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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6077 results found

  1. treasure hunt

    Treasure Hunt allowed my opponent 22 cards in their hand at the beginning of the game. At the end of their turn, the game didn't force them to discard down to 7. For several turns they had 22 cards in their hand. There was no other mechanisms in play, remember this was turn 2 and nothing on the board at this time.

    1 vote

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  2. Não recebi a recompensa total do atual nível de maestria conquistado hoje, no caso nv 34.

    Goastaria de relatar o erro na recompensa de premiação do passe de maestria atual nv. 34.
    Consta como recebido mas o booster não caiu!

    1 vote

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  3. Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter.

    Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter. this happens every time the effect triggers

    1 vote

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  4. Appropriation absconse

    Bug card Appropriation absconse, colorless mana does not work correctly, the exiled card asks for the initial mana type of the card.

    1 vote

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  5. Archon of Emeria ability still in effect despite being bounced. Played a spell, used Otawara's channel, turn was skipped

    Archon of Emeria ability still in effect despite being bounced. Played a draw spell, used Otawara's channel, rest of turn was skipped as if Archon was still in play

    1 vote

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  6. Unable to play the match while the opponent can

    I started the match and couldn't play the match at all, while the opponent was able to play normally, literally couldn't cast spells. I don't know whether it was an exploit by the opponent or a bug but regardless it's an egregious occurrence

    1 vote

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  7. 1 vote

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  8. Void winnower and Toxic deluge

    If Void winnower is on the field, toxic deluge can't be cast for any cost of x that is odd, I assume because the x is being considered as part of the mana cost, and any odd costing X would "make it an even costed spell", regardless of toxic deluge being a 3-mana spell (almost) always

    1 vote

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  9. Couldn't select Titan of Industry trigger options after it entered the battlefield

    I resolved Indomitable Creativity for X=2, and Titan of Industry + Atraxa, Grand Unifier entered the battlefield—their ETB triggered as normal. I stacked the Titan trigger on top and the 4 options showed up. I selected the Destroy artifact/enchantment option but didn't submit, then clicked to view the battlefield, clicked or highlighted opponent's Veteran Survivor to see if it was enchanted, went back to the browser and the 4 options had disappeared and the submit button was greyed out—I couldn't select anything. I tried pressing Z to undo, toggled between battlefield and browser, clicked on opp's creature again, clicked on…

    1 vote

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  10. HEXPROOF not working crystal barricade vs quandary

    In my case, hexproof given by crystal barricade was not working against "something" quandary, the enchantement with the ability that reads "an opponent playing a spell must discard a card or lose 5 life".
    This ability should not be able to target me, am I right ?

    1 vote

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  11. Maestry rewards

    No se me otorgaron los premios recompensa de la maestria desde el nivel 13 al 18. Me di cuenta por la ficha de draft que no me aparece en la parte superior del oro y comodines.

    1 vote

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  12. Magic?

    Can’t feel the magic…nope. Impossible, glad I have not spent $ on this game.
    This is the second maybe even third account. Rarely did I encounter any performance issues or bugs.
    Playing Bof1 Standard Ranked has proven to have only 2 ways of success past Diamond :

    1. Climb over the pay-wall…. and more than likely the draw will actually represent the deck in the most random way but constructively similar as though it was real life game. If half the deck (60) is lands, there is no way 8 turns can pass and you don’t get a land and you’re…

    1 vote

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  13. 1 vote

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  14. bug with a chips

    The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.

    1 vote

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  15. Gideon Avatar Missing? Am I too late to get this?

    Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…

    1 vote

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  16. Inspect Deck Button

    The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.

    2 votes

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  17. Sparky voice line stuck

    Sparky is stuck on the mainscreen repeating the same line about me being well on my way to being a great planeswalker, it's every time I log in, every time I finish a match. It's constant, and it's driving me insane. How do I disable this annoying pest?

    2 votes

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  18. OPPONENTS HAVE DECKS SETUP SPECIFICALLY TO PLAY AGAINST MINE

    It's funny cuz when I play and I'm not using cards that draw a lot of cards I never play against people that deal damage when drawing cards. But as soon as I make a deck that's all drawing cards. Guess what? Every single person I play against has cards that deal damage when you draw cards. Wonder why that is?
    Stop rigging the **** game and just make it random for crying out loud. It's ridiculous ruining the f****** game. What a f****** joke buddy. It's so f****** obvious

    2 votes

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  19. Arena skipping to end of turn

    My turns in arena on my iPad are skipping phases to end of turn. Full control turns off randomly.

    1 vote

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  20. 1 vote

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