MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1729 results found
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Network error There was a problem communicating to the server. Post Game Update - Outlaws of Thunder Junction
After today's game update (Outlaws of Thunder Junction)
The status page shows everything is supposed to be operational again.
However, I cannot connect to the server. I get the following error after ot
Everything looks good but after loading inital scene. It takes some time showing Waiting for the Server... befor I get the Network error There was a problem communicating to the server. Or alternatively (Unable to get collection. Please try again later.
5 votes -
Connection
On my iphone 15 and was playing earlier before the patch. Im getting the dreaded "lost your connection to the server" and nothing seems to fix it. I cannot even get into the game.
3 votes -
Pack Tab should have notification if packs in inventory can not be opened
The pack tab has the alert diamond that is persistent even when I have viewed the packs in my inventory. The packs in question can not be opened, so there is no need to have the alert persist past acknowledging they are in the inventory.
2 votes -
McSparkyngton
Sparky is still bugged, you know? But if you know... you know...
1 vote -
system lag when having 8 green virtue
When having 8 green virtues in play, the system is very lag and nearly crashed
1 vote -
visual BUG
Sometimes after I play some minutes the interface present some visual bugs or in the top menu, where I cannot see anything except white squares or during the sideboard in match games as in the attached example. It's really annoying and all I can do is to restart the application. Can you fix this defect??????
1 vote -
Error and bug
Hello Support I am getting the error
Error Updating Data - Please check your connection and try again
I tried reinstalling and other solution offered online but have no success.
What do I need to do to launch properly?
Thank you
1 vote -
Table queue timer doesn't update when app is in background
On Android when the app is in the background the timer under "Finding a Draft Table:" does not update so the time will be incorrect when you switch back to the app.
1 vote -
Weird white screen after playing a game
After I played a game the screen overlay just turned like this and it won’t go back.
1 vote -
Glowing Reach symbol is a bit excessive
You already have an ability reminder icon on the card itself. Surely part of playing the game is looking at what abilities your opponents permanents have? It's right there..
Anyway, regardless of that, can you maybe make it glow for the first round of combat on their turn only? After that it's pretty annoying visual guff that just gets in the way and is distracting. Like, we get it, you got reach, incredible, move on.
Seems like you have "fixed" an issue that didn't exist with an effect that is simply annoying and should at most be an optional thing.
…
4 votes -
1 vote
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non-conditional "Thanks!"/"Sorry!"
Sometimes you just need to apologize in advance of your play, or give gratitude for how the opponent stacked their combo of spells and triggers during their turn. For this, I would hope you unlock "Thanks!" & "Sorry!" emotes without needing to use them as limited-time replies to "Nice!" and "Oops."
1 vote -
more comprehensive "Disable Emotes" options
It'd be nice to have distinct, independent menu options for:
- Mute Opponent (this is easily done already in match)
- Disable Stickers (the only time I ever see them used is in an obnoxious or spammy manner)
- Disable Pets (they all distract from play, but some are much more irritating than others)it's nice that pets and stickers are included for people who want them, but they're absolutely not essential features, and I'd love to be able to turn all that off entirely on my end without giving up the simple Hello, Nice/Thanks, etc chat options.
1 vote -
Poorly scaled UI on Android tablet
Some UI elements are too large and have distorted images. Would appreciate a UI size adjustment setting and higher resolution icons/images on Android tablets.
Tested on Galaxy Tab S9.
1 vote -
Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
48 votes -
Card info bug (Savage Gorger / Дикий Обжора)
I didn't check if it bugs specifically in Russian but the text contains <i>
1 vote -
1 vote
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connection
Improve server connection, because the app lost its connection even if I'm connected to wifi or if my phone has 4G.
I've been disconnected too many times during a match without a reason.2 votes -
Trampas en clasificatorias
Me parece vergonzoso que jugando a clasificatoria histórico entre con 60 cartas i tenga que ver como tramposos con mazos de más de 200 cartas si pueden jugar y joderte tu clasificación me da mucha rabia llevo muchos años jugando y no hacéis nada para resolver este problema ay gente que nos tomamos el juego en serio y esto es de escoria de jugadores es imposible casi ganar con un mazo de 60 a un jugador que vosotros permitís que juegue con una cantidad de cartas absurda gracias y de verdad si queréis una idea po er algún sistema para…
1 vote -
cards staying hoving over the field
In my last game one of the instants I played went onto the stack but then stayed there the rest of the game, hovering over the field even as we continued playing, instead of going to the graveyard. It stayed there for several more turns.
2 votes
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