MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6748 results found
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Mastery pass rewards not being given.
I purchased the duskmourn mastery pass. It gave me all of the prior premium rewards, however levelling up further is only giving me the free rewards and not the premium ones. Missing the rewards for levels 33, 34, and 35.
25 votes -
"Invalid Deck: Deck Validation Failed" when styles applied (since BLB)
Since BLB release (7/30), when trying to play with a deck where styles (cosmetics) have been applied, it results in a "Invalid Deck: Deck Validation Failed" error.
Steps:
1) Open Deck, select "Apply Styles" to apply all card cosmetic styles
2) Go to play game (e.g. Standard ranked), error immediately appears in black box. Does not progress to game, you get returned to the deck.Platform: Mac OSX
Workaround: The same deck works without issue if you remove all styles and don't try to apply styles.43 votes -
osteomancer adept forage does not work
- Have Osteomancer Adept on battlefield and no longer has summoning sickness
- Tap Osteomancer Adept to activate "forage" ability
- Have 4 or more cards in graveyard -- no food tokens on battlefield
- Choose a creature spell to cast from graveyard
- Attempt to select cards to exile to forage.
Expected: Able to choose three cards from graveyard to exile to meet forage requirement
Actual: Cards are treated as though they will be played instead of being able to select them and click Submit.
Note: the ability does work if you have a food token to sacrifice
Lost at least one Sealed game…
36 votes -
Tender Wildguide not stopping between phases
When holding an instant in hand that could be cast with mana produced by Tender Wildguide, the game would automatically pass phases as though I did not have enough mana to cast the instant. This did not happen with the token version of the card, only the original copy.
This was on PC 7/30/24 @1:15 PM PST
Game Version 2024.39.0.6329.108121544 votes -
Unable to sideboard after restarting client
I am playing on a PC.
When I restart the client and return to the game after an error occurs during a game, I cannot sideboard.
To be exact, I cannot put cards from the sideboard deck into the main deck. You can remove cards from the main deck.39 votes -
Calamity, Galloping Inferno saddle triggers
I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.
See portions of the log around 4:46:17 PM (gameStateId 346-359):
[137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage { "requestId": 197, "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage", "timestamp": "638488971777989364", "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.
Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).
…
84 votes -
Experience
Weekly experience rewards aren't rewarding any experience towards mastery. Upon completion of winning a game the counter of weekly experience ticks up, the notification appears, however no progress is logged towards the mastery completion. I play MTGA through my Android phone and don't use any other devices to play. The expected event is obtaining 250-275 experience per win, however none is added to the mastery progress after the notification appears, which claims that it has been. Screenshots attached of totals prior to winning a match, notice of reward given, and evidence of no reward recorded.
35 votes -
Constant crashing after new update
Whenever I log into the client after the recent 9 GB update I assume in preparation for Duskmourn, the client is very laggy. When I click on another tab such as the deck tab, or even whenever I hover over the daily quest reroll, the client freezes and crashes, without me having to click on anything.
29 votes -
Tender wildguide not allowing to put counters on
Tender wildguide wasn't allowing me to add counters to it. Only mana ability was allowed to work.
45 votes -
helm of the host
Helm of the Host is giving me tokens of any creature equipped with any equipment card.
45 votes -
reservoir kraken
reservoir kraken is not functioning as intended right now, with the opponent able to tap my creatures to pay the cost of its triggered ability
log file too large
25 votes -
eerie ultimatum
Eerie Ultimatum when cast only shows 2 lands to bring back when there are many other permanents to return from the graveyard
24 votes -
Game keeps freezing windows
After the new update (which I'm aware I can't even attempt to update the game on my phone) I am also unable to play the game on my PC. It freezes the moment I try to do anything. For reference this is on windows.
31 votes -
Graveyard Priority Lag
When playing (Bloomburrow Premier Draft, around 4-6pm on 7/30/23) and the other player has priority, I've been unable to click on the graveyard apart from seeing the top card. Once priority passes to me, or some other unknown period of time triggers, the graveyard is shown to me, even if several minutes/phases later. When it's my priority, I'm freely able to view their graveyard as normal.
40 votes -
Could not see or block bestow creature after it fell off
Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone
53 votes -
Unable to sideboard in best of 3
Unable to use the sideboard in best of 3. I tried to sideboard and the cards won’t get added into my deck. If I take a card out I cannot readd it either unless I clear the app and reload it
31 votes -
K'rrik, Son of Yawgmoth casting bug
K'rrik, Son of Yawgmoth casting bug
Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life
Phyrexian casting interface bugged
Interface described Surveil rules
Couldn't sacrifice Eldrazi spawn for mana
Couldn't cancel nor complete casting the spell, buttons didn't work
Softlocked
43 votes -
MTGA stops responding after 9/12 update when hovering over any daily quest
Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.
25 votes -
10/22のメンテから接続するたびにネットワークエラーがでる
何度かトライしてやっとプレイできるが、
1プレイ後に再度
ネットワークエラー コレクション情報を取得できませんでした もう一度お確かめくださいと出力される。
再インストールしても同じ、かつツイッターで検索しても同様の事例がある。20 votes -
Game is freezing since the 9/12/24 update
After yesterday's update the game continues to freeze. I play the game on my windows based PC. I have uninstalled and restarted the computer but it continues to freeze and I have to wait for the "shut the program" or "wait for the program to respond" window to pop up before I can close the MTG arena app.
25 votes
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