MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2059 results found
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After hitting the "Play" button, goes to match but nothing happens
Quick Draft FF. After hitting the play button, goes to the game screen, shows opponents name and avatar, but nothing happens, cannot do anything, cannot even concede. Play on PC
5 votes -
Match do not start
Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.
4 votes -
Cards not showing in game
Cards do not show up in the game interface, either for myself or my opponent. The playing surface / arena is shown but there are no cards in hand, no library, no graveyard etc. I'm unable to take any actions and the timer visual starts ticking down. I can't even concede the game. When I click concede nothing happens so I have to restart the game and then the match is gone.
10 votes -
Server unresponsive, game is hanging on most actions.
Steps to reproduce:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.10 votes -
MTGA Stalls out when loading a new match and when the timer runs out completely.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and…
12 votes -
Can’t enter battles
I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.
11 votes -
Game not working 28.12.25
Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.
14 votes -
Ranked Match Opponent Timed Out - Stuck in Match and Cannot Exit
While starting a ranked match, I chose my starting hand and continued. My opponent timed out but the match did not end. It also will not let me exit the match/concede. I have to restart my game completely to get out of the match.
13 votes -
Empty battlefield upon connecting to opponent (after a span of long connect times resulting in cancels, client restart)
I attempted to connect to an opponent as follows: start search>2+ minute wait>cancel>restart search>1+ minute wait>cancel>restart search>near immediate "waiting for opponent">game connects>VS banner>blank battlefield. On the blank battlefield where I'd expected to see a mulligan screen, I cannot concede and must alt+F4. Upon restart, this happened again. Mousing over the opponent's deck showed all counted deck/card statistics at "999."
17 votes -
Game doesn't start
After deciding first player, match doesn't start. Timer continues but never ends.
21 votes -
gifting spree
Gifting Spree achievement stuck at 1
2 votes -
4 Pioneer-legal cards are incorrectly not playable in Pioneer despite being on Arena
Those cards are Furnace Whelp, Garruk's Packleader, Raise Dead, and Stormfront Pegasus.
- Furnace Whelp is Pioneer-legal via Magic 2015 (M15), and is on Arena via Jumpstart (JMP).
- Garruk's Packleader is Pioneer-legal via Magic 2015 (M15), and is on Arena via Foundations Jumpstart (J25).
- Raise Dead is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via the Arena Beginner Set (ANA or ANB).
- Stormfront Pegasus is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via Arena Anthology 4 (AA4) under its printing from Magic 2010 (M10).
Interestingly, all four are Pioneer-legal because they were in a non-booster…
1 vote -
Cards not showing
My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.
3 votes -
SORE LOSERS -Alessandro
Realizes he lost so instead of conceding he just leaves the game and forces me to Wait through the timer like a big sore loser
1 vote -
Bug
The cards and the decks are black, there aren't ghaphics.
1 vote -
Haste not carried into opponents turn.
Haste, is not being honored on opponents turn. Example. I have creatures can tap for any mana color. They enter with haste on my turn. End of my turn they get summoning sickness animation and can not tap them for mana.
1 vote -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
5 votes -
suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn
suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn, plz fix
1 vote -
Bug Report
Bug... I think.
Playing on Android via app.
The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.
1 vote -
Karn, the Great Creator
Had an Artifact card exiled with Thought-Knot Seer and wasnt able to get it back with Karn, the Great Creator. The - 2 ability says clearly "own in Exile".
Should work1 vote
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