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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1528 results found

  1. Lands default to battles

    On android when using the color selection In the deck building, if you select Lands, it only shows battles, not lands. You can still find basic Lands in the rarity selection

    50 votes

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  2. Did not get the 10/05/2023 It's Magic the Gathering: Arena's Anniversary

    I logged in
    Clicked on Mail Icon
    10/05/2023 Notification about Area's Anniversary
    Clicked on "Claim"
    It said it gave me the following:

    5,000 Coins
    Kenrith, the Returned King
    Kenrith, the Returned King Special Art
    However, I never received it.

    User Name nDrago#89372

    I was using an installed Game on PC

    7 votes

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  3. IReceived Gems instead of a Rare card in a MKM-Pack

    I opened a MKM pack and received 20 gems instead of a Rare card, hence the fact i do not have all rares or a full playset of them.
    This is the first time this happened.
    Here are two screenshots, the cards from the opened pack, and my collection of MKM-Cards

    Playing on Mobile

    2 votes

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  4. All cards when opening a pack say "First"

    Every time I open a pack every single card says "First" even if I already have them. Impossible for me to know what new cards I've received.

    7 votes

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  5. redeemed starter kit deck empty after entering code

    I entered codes I received from buying the Starter Kit containing the 'Day of the Dragon' and 'Backup Beatdown' decks into the 'redeem code' form on the store page.

    The first code was successful but the decks did not appear in my collection.

    I waited a while and checked again to find them present but empty (see images).

    I redeemed the second code that came with the physical decks and it said that it had already been redeemed.

    I attempted to fill the decks by importing the deck list (supposing that the cards may have been added to my collection…

    5 votes

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  6. Favorited Card Styles Not staying selected

    Favorite Card Styles not staying selected after log out. This includes lands also.
    This appears to have became an issue with the WOE Alchemy update

    10 votes

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  7. Cannot use wastes with colorless commander in brawl

    Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes

    85 votes

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  8. 46 votes

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  9. No ICR rewards

    Since the last update, the platform is not giving ICR card rewards beyond the 5th daily win

    20 votes

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  10. Can’t select land to build deck

    Hi there, I can’t select land or filter land and I cannot build a deck.

    36 votes

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  11. Mastery Pass March of the Machine: No ICR cards beyond level 70

    I bought the mastery pass March of the Machine after I competed level 70.
    Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.

    21 votes

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  12. starter deck dual

    I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.

    21 votes

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  13. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    234 votes

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  14. Cant add land to draft or sealed deck.

    I am unable to add land to my MoM sealed deck, as well as my Draft deck. The former add land button/filter now displays 'battle' cards , if any are in the card pool,instead of lands.

    35 votes

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  15. Non standard legal cards in golden packs

    I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards

    15 votes

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  16. first card ixalan

    When opening new packs from Ixalan, I will get the first card indicator randomly. The border that usually indicates the first of a card entering my collection does not indicate a first card. In fact it has no relation to whether I have the card in my collection or not. I will receive the border for cards that I already have (when opening several packs in a row it is easy to see duplicates as they pass), and also cards that I don't have in my collection will similarly be missing a border. It is already challenging to keep track…

    9 votes

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  17. Wildcards to replace Fragment Reality

    With the March 5 2024 Alchemy rebalancing, please give us wildcards to replace our Fragment Reality cards. The card's effect has completely changed and had anybody known this was coming (not a ban but a complete rewrite) they would have never procured them.

    4 votes

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  18. Prerelease packs missing

    The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.

    16 votes

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  19. land collection

    Filtering by Land sets the filter to battle after latest update. This is happening on the Android application and for the looks of it, it just seems that the land type disappeared also from the list of possible filters in both the shortcut (the one the looks like a mountain) and in the custom filter

    36 votes

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  20. Cannot add lands in deck building since update

    With the march of the machine update, when I am deck building and I select the land icon, it shows me my battles. I can not access basic lands. Only dual lands.

    34 votes

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