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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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380 results found

  1. crash

    During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.

    1 vote

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  2. Mindslayer should not be in arena

    Mindslayer is a card where shouldn't be in arena due to there's only 1vs1 since you can control opponent permanently with earthbend , it's make no fun anymore

    1 vote

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  3. Lorwynn mastery pass bugged

    Still waiting for the 3 Lorwynn boster packs that I should have received at Level 4 in My mastery pass

    1 vote

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  4. issues with client functions while editing decks

    1. create any deck, choose format add between 1 or maximum amount of cards and save (optional but will lead to same issue). 2. Edit a deck (can be the one you just created or any other you already have). 3. click on deck's details. 4. click on change format. 5. Format options-list will appear behind deck stats. Im on PC (windows 11), but i have tried to change deck formats on mobile Iphone as well and have had the exact same issue. No matter how i try to edit decks, wether it's importing or cloning and then trying to edit…
    2 votes

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  5. "Liliana, Dreadhorde General" and "Bandit's Talent" either one to be banned.

    "Liliana, Dreadhorde General" and "Bandit's Talent" either one to be banned.

    Basically they in conjunction render any deck unable to withstand discard stress pressure.

    And with "No Where To Run" included - there is no possibility to win. Its same as card Viv combo combo was. Causing any deck to loose.

    Either take action to purge Planewalkers wholesale, including new ones like Kaito

    Or take action to provide other colors (green and red specially) to use proper quick non-counter spell'able cheap removal of Planewalkers.

    This just gets too ridiculously overpowered for Black

    2 votes

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  6. Bug Report: Painter's Servant Requires Mythic Wildcard Despite Never Being Mythic Rare

    I would like to report a bug regarding the card Painter's Servant on MTG Arena.

    Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.

    This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.

    Please review this issue and adjust the crafting rarity accordingly, or clarify if this…

    2 votes

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  7. Impossibility to change deck format

    On Ios, I can’t change the format a deck is meant to be played in. The drop-dpwn menu isn’t properly displayed.

    2 votes

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  8. Deck Building

    This is using Google Translate.

    PC version
    When editing an existing deck using the deck builder, you can't change the format or choose a companion.

    Android version
    When trying to access the deck, the game becomes extremely slow and doesn't function properly.

    2 votes

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  9. Missing deck

    My standard deck disappeared yesterday. Between playing on pc and on mobile... it reverted back in time to an older unupdated deck list.

    Ive been playing standard ive not added any unstandard cards to it.

    Lastly ive also checked other formats such as historic mode or modern to see if my deck would show up there.

    1 vote

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  10. Adding cards to deck is broken

    When deck building, single clicking to add a card to the deck adds it to the sideboard instead. It won't let you drag the card into the deck either. You have to single click them all into the sideboard then drag them from the sideboard individually to get them into the main deck. This is random and won't do it with every card. Also, when clicking a card in the deck to hit the + to add copies, the + is greyed out even if you have copies in your collection. You have to search the card, single click it…

    1 vote

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  11. Legality Standard format issues

    I am trying to create a deck, and using an AI to help me flush out some ideas faster, it’s telling me that there are SIGNIFICANT discrepancies on what is/ not legal, specifically for standard, like Sheoldred the Apocalypse the AIs, 3 now, say it IS legal, and yet, when I try and have those in my deck, they’re highlighted red= non-legal…who’s right? I’m in Arena, IPhone edition, and also, go for the throat too…these are VERY frustrating things to have happen, is your list online up to date on the legality of said cards? I’m sure it is, but…

    1 vote

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  12. moving

    My friends all suddenly have "bad backs" now that I’m actually moving this weekend. I’m stuck in a second-story apartment in Midtown with a heavy sofa and a dining table I can’t lift alone. Does anyone know a crew in Sacramento that is reliable for a quick afternoon job? I really don't want to spend my entire Sunday dragging boxes down those narrow stairs.

    1 vote

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  13. help

    Quick question—is it even possible to find affordable help for a local move around here? I only have a few big items like a bed and a dining table, but I physically can't lift them myself due to an old back injury.

    1 vote

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  14. Completely broken insta dead round 2. MUST FIX

    If you think that this game is functional when you can lose in a ranked game on round 2…. FIX THIS

    1 vote

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  15. Bug na vinculação de cartas após abertura de boosters – Magic: The Gathering Arena

    Olá, equipe de suporte,

    Estou enfrentando um problema recorrente dentro do jogo.

    Ao adquirir boosters — seja utilizando Gold ou comprando Gemas com dinheiro real — consigo abrir normalmente os pacotes e visualizar todas as cartas obtidas no momento da abertura.

    No entanto, ao sair da tela de abertura e acessar a aba de decks/biblioteca, nenhuma das cartas recém-obtidas aparece disponível na minha coleção.

    Ou seja:

    Os boosters são consumidos normalmente
    As cartas são exibidas durante a abertura
    Porém, não são adicionadas à minha conta/biblioteca posteriormente

    Esse problema ocorre de forma consistente, independentemente da forma de aquisição dos boosters.

    Solicito,…

    1 vote

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  16. BUG - Unable to change deck companion

    Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.

    2 votes

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  17. week 4 of client stuck on "waiting for server" spiel

    OS:
mac
issue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…

    1 vote

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  18. "la princesse s'échappe"

    Carte : "la princesse s'échappe"
    Boucle d'activation de niveau 1
    Exile en boucle à chaque tour sans passé au niveau deux.

    1 vote

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  19. wildcards

    I redeemed 4 mythic wildcards for 4 copies of Bloodletter of Aclazotz, finalized the changes to my deck, re-entered the deck editor, and the game claims I still own 0 copies of Bloodletter of Aclazotz. After noticing, I checked my wildcard balance and the number had been decreased from 5 to 1.

    1 vote

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  20. Practice mode/matchmaking.

    I wonder why there isn’t a practice mode against other real people. Build any deck you want spend no gems or gold or wild cards, to see if it’s actually a deck you want to play. Helps with content and is a really healthy change to help people who can’t afford to buy wildcards evertime there is a meta shift. And also a practice draft mode as well. You don’t keep the cards and it dosnt progress wild cards, but you can play with new sets, old sets withought spending money to go 3-3. And not being able to play…

    2 votes

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MTG Arena Bugs & Product Suggestions

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