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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13369 results found

  1. Fix logins LMAO

    Still can't log in after 5 hours and wotc still hasn't acknowledged that all systems are NOT OPERATIONAL

    30 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Cloak + Conspiracy Unraveler

    Cloak Conspiracy Unraveler (like by using Hide in Plain Sight). All cards in your hand show alternate casting cost of 0 and allow you to attempt to cast them for 0 even though Conspiracy Unraveler is Cloaked and its ability shouldn't be active.

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Crash ipad

    From last update every 2 match the app on iPad crash and I cannot enter again in the match because it start the countdown then it crash again until the match is finished. Please fix it.

    16 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. dig through time

    Second time it happened to me that game freezes when dig through time is cast with floated mana.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Friend challenge keeps bugging out after 2 or 3 games. we become Desynched

    When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. chorus counter not increasing properly on chorus cards

    This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.

    12 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. While playing Sparky and you cast a card the whole game freezes

    While playing Sparky and you cast a card the whole game freezes, sometimes for a couple seconds, sometimes indefinitely, you can interact with the screen and pets but card will not resolve so you're only able to concede OR Sparky will concede if you leave it there for a couple of minutes.

    60 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  8. Game crashes when I cast Koma, Cosmos Serpent while playing on iPhone

    Every time I cast Koma Cosmos Serpent while playing MTG Arena on my iPhone, not only does it immediately crash but it will continue to crash as soon as it reloads. This is infuriating.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. "congratulations on reaching spark rank"

    The graphic and voice pop up "congratulations on reaching spark rank" plays every time I go to the home screen. Clicking through doesn't clear it, it just plays again. Logging out and logging in doesn't clear it. It just plays over and over and over again, every time the home screen loads.

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,437 votes

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    648 comments  ·  Gameplay  ·  Admin →
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  11. Copying Coerced to Kill with Doppelgang

    After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. molten impact

    Bug;
    If one casts molten impact on a creature that is indestructible but takes excess damage, it still generates a boon as expected. However, once that boon triggers, the excess damage will go to the new target you choose as well as the initial target. see photo for example.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Coma crash

    During two matches the casting of Koma, Cosmos Serpent has caused the game to crash. Restarting client will attempt to rejoin match, but crash during loading. Can not utilize app until I have lost the active match by timeout. iOS iPad

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. iPad crashes continuously

    I can play a couple of matches on my iPad but then mtga crashes and when I restart it immediately crashes when trying to connect to existing match. I have latest iOS and have uninstalled and reinstalled mtga app several times. Uninstalling and reinstalling appears the only way to recover, until the next crash after a few matches. Works OK on iPhone just iPad having this issue for me.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Bladecoil Serpent Bug

    In a Quick Draft game, Bladecoil Serpent from a UB opponent, paid with BBBB and UU (discarded 2, drew 1), entered with trample and haste.

    24 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  16. iPad crash

    The app close automatically when I try to play a game. When I reopen it, the it’s in “waiting a player” and crash again. No problem in shop, deck.
    Date 02/2024

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Koma Cosmos Serpent Game Crash

    Game Crashes every time when you cast koma and will keep on kicking you out of the game until you have lost the match if you try to renter the game.
    Playing on IOS

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    542 votes

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    103 comments  ·  Gameplay  ·  Admin →
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  19. 97 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  20. MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS

    MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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