MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1755 results found
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Error code: Forbidden = 1 week bun for use of bug in order to win a games
Error code: Forbidden = 1 week bun for use of bug in order to win a games
The tool for identify player who uses the bug in order to win games does not work properly. After last update, i have been bun for 1 week for use of a bug in order to win a games and I can not confirm that i would have been aware about of such behaviour from my side.
Than, what happens, maybe too many bans and too many feedbacks that nobody at Wizzards of the coast has capacity to manage, react on claims, check…
4 votes -
Can't connect to Android I have an error "-1", and no password email recovery.
Can't connect to Android I have an error "-1" I have passed all the stages of "Mobile Performance Issues & Crashes" help article including uninstalling and installing the application. Nothing is correct. The password reminder does not send me an email. However, I manage to connect on the website of MTG Arena with exactly these same identifiers.
3 votes -
Game now so broken WOTC wants us to vote on what problems get fixed
In the form where I used to be able to report bugs, I am now forwarded to a page where I can basically petition WOTC to finish their own product/fix their game. No one on one questions to get to the roots of issues, no more messages from staff when issues are resolved. Just a dancing with the stars style vote on what problems are worth fixing. On top of that, the page is difficult to find, and logs you out half the time making it difficult to even post bugs at all. If you don't want your game to…
1 vote -
Mobile targeting bug, specifically Intrepid Paleontologist
Just finished a match where I could not target, or interact with Intrepid Paleontologist. I could not interact with the card to even view it. Nor could I actually "target" the card on the field. The game was aware that it was a valid target and would highlight it upon an attempt to cast a spell in which it was a possible target. Just not allow me to interact
Version 2023.33.0.2261.1045760
Mobile App1 vote -
Bad implementation for favoring card styles
Adding the ability to favor specific art styles is great, but you do not add a feature by removing three.
By removing the styles menu button it is now really hard to keep track of your style collection. If a card has multiple styles and printings it gets hard to see how many you have or how many you are missing.
Adding styles to the duplicate submenu makes it so that now getting a style is no longer auto selected, meaning you have to manually choose the style as favorite for every single card in your collection, all 5 years…2 votes -
No way to see flavor text on back of double faced cards
There is no way to see the flavor text for the back of double faced cards. Hoving over the card let's you see both faces but only the flavor text of the front is ever visible.
3 votes -
Phyrexia lands purchased now have an ugly border
After the latest update there is a display issue on the Phyrexian full art lands (and maybe many other lands): now they all have a frame that didn't have before and makes them so ugly.
We all purchased them and we want what we spent gold/gems for.
Attached picture to see the issue/bug (the "Plains MTGA Original.png" is how the lands were before).
Fix them ASAP or refund all of us because that is not what we purchased.
Thanks8 votes -
sorting and filter for Sleeves/Avatars/Pets.
Add some sorting and filtering functionality for Sleeves/Avatars/Pets please. Also add names of artists sleeves to sleeves on mouseover as shown in store.
1 vote -
Battles under Lands Tab on Mobile
Battles show under lands tab rather than lands on mobile.
9 votes -
Game is so buggy and unstable on all platforms
I'm so tired of all the bugs in the ui, constantly being booted because of game crashes, frame drops, bugged private matches, disappearing menu options, Mac, iPhone, iPad, all so completely terrible. Please just fix any part of this game at this point please god. I'm so tired of all the game clients being broken. And then please add a function to copy your opponents deck so you can play it too.
1 vote -
Daily Win Reward changes appearance after winning or losing a Bot battle
Repro steps:
1. Get 9/15 Daily wins
2. Play a bot battle and winObserved results:
Daily wins still shows progress at 9/15, but the next prize (for 10 wins) appears now as "1 Card & 25 Mastery XP", but before winning the bot battle it appeared as "50 Gold & 25 Mastery XP".Expected results:
Daily wins should accurately show what the next prize will be. If I quit the game and log back in. The Daily Win reward appears as the gold and mastery.This happens on PC. Version number: 2023.33.0.4817.1045760
1 vote -
Sorry we couldn't submit your request
Your game as multiple bugs.
It is so frustrating when some of them happen.
Do you know what is even more frustrating ?
Being told "Sorry we couldn't submit your request" when you try to do your best to report a bug.3 votes -
"Disable Emotes" does NOT disable the Faerie Pet Animation
When playing with "Disable Emotes" turned on, if opponent has the floating faerie pet, that pet still has high-speed flickering wing animations that are very distracting, and possibly nausea-inducing. This is a potential issue with those prone to seizures.
1 vote -
Cannot select planeswalker
On iOS (iPhone 14 Pro Max) it’s impossible to select the opponents Planeswalker.
I expect cards which are able to attack a planeswalker to be used on them and not only on creatures.
1 vote -
Wild Card Display Glitched
The layout of the icons and numbers on the wildcard tracking screen has gone screwy. It's very difficult to read and is clearly glitched.
1 vote -
Gingerbread Horse animation cardback broken
The "riding horse" animation of the "Gingerbread" cardback is broken: it does not animate properly and only the fork is visible when the animation starts on mouse over.
Also in the deck selection screen, the deckbox looks wrong when the deck has the Gingerbread cardback (the border is poking through the deckbox), see attached screenshot
1 vote -
Game crashes after opening boosters and clicking on "Continue"
I'm on Galaxy tab S7+ up to date and when i open boosters and click on "continue" the game restarts and the boosters are not counted.
1 vote -
Why can’t I see my opponents deck name/box?
Why can’t I see my opponents deck name and deck box? You could make this game a little more socially interactive. Magic the Gathering is a social game.
1 vote -
[BUG] Mastery Pass item 35 and 55 have inconsistant icons/ hover cards. they are swapped
The icons vs the hover card animations are swapped on mastery pass 35 and 55, not sure which it is actually supposed to be but, either the icon or hover card should be swapped
2 votes -
BUG: Unknown Error on golden pack opening & lost a pack?
9/5/2023
Hi,
I was opening golden packs. I started with 5 golden packs total and the first opened fine. However, on attempting to open the second pack rather than an animated opening of pack+display of opened cards, a popup error was displayed with no details (just 'Error'). As there was not much that I could do, I just clicked to continue. At this time I noticed my home screen had updated (tho that may have nothing to do with the error). I then went back to packs intending to open more. Opened one more golden pack just fine and then…
2 votes
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