in response to the trigger I am unable to create the mana & have to wait for time out to cotinue the game.
17 votes -
Game state has frozen during a sealed match
During my turn I went to cast Rust Goliath and "Connecting to Network" flashed breifly on the screen and no I am unable to do anything. Including conceding the match. But the Game isn't entirely frozen. I have still right-click cards to see them larger and I can pull up my friends list.
1 vote -
Не работает 3 уровень в самом начале игры
В самом начале игры, на 3 уровне игра не даёт возможности выбросить карту или завершить ход.
iOS не реагирует на перетягивание карты!2 votes -
Combat Thresher Double Strike
So, i buy my premier draft, I’m near the end of my game, I play Combat Thresher, they have 1 creature on board, the next turn I attack, they block with 1 creature, my combat thresher only attacks once and no other damage goes though to there life total which obviously shows the double strike effect is not working, is this better?
1 vote -
Mechtitian Core
Mechtitian Core odd interaction with artifact creature from Brothers War set. Incorrect target and effects. Instead of attacking my opponent as instructed it attacked their creature. I didn't even know that was possible as his creature shouldn't have been able to block and was not declared a blocker. Then instead of his creature dieing due to being much weaker, Mechtitian Core come out of the attack as a 1/1 and lost all of his powers. I then get killed two turns later because I couldn't block and kill anything or gain life from lifelink because my creature lost his abilities.…
1 vote
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