MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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812 results found
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sideboard
Sideboard won't list all the cards in the sideboard
219 votes -
Chromatic Cube - Can't Use a Card without Card Style
I can’t use a card I drafted without paying gems for the art style
128 votes -
Foundations Decks have missing cards
I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon
28 votes -
xp points
XP points are not added to my mastery
63 votes -
Can’t craft Tarkir Dragonstorm Precons
I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?
8 votes -
Background is the same color as the collected color in the deck screen
You can't see how many copies of a card you have, because it's the same color as the background.
The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.
See the attached image. How many copies of this card do I have, can you tell at a glance?
11 votes -
Locked out of Premier Draft - Unable to Start Draft
There is a miscommunication going on between my account and the server. A few days ago I was in a premier draft and the client froze just before I could finish. When I re-logged in and went back to premier draft, I got a long Waiting for Server message followed by an error "Unable to start draft".
The client thinks I have a completed draft (I should) based on the "resume" text on the premier draft icon. However it seems to want to put me into a new draft.
All other game modes function fine. Problem occurs on both PC…
5 votes -
Unable to get collection on login
It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
I've been putting some significant money in the game lately and I wanted to play a lot during my…7 votes -
Set Completionist II achievement not given when getting x4 of an Alchemy Set.
Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.
9 votes -
Cannot edit deck
- Go to decks
- Select deck to edit (Angels).
- click edit deck
it just goes to wafting for the server message and loading
59 votes -
Mastery Pass Rewards not working
From level 33 to 41 today I have not received any of my Mastery Pass premium rewards, only the top row of rewards.
24 votes -
No message to claim foundations starter decks
A friend of mine got me interested in the game when me told me he received 10 foundations starter decks. After creating my account and unlocking game modes I did not have the inbox message to claim the cards
Am I out of luck on all the free cards?
6 votes -
Worn Edges
I utterly hate that you do not give us the option to change from worn black/white edges to purely black edges. It is aesthetically unappealing when I have to see worn edges on cards that are in game. Please change it back to purely black or give us the option to toggle this on/off. Sincerely, an OCD player
6 votes -
FDN Starter Decks Incomplete
The starter decks given to us on FDN's launch are missing names and even their respective Temples.
I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.
Please restore these decks for us. Thank you.
16 votes -
mazemind tome
buying the cardstyle for mazemind tome does not appear in the collection.
14 votes -
sideboard
Deck builder and sideboard won't allow you to add cards to your deck
33 votes -
Arena Cube - Triome Art Style Bug
Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.
Happened with both Savai and Zagoth.
43 votes -
Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
Both cards are from the 2XM collection.
There seems to be a problem with the Historic and Bror legal sets.
Timeless has no problems.21 votes -
Make standard 60 card capped.
Will wizards ever stop placing 60 card decks against decks with 100 to 250 cards? its a BS advantage in a game where everyone gets 2 free mulligans with the hand smoothing algorithm. Yes I know there is standard brawl but that also limits you to one of each card and a commander which is just dumb, fix the format laziness is sad hasbro.
4 votes -
FDN Collection Count Incorrect
the Foundation count is completely crap. I had 23 commons that I was missing (i.e. that I didn't have any single copy of), even though my collection count told me that I had collected at least 1 of every common in the set. Crafting 1x of those missing commons didn't change my count at all, so obviously those commons that I crafted didn't exist in the set.....
So - my request is that you get the count correct for the FOUNDATION set collection. Given that that set seems to be much bigger than the other sets I guess that the…11 votes
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