MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1755 results found
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Can't start the app with my brand new phone.
I just recently got a new phone the REVVL6, i transferred my Google account over to it and then tried to start MtG Arena but it won't even load. All i get is black screen.
I checked the ststem requirements, they're good (it's the latest android system) and i followed the troubleshooting steps on the Magic website.
Please help, this is my 4th time reaching out, I left a 1star review+request, sent an email, and contacted "support" , and i only get the same stock response to check the troubleshooting page.1 vote -
historic
Please fix the issue that every time I select a deck from a main screen to play it will automatically choose the Historic mode even if it's a standard deck.
1 vote -
Card Sleeves problem
Hello and Greetings Wizards of the Coast Costume
I want to inform you that I have a problem in the MTG Arena.
One of the Card Sleeves, the WPN Exquisite, which is one of my favorites, is darkened almost to black and has no image. Was it recently modified or is there something wrong with my MTG Arena program or is it a MTG Arena display bug? Annex Screenshots as evidence.2 votes -
log in issue
When logging in I get sent back to the login screen after "initializing localization database"
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UTC_Log - 08-31-2021 14.00.16.log 1 KB -
UTC_Log - 08-31-2021 13.56.13.log 1 KB -
UTC_Log - 08-31-2021 13.55.48.log 1 KB -
UTC_Log - 08-31-2021 13.56.01.log 1 KB -
UTC_Log - 08-31-2021 13.55.40.log 1 KB -
UTC_Log - 08-31-2021 13.55.14.log 1 KB -
UTC_Log - 08-31-2021 13.55.11.log 1 KB -
Player.log 21 KB -
Player-prev.log 31 KB
41 votes -
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bogue démarrage au chargement "matchs actifs"
pourquoi le dernier chargement au démarrage de l'application recherche indéfiniment sur la "vérification de matchs actifs" ?
4 votes -
Pauper Decathlon
I just spent several common wildcards and 2K gold to create a deck for an event which MTGArena advertised as pauper and now it doesnt let me submit the deck? Shouldn't ALL MTGArena common cards be legal for this event, as advertised?
I need a reimburse or i wouldnt have spent my wildcards and gold...1 vote -
Arena zooming in entire window
I just changed my graphics settings on Arena from low to medium, on MacBook, and for some reason it zoomed in the entire Arena window but didn't affect any other windows on my computer, fortunately. Anyone had a similar problem and have any ideas how to go about reverting it to the original zoom settings?
1 vote -
View for ranking
Insert a screen for tha ranking reference, in which the names of the players appear
1 vote -
Product Suggestion
My deck format does not always look the same. I like to know how to make it always look the.
1 vote -
Game crashes every new battle on iOS 16.2
After iOS 16.2 update on iPhone 14 Pro Max, the game version 2022.22.10.642.977745 keeps crashing during loading new game.
Recreate after finishing a battle immediately start a new battle and it will get stuck before reaching 5seconds on the clock display.
It happened more than 4 times in todays game session.1 vote -
Black screen on loading initial screen ipados
Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1
10 votes -
Pet animation causing game to freeze on mobile
I was in a Premier Draft and set to go first and the game highlighted my lands as being able to be played so I dragged one out. I didn't realize the pet animation was still going on and it completely froze my game.
By the time I got the game reloaded my first turn had timed out and I was now a land behind my opponent. Since I was playing an aggro draft deck this put me very behind.
Would be nice to have the pets fully load before being allowed to play lands. And to give you more…
3 votes -
Alchemy keeps getting set as default
Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.9 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…24 votes -
1 vote
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Forever repeating rewards notification
Every time I enter the game or finish a match I'm faced with notifications about card rewards. Always the same cards. Over and over again.
The behavior happened after a hiatus of some months and I came to back, after first running the game I was faced with updates. After the update was finish I was notified of many card rewards I supposedly received. These notifications never stopped and are always repeated.I tried to uninstall and reinstall with the same effect.
Please help me with this because the quality of life in the game is terrible right now.
2 votes -
Card name became stuck on screen
I was moving a card (Energy Refractor) from my main deck to my sideboard while drafting, when the title of the card became stuck to my mouse. It followed my mouse for the remainder of the draft, and I was unable to drop the card or return it to the main deck. When the draft ended, the card title dropped from my mouse but stayed on the screen, remaining even after I exited the draft.
1 vote -
profile
There should be a link to my collection from the Set Collection page after clicking on a particular set that lets me use my wild cards to complete it.
1 vote -
Soul Transfer not
Hey, I’m having trouble with [[Soul Transfer]] and I think it’s a bug? I had [[Dockside Chef]] and [[Blood Token]] down but I couldn’t trigger both effects, even though one is an enchantment creature and the other is an artifact. I had the same problem with Dockside Chef and a Virus Beetle.
1 vote -
Error white walpaper in menu screen
the error is only behind the rotating banners. in deck building it doesn't happen either by opening the store.
2 votes
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