MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5560 results found
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Valagoth ward cost not working
Valagoth, Terror Eaters ward cost is not being payed by opponents. They can target my Valagoth with abilities and spells without having to sacrifice anything
1 vote -
Sleight of hand and Cruelclaw's Heist bug
I try two time to cast sleight of hand but the soft show me the card in top of my deck without any possibility of taking of of those card. The clock still running and no other choice than concede.
I also have a kind of similar problem with cruelclaw's heist. The soft didn't allow me to chose a card in the hand oppo.
2 votes -
Server not connecting
Server failed to connect many times, when connected it’s very slow the game. from PC, Italy
3 votes -
Enterprising Scallywag and Urabrask's Forge
Enterprising Scallywag says "At the beginning of your end step, if you descended this turn, create a treasure token". Descending is when a permanent card is put into the graveyard from anywhere.
Urabrask's Forge makes a creature token which I sacrifice at the beginning of my end step.
As the controlling player, when I have two effects that occur at the same time, I can choose how to stack them. I would like to stack the Scallywag's trigger first, and the Forge's trigger second. They resolve in reverse order.
The forge makes me sacrifice the token. It goes to the…
1 vote -
Russian servers no response
hi i found the russian server error can you fix it please
1 vote -
Unable to log in from Italy
Since 23/04/2025 it's almost impossible to log in from Italy, always getting the "Server error".
As I am seeing, a lot of players are facing the same issue.5 votes -
I CAN'T PLAY THE GAME! NETWORK ERROR!
Its the third day in a row! Always network error and "can't load your collection! FIX IT!
4 votes -
Black Screen (the Game is crashing)
i just found a black screen bug can you fix this black screen please
2 votes -
All Out Assault didn't trigger its effect on my second main phase
All Out Assault didn't trigger properly on my second main phase. I'd like a refund on my quick draft.
1 vote -
Kishla Trawler failed to trigger twice
Kishla Trawlers failed to use the enter trigger twice, would like a refund for the quick draft I paid for
1 vote -
Game crashed, resulted in a loss
I entered a draft, the screen was empty battlefield, no cards visible for my nor opponent. No option to exit game, just concede. I restarted arena and game back to launch screen with a game loss. Log attached.
1 vote -
Constant play against selected hard counters
Enough of the game analyzing and sorting for hard counters to whatever deck is selected.
Seriously. Want to terminate your service? Keep it up. I've been reaching out to many players I know, having them log in and play their best constructed decks.
This is the trend for ever 40 playersGenerally win the first game.
Go to next player match.
Significant delay in "waiting to connect"
Opponent is a hard counter for the deck being played.This isn't just me. This is me observing trends in my own matches,
reaching out to 40+ people, many SIGNIFICANTLY BETTER THAN ME…1 vote -
Constant play against selected hard counters
Enough of the game analyzing and sorting for hard counters to whatever deck is selected.
Seriously. Want to terminate your service? Keep it up. I've been reaching out to many players I know, having them log in and play their best constructed decks.
This is the trend for ever 40 playersGenerally win the first game.
Go to next player match.
Significant delay in "waiting to connect"
Opponent is a hard counter for the deck being played.This isn't just me. This is me observing trends in my own matches,
reaching out to 40+ people, many SIGNIFICANTLY BETTER THAN ME…1 vote -
Bug concerning "chorus" intensity.
Chorus cards are not working as intended when they are played as copies. When i use "Shiko, Paragon of the Way" to cast a duplicated version of a chorus card, the copied version always casts at starting intensity rather than at the intensity it SHOULD be. this has happened over several matches, so I have recreated it numerous times. the "Shiko" duplicated spell is always at the starting intensity.
It is not just with Shiko either, it seems to be the case in other "duplicate" scenarios as well. When i use the second effect of "Stormchaser's Talent" to bring back…
1 vote -
Drown In The Loch Wouldn’t Destroy Artifact Creatures
Even with more than 8 creatures in my opponents graveyard drown in the loch wouldn’t let me target cityscape leveler or platinum angel.
1 vote -
karakyk guarian
Karakyk Guardian not losing hexproof.
I lost a match in quick draft due to karakyk guardian not losing hexproof after dealing damage to me.
Log taken right after the match (attached). Please refund! It ruined my draft!
1 vote -
Network error
I can't access Arena.
The connection is good and the App is updated. I tried with different computers and connections the error message is always the same (attached)3 votes -
1 vote
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Goblin Charbelcher auto-sorts all the cards in my library, ruining the game for me
When activating my Goblin Charbelcher without winning the game with it, e.g. targeting & killing creatures with it or my opponent surviving the Charbelcher hit, all the cards in my library get revealed through Charbelchers effect (as expected). But after my library was revealed, all the cards in my library somehow get automatically sorted/rearranged, ruining the RNG of my next carddraws. The sorting pairs every individual card with it's doubles, so I will draw 4 identical copies back to back, before the next pairs of the same cards follow. This often makes the game an automatic loss for me because…
1 vote -
Ugin, Eye of the Storms needs to be baned as soon as possible in brawl
Like the title says, card is just awful to play against.
1 vote
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