MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1198 results found
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Cannot add lands in deck building since update
With the march of the machine update, when I am deck building and I select the land icon, it shows me my battles. I can not access basic lands. Only dual lands.
34 votes -
Kamigawa full art lands show wrong image
Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.
Platform Android.
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IMG_20220605_120854.jpg 1381 KB -
IMG_20220605_120846.jpg 1327 KB -
landpicture.png 1673 KB -
UkiyoLands03.jpg 797 KB -
UkiyoLands02.jpg 750 KB -
UkiyoLands01.jpg 1636 KB -
283563446_713271249819940_4341682811342727552_n.png 519 KB -
Screenshot_20220602_222443_com.wizards.mtga.jpg 808 KB -
received_5055468254550998.jpeg 230 KB -
Screen Shot 2022-06-02 at 11.49.27 AM.png 3054 KB
229 votes -
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Mastery Pass March of the Machine: No ICR cards beyond level 70
I bought the mastery pass March of the Machine after I competed level 70.
Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.18 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
14 votes -
network error when creating
network error when creating a new deck in historic brawl when using colorless basic lands wastes
63 votes -
No lands appear in deckbuilder / editor
Lands do not appear when selected through filter in the deck builder. Android
32 votes -
Missing lands
Lands are not displayed when selected. I have reset, closed restarted, and logged off without success.
30 votes -
Battle cards are lands
Basic lands are not filtering in Arena, however battle cards are. Can't complete new decks
33 votes -
Land Filter Displays Battles
When I use the “Land” filter, it displays Battles instead, making it impossible to add basic lands to my deck.
31 votes -
Golden Pack Incorrect Contents
I recently opened a Golden Pack but it had a card that shouldn't be there, namely the LTR card Isildur's Fateful Strike in the attached screenshot. The arena website says that golden packs should only contain cards from the most recent set and standard legal sets, neither of which is Isildur's Fateful Strike.
Platform: Android
I would expect there to not be any LTR cards in the golden packs.
Steps taken: Opened a golden pack after Wilds of Eldraine released.Please let me know if there is anything else I can do to help with this reporting.
12 votes -
Non standard legal cards in golden packs
I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards
12 votes -
Battle cards replaced land cards in the deck building filters
Battle cards replaced land cards in the filters, and I cannot filter for lands
27 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
15 votes -
Lands not appearing in sealed
When rebuilding my sealed deck no land options present themselves and the old icon for lands just pulls up my battles I opened.
24 votes -
Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
26 votes -
Missing dual-color starter decks
I am missing all of my dual color decks except red/white after the update 7/19/23.
11 votes -
Individual card rewards
No longer getting individual card rewards with victories since the update.
9 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
19 votes -
The new July starter decks and their cards are not getting added to deck list and collection
The newly added starter decks not getting added to account.
Recreate problem: play and get a win with each new dual colour deck.
One deck was added and the others were not. I tested on a second account and nothing at all was added there.I can't provide files, playing via GFN.
11 votes -
Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
12 votes
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