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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1771 results found

  1. Preview of what land will tap is false

    When u wanna cast a card it shows u what land it will tap, but I'd u cast it, then different lands are tapped.
    The preview is mostly really good and exactly what u wanna tap but the tapping it does while playing the card ignores ur cards left in ur hand and taps rly bad.
    Plz make it so that the preview is correct and it also taos hoe previeww shows

    1 vote

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  2. Can't connect to server

    After a large download, I was able to play 2 matches, but then got booted out and now am getting 2 error messages. 1. Unable to connect to server...and 2. File with my profile name "Unseen" cannot be located. Unable to login. VIDEOS ATTACHED...

    1 vote

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  3. Arena does not give you a chance to cast spells if you have a portent tracker

    Opponent controlled Baral and Kari Zev and Faerie Mastermind.
    I controlled Portent Tracker and a 3/2 Hangar Scrounger, with 1 untapped forest and a Cosmic Hunger in hand.
    My opponent played Meeting of Minds, then chose to cast Collective Nightmare off the B&KZ trigger.
    I was given no opportunity to respond to the Collective Nightmare, even though I should have been able to cast Cosmic Hunger in response.

    1 vote

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  4. Grafic bug, made my game almost unplayable

    The images of my cards, the opponent's cards and the board were improperly loaded, on top of that, the board as mixing with the cards on the battlefield.
    I still managed to play that game, but was forced to mulligan and keep a hand that i could barely see.
    I has running on windows 12.

    1 vote

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  5. stack order

    A better and faster way of picking the order of abilities on the stack needs to be addressed. example: I have Cordial Vampire out and play Massacre Girl. I need all the triggered abilities of Cordial Vampire to be on top of the stack. When there are a lot of creatures, moving these abilities one by one on the smallest sliding window ever is a process. There is never have enough time and some cordial abilities are often missed leading to their demise instead of it surviving and growing for the next turn.

    1 vote

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  6. mastery level

    Every time I level up the rewards are provided, however, the progress is not reflected on my mastery pass. I have to log out and log back in to show the progress.

    1 vote

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  7. Reward bug after every match

    After every single matching being concluded, I receive "Claim rewards" of past cards. I've attached some screen shots below to show what it looks like. It hasn't gone away after some time now and makes playing the game so hard as I have to click through many pages constantly.

    1 vote

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  8. Initial Scene icons not loading correctly

    After playing games of Ranked Historic, the arrows in the initial scene were replaced by various shapes. Restarting the client fixed the issue. Changes are listed below and can be seen in the attached image.

    • Resume timer icon on an event became a square
    • Diamonds below the news slides became translucent squares
    • Tabbing arrows for the news slides became missing number from pokemon red and blue
    1 vote

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  9. When are you going to fix Stained glass card style bugs?

    It's been over half a year since we found this bug.
    Fix it quickly. It is very inconvenient.

    1 vote

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  10. マッチの終了時にエラーを報告する方法がわかりません。

    マッチの終了時にエラーを報告したい時がありましたが、方法を検索しても見つかりません。

    1 vote

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  11. Bug on coins rewards

    Its the fourth or fifth time this happens. I Win a match and a prize from dayle quest its showed on screen. But, only half of the ammount of gold its added on my balance. I think the error is on prize showed. The ammount of coins is doubled someway. The pictures are captured now.
    I'm playing in a king Kong 5 pro with Android 11.

    1 vote

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  12. Windowmode change not saved

    Steps:
    - Press esc and open Menu
    - Choose "Graphics"
    - Klick to activate "Full Screen"
    - Play a Game of Magic
    - Screen Resulution is reset to window mode

    Plattform:
    PC

    Experiencing Results:
    - The Full Screen gets deactivated after every game

    Expected Results:
    - The Option is persisted and doesnt change after every game

    1 vote

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  13. Buttons do no show words

    All pill buttons (orange and blue) do not have words on them. I am using PC and this started happening since last minor patch

    1 vote

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  14. 1 vote

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  15. Trouble getting game to launch

    I'm on my mobile data, and the game won't launch. This is a constant problem. I have plenty of data and a good phone. ( galaxy s4) when I'm out and about, the game refuses to start. It just kicks me back to the login page. This has been an issue for ****** forever. Fix you're game Hasbro. When I'm on wifi the game will load. If I'm at home and on my data, it will load. No where else though. Any frikken help would be appreciated.

    1 vote

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  16. Undead Butler crashing MTGA

    TLDR: Undead butler causes interface to hang and needs to be closed down

    Steps that lead to crash:
    1. During combat phase undead butler takes fatal damage and dies
    2. His on death passive activates and that's when the interface hangs, have to ALT-F4 to exit

    This is on windows 10, MTGA build:@ 2023.25.10.4549.1000649, PC, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz

    From this I can usually get back into the current game, not just the program, by restarting the interface and playing as normal

    Was expecting the undead butler action to be completed by opponent and the game to continue…

    1 vote

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  17. Light up the night not triggering ward of Phyrexian flesh gorger

    I had this cast on and kill two of my flesh gorgers (from hand). Without them paying the life cost
    ?

    1 vote

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  18. Stuck in new player experience

    Stuck in new player experience

    1 vote

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  19. Unlock Cards Display bug

    Evey time I log in I get a "unlocked cards display", there is a lot of screens to click through. So I clicked through and continued as normal, I have been gone from the game for a while so didn't think anything of it. After completing a game I was again met by the exact same "unlock cards display". This happens every time a game is complete or when I load into the game. I have trie uninstalling and reinstalling but to no avail.

    1 vote

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  20. Game is Moving/Organizing My Board, Messing Up my Plays

    I am getting pretty sick and tired of this game "organizing" the game board, moving card around when I'm trying to click through actions.

    Can we get an option to turn off that feature?

    It's indescribably annoying trying to navigate a bunch of abilities with the game moving tapped creatures around causing me to click on things I didn't intend to click on.

    Stop.
    Messing.
    With.
    My.
    Board.

    1 vote

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