MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16485 results found
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Can't Gain Rank in Traditional
This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.
I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.
7 votes -
Frequent hangs during matches (CV: 1.1200.4.3152.817437)
The MtGA client hangs frequently during matches in the listed Client Version. These hangs do not appear to have a consistent trigger but do follow a common pattern. Closing / opening the client resolves the issue but it then returns within the same match, minutes or even seconds after the match is reloaded. A match may experience a few hangs or, in one case, more than a dozen, effectively making the client too unreliable for use.
These hangs often follow the pattern:
- UI animations stop (mouse interaction ceases)
- short delay (seconds)
- animations briefly continue (appears to be…4 votes -
勝利したらランクが下がった
ランク戦で勝利したらランクが下がりました。
ご対応よろしくお願いします。3 votes -
Feildar's retreat does not handle its triggers correctly on a stack.
Felidar's Retreat always triggers first, regardless of how you set in in a stack of triggers. Also, when multiple Felidar's Retreats are triggered, you cannot make a creature and put a +1/+1 counter on it at the same time.
3 votes -
通常のプレイで勝利したらリミテッドのランクが下がった
デイリー消化のためカジュアルでプレイしたらなぜか勝利後にリミテッドのランクが下がる演出がでた。実際に下がったかは事前にランクをチェックしていなかったので定かではない。
4 votes -
Revealed cards don't stay revealed
I've noticed that after playing cards like Memory Leak that a revealed card doesn't always remain revealed and is often hidden again.
8 votes -
Return Land from Graveyard to Battlefield
When playing World Shaper with the new land cards, such as Song-Mad Treachery/Song-Mad Ruins. Should World Shaper return Song-Mad Ruins from the graveyard to the battlefield. It's ability reads "When World Shaper dies return all land cards from the graveyard to the battlefield tapped". Song-Mad Ruins is a land card, it can be played from the graveyard as a land using the Ancient Greenwarden ability.
2 votes -
Win not recorded for draft
I won the second to last game in this draft but it was not recorded, please refund my gems.
7 votes -
Issue With Sideboarding in Bo3 Match
In my last draft match (traditional) I was using Keruga as my companion (and hence all of the cards in my starting deck cost 3 CMC or more). I mention that because it might be related to the issue.
When I went to sideboard for games 2 and 3 I added some 2 CMC cards into my deck (as is allowed by the rules of companion for post-sideboarded games). However in both matches it was clear that my sideboard "didn't apply". Meaning that I was playing with my main deck in games 2 and 3. I say this because I…
13 votes -
Opponent able to pay mana cost for mystical dispute without open mana
Opponent able to pay mana cost for mystical dispute without open mana
11 votes -
Error de Red
Cuando juego una partida contra otro jugador y termina, no me deja volver a jugar y me sale ese error, me deja jugar a Desafíos de colores pero jugar contra otro jugador no me deja hasta que cierre el juego y vuelva a entrar
8 votes -
3 votes
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Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.10 votes -
Kill 25 creatures mission not working
The mission "Kill 25 creatures" is not working for me right now. I have killed multiple creatures in multiple ways but the counter is not going up. With murder cards, with death touch and with just overpowering them with creatures. but nothing is making the counter go up.
So I had to reroll the mission
It was only that mission that didn't work for me, the re-rolled mission did work.
5 votes -
Scarab God dosen't show ETB animation
The Scarab God misses it's ETB animation which it had during the colesd beta, but the sound effect from closed beta is still playing and the other god's do have their sounds and animations
3 votes -
Se cierra el juego solo
No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente
6 votes -
auto skipping main phase issue
so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
log attached. please help.12 votes -
Khenra Scrapper Exert option did not come up.
During an attack I only had one attacker Khenra Scrapper, opponent was at 3 life and one creature. Scrapper has menace and exert and I intended to attack and exert for the win. However I attacked and it did not give me the option to exert. I attacked for 2 and lost the game.
5 votes -
Khenra Scrapper Exert option did not come up.
During an attack I only had one attacker Khenra Scrapper, opponent was at 3 life and one creature. Scrapper has menace and exert and I intended to attack and exert for the win. However I attacked and it did not give me the option to exert. I attacked for 2 and lost the game.
5 votes -
No lands in limited
PLEASE FFS once do your job!!
Check the log file. This cannot be happening!!! It is statistically impossible!!!!
First game mulligan 4 lands into 2 lands keep with plays, never draw another land.
Second game keep 2 lander with 3 plays, go to 26 cards left in library never draw third land.
Come on!!!
You have to be refunding these things....
16 votes
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