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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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638 results found

  1. title of veteran explorer disappears

    I managed to have 450 games before updated and got "veteran explorer" but I found it disppear after update. i thought "Veteran Explorer" will be kept and I will be granted the new one. as https://magic.wizards.com/en/news/mtg-arena/announcing-pioneer said.

    5 votes

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  2. FDN Starter Decks Incomplete

    The starter decks given to us on FDN's launch are missing names and even their respective Temples.

    I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.

    Please restore these decks for us. Thank you.

    16 votes

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  3. mazemind tome

    buying the cardstyle for mazemind tome does not appear in the collection.

    14 votes

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  4. sideboard

    Deck builder and sideboard won't allow you to add cards to your deck

    35 votes

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  5. Cannot add more than 7 cards to traditional standard sideboard

    In PC app. Trying to build a traditional standard deck. After adding 7 cards to sideboard, I am not able to add any additional cards. Cannot get to 15 sideboard cards. I have definitely selected "traditional standard"

    3 votes

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  6. Receiving gems for packs when rares are still available (Foundations)

    Receiving gems for packs when rares are still available (Foundations)

    10 votes

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  7. Network error - Unable to Redeem Wildcard

    Unable to redeem rare wildcards only. The other three, common, uncommon and mythic seem to work. Haven't been able to craft a rare wildcard in days. This was after opening about 20 packs from purchasing the two intro bundles, $5 and $15, then spending the gems on the Aetherdrift mastery pass.

    3 votes

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  8. Fetch Land Retro Style missing

    Multiple copies of Retro Fetchlands that I had purchased are no longer in my collection.

    5 votes

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  9. Arena Cube - Triome Art Style Bug

    Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.

    Happened with both Savai and Zagoth.

    43 votes

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  10. Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.

    Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
    Both cards are from the 2XM collection.
    There seems to be a problem with the Historic and Bror legal sets.
    Timeless has no problems.

    21 votes

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  11. Achievement Bugged

    I used about 30 mythic rare wildcards to complete my set of Tarkir Dragonstrom but I don't get the Set Completionist 2 Reward. I would not have spend these wild cards if it wasn't for the achievement. I would like the wildcards back or any form of compensation. In the files are screen shots of my set completion and the missing achievement.

    4 votes

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  12. Deck Builder Prohibits Transfers of Four Copies of a Card from Mainboard into Sideboard in an Upper and Lower Alignment

    A player can reproduce the bug through either creation of a new deck or editing of an existing deck for Standard in MTG Arena’s mobile Android version of deck builder and placement of four copies of a card in a Standard deck’s mainboard with an upper and lower alignment. If a player transfers a card with four copies from the Standard deck's mainboard into the deck's sideboard in an active upper and lower alignment, then MTG Arena will prohibit the card's transfer into the sideboard. MTG Arena will transfer three or fewer copies of a card from a Standard deck's…

    3 votes

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  13. Set Completion affected by new duplicate protection

    Realized I was close to having a 'mythic complete' set for Outlaws of Thunder Junction and decided to go for it so I could get the "Completionist" title reward from the Achievements.

    With the new duplicate protection for different sets, the UI says I have all 4 copies of Terror of the Peaks since I have a total of 4 across the M21 and OTJ versions. The Set Completion tracker also has a big glowing "Mythic Complete" outline, however the achievement has not triggered and registered that I have successfully completed a set.

    Thanks.

    4 votes

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  14. FDN Collection Count Incorrect

    the Foundation count is completely crap. I had 23 commons that I was missing (i.e. that I didn't have any single copy of), even though my collection count told me that I had collected at least 1 of every common in the set. Crafting 1x of those missing commons didn't change my count at all, so obviously those commons that I crafted didn't exist in the set.....
    So - my request is that you get the count correct for the FOUNDATION set collection. Given that that set seems to be much bigger than the other sets I guess that the…

    11 votes

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  15. Default forests reverting to a different style

    My default forests keep reverting to a style other than my selected favorite (the unfinity ones) in my limited Quick Draft.

    3 votes

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  16. Unintentional interaction

    Marauding Blight-Priest and Bloodthirsty Conqueror interact endlessly till defeat.
    Playing on steam pc

    8 votes

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  17. Problem with Specialize commanders

    The game freezes and disconnects when trying to choose an additional color for a Specialize commander during deckbuilding.

    5 votes

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  18. set collector achievement not triggering

    https://photos.app.goo.gl/WM8CkvrDvJ1dDKBN7
    got 4 of each card from the set New Capenna Alchemy but i'm not getting the achievement
    t stated it was eligible

    4 votes

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  19. Cloud Sleeve mastery pass

    I bought the mastery pass and have unlocked the level 1 rewards. However the Cloud sleeve is showing locked im my collection and redirecring to the store. Ive tried revalidating assets.

    2 votes

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  20. Inconsistent ownership of cards between deck editor/library and Set Collection on Profile tab

    I used wildcards to craft all the commons and uncommons from the new Magic: The Gathering━FINAL FANTASY set in a single transaction. There is a inconcistency between what is available in my library and what is recorded in the Set Collection data on my Profile tab. The Set Collection on the Profile tab shows 108/109 for uncommons tracking x1 ownership, and yet my library has all 109 uncommons available in the set with x4

    I tried going to settings and using Repair game files on the Report a bug settings page. The problem persists. It appears my ownership of one…

    3 votes

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MTG Arena Bugs & Product Suggestions

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