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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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338 results found

  1. Can't login agter multiple wrong password inputs

    I tried to buy wild cards from the app and was asked for my password. Maybe I should have used the one from PayPal. I don't know. I tried very often and used also another device to login.
    After I gave up I wanted to play again and tried to login. No matter which device I use (smartphone, tablet, steamdeck) I can't login anymore.
    On my account page from wizzards seems everything fine. So... what's the matter?

    1 vote

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  2. Pixelated images (cards, decks...)

    All images are pixelated (see screenshots attached). Using MTGArena on Android, Xiaomi 14T Pro device.

    This started happening when the Lorwyn update/news started appearing on the app.

    Already uninstalled and installed the app again and keeps happening.

    1 vote

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  3. Зависает после обновления

    Здравствуйте!
    После обновлнения, появился мульт про Лорвин, и, при его просмотре, Арена зависает.Исправьте, пожалуйста.

    1 vote

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  4. Cards staying on right side of screen and becoming

    1 vote

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  5. When I try to change the format of my decks the selection pane goes behind the deck card type stats panel

    When I try to change the format of my decks the selection pane goes behind the deck card type stats panel

    1 vote

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  6. problème d'affichage sur mon pc

    Bonjour,

    Depuis la dernière mise à jour, mon MTGA refuse de rester en pleine écran. Ma résolution d'image est bloqué à 2560 x 1440. J'ai un écran pouvant faire du 3440 x 1440, je n'ai pas l'option pour monter celle - ci dans le menu graphisme. Quand je passe mon MTGA en plein écran via l'option graphismes, le jeu passe en plein écran mais quand je clique sur un menu autre que le menu principal, ma résolution d'image repasse à 2560 x 1440. Je vous joins des imprimes écran qui montre mon problème ( suivre l'ordre indiqué ).

    Pouvez vous…

    1 vote

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  7. Enemy health not displayed properly

    On Android 16, managed to break enemy visuals by clicking "keep hand of 7 cards" in the same frame as the option appeared (I was clicking on the location where the prompt appears before my opponent made the same choice).

    Screenshot of the bug from the match. I was unable to view opponent's health, and his icon was glued to the center of the field for the entire match.

    1 vote

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  8. Torrential Gearhulk incorrect registration

    Torrential Gearhulk is registered as a rare card, while it's a mythic rare card.
    Please, fix it.
    I think i lost a rare wildcard because of this.

    1 vote

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  9. Torrential Gearhulk incorrect registration

    Torrential Gearhluk is registered as a rare card while it's mythic rare. Please, fix it. I lost a rare wildcard because of that.

    1 vote

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  10. Phyrexian obliterator

    Someone just destroyed my Phyrexian obliterator and was forced to sac 5 permanents, this was his turn 4 and he had to sac 5permanents. Which meant 4 lands.

    1 vote

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  11. extremely slow

    I run MTGA by my HP PC. As I get into the main user interface everything is OK. But when I click "play" “decks” button or try to do anything else that come into other interface, the entire application go into an extremely slow situation. The phrase "wait for the services" appear on the screen and last for minutes and than the program lost its response. I try to restart the computer but it doesn't work. All these happened just after an update in Jan 7th. I am in China and I have to use accelerator to link the services.…

    1 vote

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  12. Transparent Goblin Avatar popping up when clicking on Events

    Just experienced a bug. For some reason, it pops in when I click on an event tab, then go back. my work around is just go to another event, then go back to the main screen. But it's just annoying.

    1 vote

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  13. Unable to access settings menu mid-match

    When playing on mobile I am often unable to access the settings menu mid-match which prevents me from either conceding or toggling "Auto Order Triggered Abilities" on/off. Typically, the client will allow me to access the menu with no problems on my first (and occasionally second) match in a given session, but when I attempt to do so on subsequent matches the UI doesn't register the tap and/or opens my friends menu.

    As I tend to play on mobile when I have limited time this creates a very inconvenient situation and has resulted in me simply closing the app mid…

    1 vote

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  14. I cannot play standard ranked

    I am unable to play standard ranked because I think the account is still somehow stuck in the tutorial.
    The option to disable tutorial is not showing up.

    1 vote

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  15. Sleeve selection crashes on Windows 11 Steam

    I recently switched from the Windows MTGA app to using Steam (on Windows 11). When editing decks, if I try to edit the sleeve, the game crashes while trying to load the list of sleeves.

    1 vote

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  16. weekly announcement link doesn't work

    The 01/05/2026 weekly announcement link does not work. Gives a 404 when link is used!

    1 vote

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  17. phenomena recorder

    playing on android, have krenko without summoning sickness and phenomena recorder on the field, opponent casts a spell with hullbreaker horror, targets krenko with HH trigger, i activate krenko and stack the PR trigger on top of that, the stack is minimized and shows the krenko trigger that CAN be copied but everything is so small that I simply can not click on the krenko trigger. see attached.

    1 vote

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  18. Incorrect or No Effect Highlighted

    Steam.

    Incorrect Effect Highlighted when playing Strict Proctor and Phage.
    I thought it should light up and I chose the effect based on that, because I knew the order of effects on the stack, but I paid 2 and the 3 damage was canceled and the sacrifice due to escape was carried out. This is the opposite of what I wanted in case that's unclear.

    1 vote

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  19. "Thanks", "Your Go", "Sorry!" emotes are disabled and not able to click or enable.

    "Thanks", "Your Go", "Sorry!" emotes are disabled and not able to click or enable.
    I cannot use them in matches and im not able to click or enable them in the profile menu.

    1 vote

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    1 vote

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MTG Arena Bugs & Product Suggestions

Categories

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues