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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13186 results found

  1. Crash ipad

    From last update every 2 match the app on iPad crash and I cannot enter again in the match because it start the countdown then it crash again until the match is finished. Please fix it.

    16 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Error Updating Data

    On both my iPhone and my MacBook Pro computer, I've started getting an error message that says "Error Updating Data: PLease Check Your Connection and try again" every time I try to open MTGA. This only started happening yesterday, but I've been playing MTGA since 2021, so it's a new issue. It's started happening on both devices at the same time, so it's not a single device issue.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Friend challenge keeps bugging out after 2 or 3 games. we become Desynched

    When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. While playing Sparky and you cast a card the whole game freezes

    While playing Sparky and you cast a card the whole game freezes, sometimes for a couple seconds, sometimes indefinitely, you can interact with the screen and pets but card will not resolve so you're only able to concede OR Sparky will concede if you leave it there for a couple of minutes.

    60 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  5. "congratulations on reaching spark rank"

    The graphic and voice pop up "congratulations on reaching spark rank" plays every time I go to the home screen. Clicking through doesn't clear it, it just plays again. Logging out and logging in doesn't clear it. It just plays over and over and over again, every time the home screen loads.

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Dig Through Time Unable To Finish Resolving

    Dig Through Time Cannot Resolve
    When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
    There was a small icon of exiled cards "disappearing" in the exiled…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Bug/Glitch with jump in quest

    I have a quest to complete jump in three times with the reward of a jump in token. I complete the first jump in, and get credit. The second and third do not award credit and the quest then resets with the daily timer to none complete. I have been trying to complete this for weeks using various methods to no effect. I cannot drop the quest either as it is not a daily quest.

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,436 votes

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    648 comments  ·  Gameplay  ·  Admin →
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  9. molten impact

    Bug;
    If one casts molten impact on a creature that is indestructible but takes excess damage, it still generates a boon as expected. However, once that boon triggers, the excess damage will go to the new target you choose as well as the initial target. see photo for example.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. iPad crashes continuously

    I can play a couple of matches on my iPad but then mtga crashes and when I restart it immediately crashes when trying to connect to existing match. I have latest iOS and have uninstalled and reinstalled mtga app several times. Uninstalling and reinstalling appears the only way to recover, until the next crash after a few matches. Works OK on iPhone just iPad having this issue for me.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Bladecoil Serpent Bug

    In a Quick Draft game, Bladecoil Serpent from a UB opponent, paid with BBBB and UU (discarded 2, drew 1), entered with trample and haste.

    24 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  12. iPad crash

    The app close automatically when I try to play a game. When I reopen it, the it’s in “waiting a player” and crash again. No problem in shop, deck.
    Date 02/2024

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    542 votes

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    103 comments  ·  Gameplay  ·  Admin →
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  14. Game crashes when I cast Koma, Cosmos Serpent while playing on iPhone

    Every time I cast Koma Cosmos Serpent while playing MTG Arena on my iPhone, not only does it immediately crash but it will continue to crash as soon as it reloads. This is infuriating.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 97 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  16. MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS

    MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Frequent Crash

    MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.

    I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.

    I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. chorus counter not increasing properly on chorus cards

    This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Client crash with blood token.

    the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Game keeps bugging out when i have 100's to 1000's of mana. Doppelgang and white suns twilight

    i just had thousands of mana and tried to use white suns Twilight and it wouldn't let me use it even though i had thousands of mana so it ran the timer and i lost cause it just wont let me use the mana i clearly have. same with doppelgang. i use 4-5 copies of virtue of strength and i guess its just to much for this **** game to handle >:(

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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