MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1756 results found
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Server Related Task Progression Bug
I cancelled to go for a match just the second it matched, after that i played several games but for some reason task progressions have stopped, all 3 of them stayed at where they were before that bugged cancellation(24/15/15), although the daily/weekly win progressions are working. I changed decks, match types or even restarted the app. It didn't matter. Your servers and bug report system are so outdated, most bugs probably won't be ever reported this way.
2 votes -
dailies are broken
I've completed 4 matches (each went 2-1) with either a mono-black or a UBW deck, and neither recorded any progress towards the dailies being fulfilled. This occurred on Tuesday the 5th. Now my three dailies are all at risk of being rolled without registering being completed.
2 votes -
404 clicking on "Wilds of Eldraine previews!" link
When clicking on the button, it leads to a 404 page.
Switzerland; Samsung A71; Android 13Gl in fixing, and thanks for the amasing content !
Regards,
J1GsAw1 vote -
Unable to play on microsoft surface
The game can run on microsoft surface, but you cannot interact with any button on the screen. Pressing does not produce any effect.
4 votes -
dead link
Main login screen - Select "Need Help"
popup comes up - Select "Contact Support"
New Windo Pops Open - "Oops
The page you were looking for doesn't exist
You may have mistyped the address or the page may have moved"This is the most inefficient way to report bugs. I have no idea if this will even get seen in a forum.
1 vote -
Tranquil Frillback UI bug
Payed for the Tranquil Frillback ability twice when it entered the battlefield, but was only able to select one option before it resolved.
4 votes -
Gold coins appearing black/invisible
Gold coins in-game are appearing as black/missing on my M2 Macbook Pro. This is true for gold coins appearing everywhere in the UI, including on the daily quests as well as when I complete quests.
Please troubleshoot how these gold coins are appearing on M1/M2 devices.
1 vote -
Golden Pack Progress Occludes Draft
I never buy packs. I really don't care about them. I'd rather not have to spend time clicking through the animations of "opening" them but for some reason when the UI has little highlights telling me I have unfinished business in one of the tabs I feel compelled to make the little notification lights go away.
When I click into the Store tab, there is an overlay in the upper left corner of the screen telling me my progress toward a golden pack I will never buy or care about. When I click back to the home screen, satisfied I…
1 vote -
Companionss typo (double 's')
While waiting for a game in Arena the tips come up. One of the tips has a typo. 'Companionss' should be 'Companions'.
2 votes -
Spelling Error
Your "don't get caught sleeping" promo on Arena in the rotating pictures has available spelled as "availalbe"
1 vote -
I says i have packs while even though i don't have them yet.
Today I preordered the Agatha pack bundle on Arena, and I have a small annoyance. The interface indicates I have packs (because of the preorder WoE packs) but checking my Packs page doesn't remove the indication. The problem is shown in the picture below. It really bugs me, because every time I see it, I think I have a new pack, and then I remember it's just the preorder, and I can't tell when I do get a new pack.
1 vote -
Product Suggestion
As a player who has been left out of pre-releases because I couldn't purchase any sort of packs at the time, being treated by other players as friends has made memories and additions to my collection. My suggestion is that we as players be allowed to trade/gift in a reasonable manner with each other.
Samus157#591343 votes -
Fix bug submission webpages
First off, there are several posts about people not understanding bug submission. It's like you're trying to avoid admitting there are problems.
Attached are the 4 steps a user would take to submit a bug, and the actual option to categorize it as a bug is not available.
1 vote -
Error en el ingreso a un duelo
Celular Android
Error al iniciar un duelo. No me permite elegir mazos. No me permite jugar sin reiniciar el juego1 vote -
Silver Reward missing text
In the season rewards screen it shows the reward icons for the silver rank correctly (1 pack + gold), but the text under the reward only says "1 pack" (it is missing the gold amount in text).
1 vote -
secret rendezvous, loran of the third path don't auto-target
secret rendezvous, loran of the third path both have "target opponent" but force a manual target. Other cards automatically target the only valid opponent.
1 vote -
mycosynth gardens, mana rock, qq
when using mycosynth gardens to copy a mana rock, qq then does not automatically tap it, even though it is no longer a land.
1 vote -
Connection Fragility
Hey how about a system that actually allows us to get into our game if our wifi hiccups. The wifi didn't noticeably stutter, and yet for the 6th time today as I'm about to win an unranked game, Arena loses connection, then reconnects but stays frozen. This is frustrating enough that I'm not really wanting to play your game anymore.
2 votes -
Frequent Game Freezes
iOS 16.6 connected via Wi-Fi (gigabit)
Several times per ~1.5 hour session, game freezes in multiple contexts.(3x) during standard gameplay - no notable cause
-audio and emote issues upon relaunching and rejoining
(2x) in deck builder - upon pressing the filter buttonThe stability of the iOS app is remarkably poor. The above represents an actual session and is not atypical for other sessions. Please address this for your mobile player base.
3 votes -
Bug on Sheoldred
Playing on a Mac.
Played sheoldred, converted to The True Scriptues. When it finished Chapter 3 it brought all creatures from graveyards onto the battlefield, but it said I had to choose one of the legendary creatures (as there was a duplicate). But I was unable to choose any creatures. It ran through 3 ropes then forfeited the game for me. I was about to win.
1 vote
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