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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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678 results found

  1. 9 votes

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  2. [Historic Brawl] Unable to save deck with colorless commander

    1.       Give us the steps to reproduce the bug
    Import the deck listed below.
    Set the format to Historic Brawl.
    Set any colorless commander.
    Attempt to save, receive network error

    2.       Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac

    3.       Enter the actual results you’re experiencing
    Deck refuses to save

    4.       Enter the expected results of the feature
    Deck saves and is playable

    Deck
    1 Forsaken Monument (ZNR) 244
    1 Crawling Barrens (ZNR) 262
    1 Bonders' Enclave (IKO) 245
    1 Karn's Bastion (WAR) 248
    1 Zhalfirin Void (DAR) 249
    1 Radiant Fountain (M21) 248
    1 Sunscorched Desert (AKR) 331
    1 Gingerbrute…

    9 votes

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  3. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    41 votes

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  4. MTGA

    Update Explorer filters to allow selecting non-standard card sets or have another drop-down for Explorer legal sets like Historic and Alchemy have
    -when the deck builder is set to Explorer (Traditional or Bo1) you cannot select sets older than the current Standard sets. This makes sorting difficult, especially when wanting to look at Explorer Anthologies-only cards while making an Explorer deck in MTGA.

    9 votes

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  5. Time Warp can not be added to Alchemy deck after crafting

    I crafted Time Warp after seeing it used by an opponent during an Alchemy Ranked game; after crafting, the card appears in my collection, with a warning that the card is not legal in Historic or Traditional Historic. However, when attempting to add the card to my Alchemy deck, the card is absent. I used the search filters to isolate the card, but there were no results. If I do the same search while in "Collection" the card shows up.
    While I am in my alchemy deck, it's just not there. If I change the deck type to Direct Match,…

    2 votes

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  6. Invalid Deck - Card not in collection error

    I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.

    20 votes

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  7. wastes invalid in historic brawl

    Historic brawl decks with wastes in them are being declared invalid. This must be a bug as the waste is not clearly marked as the invalid card in the deckbuilder, but removing the waste makes the deck valid again. Tested with multiple decks: brawl decks with colored commanders are declared invalid when a wastes is added. This contradicts the official commander ruling on wastes.

    3 votes

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  8. "Collection" Button Link Not Working on Profile Page

    On the Profile Page in the bottom right corner there is a button you can click, that says "Collection" but it seems to not be working, as when i click on it, nothing happens. A dead link perhaps? Or it hasn't been given an instruction? I don't know if its ever worked actually, and I've been playing for a few months now come to think of it. But I digress, it would be cool if that button worked. :) Cheers!

    5 votes

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  9. 3 votes

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  10. historic brawl deck reported invalid, but all the cards are valid

    I have two historic brawl decks, which worked fine before ONE patch.
    After they show "invalid cards: 1" and i cant play with them.
    There are no banned/invalid cards in deckbuilder.

    3 votes

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  11. deck contains cards not in your collection

    Same as many others here, I get the error message 'deck contains cards not in your collection', but no cards are faded out, in deck nor in sideboard. please help as it appears as invalid. I've tried also clicking on craft inside the deckbuilder but I still can't see any card to craft.

    20 votes

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  12. Alchemy giving wrong rares

    I bought two alchemy packs recently and both times I was given a rare from the regular All Will be One.

    3 votes

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  13. Direct Play Bo3 does not allow 15 sideboard cards

    If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.

    Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.

    12 votes

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  14. 6 votes

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  15. Login issues, unable to get collection. PC only

    Issues connecting to MTG arena on PC, keeps stating unable to get collection, please try again later?

    No issues on mobile device.....

    Been unable to log in for around 4 days now?

    4 votes

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  16. The card didn work after the update

    Card name : Argentium Masticore

    You guys have to play with this card!!
    It does not work at all after the update
    Check this card log

    4 votes

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  17. favorite land card is not working properly

    I can't tag my favorite land to favorite land card... What a disappointment!

    4 votes

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  18. Preferred Printing

    The Preferred Printing Tool is not working for every card or variant of a singular card. I spot checked roughly 10 preferred printing cards and found that 3 did not properly work. Either there was not option to change the preferred printing such as Battle Cry Goblin that has two variants in my collection or the option allowed me to switch to some variants but not all, such as Lightning Strike that has 4 variants in my collection and is seen in the attached .png

    Additional point but not a reportable bug. Why can't we have a preferred card style…

    3 votes

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  19. 2 votes

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  20. Starter Deck Problems

    I am missing multiple precon decks from the Color Challenge as well as many of the decks from the new Starter Deck Challenge.

    3 votes

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