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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13961 results found

  1. 1,072 votes

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    232 comments  ·  Gameplay  ·  Admin →
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  2. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    551 votes

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    197 comments  ·  Gameplay  ·  Admin →
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  3. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    115 votes

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    32 comments  ·  Gameplay  ·  Admin →
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  4. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    200 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  5. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    183 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  6. Calamity, Galloping Inferno saddle triggers

    I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.

    See portions of the log around 4:46:17 PM (gameStateId 346-359):

    [137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage
    {
      "requestId": 197,
      "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage",
      "timestamp": "638488971777989364",
      "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",
    

    The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.

    Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).

    74 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  7. 3 votes

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    119 comments  ·  Gameplay  ·  Admin →
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  8. Cannot submit deck, trouble connecting in direct matches

    Not able to connect in direct matches, notification saying cannot submit deck than kicked off.

    153 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  9. Best of Three Sideboard View Battlefield Bug

    After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.

    Now the only thing you see is a black screen. This is on a Windows 11 PC.

    73 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  10. MTGA Crashes When Casting Koma

    Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!

    56 votes

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    29 comments  ·  Gameplay  ·  Admin →
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  11. Calamity

    Had Calamity sattled with a creature. when i went to attack a battle, only 1 token was produced. noticed it also happened when attacking player and they had a planeswalker out.

    26 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Jump in Quest won’t progress

    The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!

    25 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Bug with mercenary tokens on Arena mobile

    If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  14. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    62 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. friend challenges not allowing deck to submit

    Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.

    64 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  16. Inexplicable crashing on iPad after MKM update

    After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.

    30 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  17. Game won’t load

    The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.

    46 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    28 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. Quick draft Matchmaking issue (outlaws thunder junction post update)

    My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
    I waited for 10 mins and nothing fired.

    Info on my end:
    I'm on android.
    My Internet is working.
    I have uninstalled and reinstalled MTGA.
    I have closed and force stopped the app and still nothing.
    And the matchmaking in the jumpin midweek magic works.

    So what's wrong with quick draft?

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Dig Through Time Unable To Finish Resolving

    Dig Through Time Cannot Resolve
    When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
    There was a small icon of exiled cards "disappearing" in the exiled…

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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