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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13922 results found

  1. Black screen (only cursor) after loading screen

    Black screen (only cursor) after loading screen.

    22 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. 3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. No gold upon quest completion

    Today, after clearing two quests in a row, in a game that resulted in a crash for unknown reasons (the game suddenly crashed when I played Finale of Promise), I fulfilled the requirements for two of the three quests I had in stock. Upon reopening the game and checking the quest progression, I noticed that the quest weren't there anymore and so wasn't the gold. In short: I cleared two quests in a crashing game and got no gold.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Massively parallel triggered abilities and draw game warning

    1. To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.

    2. I'm using the PC version on Linux through Lutris

    3. After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
      After both players' extensions…

    11 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  5. Opponent using banned card in Standard 2022 – Book of Exalted Deeds

    In a Ranked Standard 2022 match I came up against an opponent using Book of Exalted Deeds, despite the card being banned, and lost to the Faceless Haven combo. Please fix – 25/8/21

    50 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. Authentication Failed : failed to attach other attach

    Since update I can’t even log into my app iOS. Authentication failed. It’s not a user name error

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. BUG: Can't select brawl decks in direct challenge

    Steps to reproduce the bug:
    1. Challenge a friend with a direct challenge
    2. Select brawl as the deck type
    3. See that you can't select any brawl decks in the challenge

    Platform: PC

    Results: I challenged a friend to a brawl match, but we can't select brawl decks in the challenge. They are shown as invalid decks. Only standard-legal decks are shown. Screenshot attached.

    Expectations: I would expect it to be possible to select brawl decks in a brawl challenge, just like before.

    239 votes

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    66 comments  ·  Gameplay  ·  Admin →
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  8. Approach of the second sun

    Cast Approach of the second sun from my hand 3-4 times in a game and the win condition never triggered

    29 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Authentication Failed For User

    After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)

    I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.

    31 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Login authentication

    Unable to login. Have gotten an authentication failed for Malachi106. Reinstalling, updating, nothing seems to be working. According to New bugs qlot of other people are experiencing the same thing. Please fix.

    29 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. righteous Valkryie timing issue

    during a game my opponent blocked with creatures with lifelink, they had a righteous Valkyrie and there was no first strike . The blockers received lethal dmg but somehow they gained the benefit of the righteous valkyrie which should not have happened as the life gain only happens when dmg is being dealt and the static effect of the angel doesn't come into effect until after dmg phase

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Matchmaking algorith - no rematches

    Opinion - not bug

    The matchmaking algorith should exclude matching you with the same opponent twice in a row.
    It's really no fun especially in formats like draft where you get a limited number of matches for your coin.
    Even tournament structures don't allow you to play the same opponent twice .

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. the script is rigged

    I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?

    I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!

    I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.

    This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. the script is rigged

    I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?

    I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!

    I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.

    This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Valkmira bug

    Valkmira vs Battle of Remembrance: same thing as Revenge of Ravens, suppose to 1 damage from opponent source and did not. if could join screenshot it would be great.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Valkmira bug

    Valkmira vs Revenge of ravens: suppose to prevent any 1 damage from opponent source, did not work at all

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Player Using Banned Cards in Standard

    I just played a game against Lancey or Lancy (that's the player's name) who used Uro and Omnath, which are banned cards. Posting the log.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. unable to move cards to block attack

    In 1st phase of tutorial & unable to block... therefore unable to move any further in the game :s

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Can't activate Selvala's ability then game proceed to auto-pass my turn

    Was trying to activate selvala before damage, It prompted me to pick colors but there was no option to proceed. The game then proceed to auto-pass the whole turn, it did not ask me to trigger cavalier, it didn't give me an option to unwind his planar cleansing

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Tamiyo search bug

    Hi. I have a historic deck with Tamiyo, Collector of Tales and Prime Speaker Vannifar. When I activate Tamiyo's +2 ability, and try search for Prime Speaker Vannifar, Vannifar doesn't appear as an option in the drop down menu and with search?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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