MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2203 results found
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Draft match hangs
Was battling in draft match, on start it renders the screen but pauses before offering initial hand. Screen renders but no cards. Connected to server, wifi is strong, but no hand. Hanged for 5 minutes before starting the match.
1 vote -
Victory/Defeat Counter tab (interface)
An interface for your win loss percentage as a player. Such as, a tab in the menu or in the profile tab, where one can view how many total accumulated wins and/or losses your account has. This would be helpful and useful for any player who would like the information of how many wins they have gotten since playing Arena.
1 vote -
Arena Survey forgot New Zealand and Australia exist.
THE ARENA SURVEY LEFT OUT NEW ZEALAND AND AUSTRALIA. It remembered most of the world but forgot my homeland. Please fix this and don't do it again, it looks really sloppy and unprofessional.
1 vote -
Phyrexian incubator tokens don't need to be untapped to transform?
Phyrexian incubator tokens don't need to be untapped to transform?
I use Disruption protocol as counter Spell on my deck. In Arena, i figure out that i can tap a incubator token to reduce the spell's cost (as expected) BUT i can pay 2 and transform my token in a creature.
1 vote -
Wrong translation of some text data values
Screen 1_ Wrong translation of the text data value before the match
Screen 2 _ Wrong translation also, nevertheless this one is a regression - already solved in the past
Best regards1 vote -
option to go onto ranked matches vanished after I ranked up.
The issue I am facing with going into Rank (alchemy/standard) is the option on the right blade is gone after I ranked up. I have tried logging off and on, I have tried uninstalling and reinstalling. Now I can get onto Rank by going the long way around and clicking a battle and manually switching it to Ranked but my friend made me aware that it should be an option on the home screen and apparently it is in fact a bug that happens occasionally.
1 vote -
Poor templating on card Press the Enemy caused multiple losses.
The wording of Press the Enemy leads to many game losses: "Return target spell or nonland permanent an opponent controls to its owner's hand. You may cast an instant or sorcery spell with equal or lesser mana value from your hand without paying its mana cost. "
The second sentence does not refer to the first and thus players, myself included, read this as "cast an instant or sorcery spell with equal or lesser mana value of Press the Enemy from your hand without paying its mana cost." Better wording would be "cast an instant or sorcery spell with equal…
1 vote -
Recent match screen
My Recent matches screen is blank. I play on IOS and can not find a fix for the issue. I have reinstalled the game and logged out and back in.
1 vote -
For the last two days, when I go to the site it immediately goes to the "searching for active games" page and stays there.
The opening page just goes to searching for active games and won't leave that page .... for two days now.
1 vote -
Season Timer
Before and after every season the countdown that is supposed to appear in the profile is never consistent. This past season it was totally missing the entire time and still doesn't appear after the season is over.
1 vote -
client crashes while trying to edit Historic Brawl decks
Whenever i try to remove cards from a Historic Brawl deck, the whole client freezes for at least 2 minutes per click. I have tried removing/reinstalling, clean install, install through Steam, but none of these fixed the problem.
This has been happening ever since the LotR cards have been added to MTGA and I'm getting real fed up with it.
1 vote -
Mastery
Unable to check Mastery progress, game gets stuck in an endless loading screen. Never able to make it to Mastery pass.
1 vote -
1 vote
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Animated Cardback/Sleeves Targeting Bug
TL:DR is,
The Inability to Highlight/Click on cards found in the opponents hand if it resides next to a '2Step' animated cardback.By '2Step' I mean most cardbacks that don't animate till the mouse curser is hovered over/near them i.e the Transformers, Werewolf or Angel Sleeves.
(Doesn't work with cardbacks like the Fblthp, one tho, i.e cardbacks that don't fully change/transform the cards in some way and just move it or play particle effects)To reproduce this effect, cast a card that lets you partially look at there hand and try and click on the left most revealed card. i.e.…
1 vote -
Server
Problem signing in to server on android
1 vote -
Froze
On ios, alchemy event, it was opponents turn and timer went down but never finish and it seems like it was just stuck there
1 vote -
Move reports and simple support to game
Redo the UI to allow for reporting and easier access to simple features. Rather than locking everything behind a cumbersome website
1 vote -
Foretell + DFC Modal lands UXE issue
Usually the double-faced lands (eg Sea Gate Restoration) offer you two options, to cast them or to play as a land. Playing as a land is the second option. However when you have the option to Foretell them, suddenly Foretelling them is now the second option. This causes players to hit this thinking they are playing a land and end up with the spell foretold, which is usually a game losing mistake.
Expected: foretell is a third option to the right of the normal two, or the first option, and you might even prompt to check players are choosing the…
1 vote -
error spending mastery orb
Got an error when trying to spend a mastery orb... now it won't even let me select anything on that screen... nor does Suggest Pick do anything.
1 vote -
Can't see all my avatars in avatar select screen
When I go to the avatar select screen, I can see only 16 avatars even though I have more than that. Some more avatars show up when I guide the mouse cursor below the screen, but there seems to be no way to scroll down in order to see any additional avatars I might have. What the point of all the avatars awarded from Mastery Pass if I can't access them?
1 vote
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