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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1722 results found

  1. Koi Pet (Digital Origami Fish)

    Folded Koi pet (fish) is missing from my game.....
    It is literally my favorite pet and after paying $50 in arena for it it means a lot to me. I do but don't care about money. I would love me pet back.

    12 votes

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  2. Decks not loading for editing

    i cant seem to open decks with a sideboard in the edit screen to edit them. when i click on the deck and click edit it goes to waiting for server loading screen and stops there - i end up having to open task manager to close arena all together. if i try to edit decks without a sideboard it opens straight away no issues.

    6 votes

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  3. Sideboard disappeared?

    Ever since the last update most of my sideboard has been invisible. It's there and I can use it in a match but when I go to edit it half of it is invisible. It makes it really hard to edit my decks 😥

    10 votes

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  4. Sideboard bug: OTJ

    Strange bug that hides all of my sideboard cards except 6 or 7 when I expand the side. It still shows number correctly, ej. 15. I don't trust it and don't want to change any cards and maybe lose my decks, so I've experimented only minimally. But testing this on multiple decks all have the same issue.

    9 votes

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  5. デッキの編集ができないか進行不能になる

    2024.37.10.5858.1069283

    だが、
    2024/5/16 0:00ころ

    デッキ
    から
    デッキのコピーや削除などはできるが
    ダブルクリックして編集をしようとすると
    サーバーの応答を待っています
    から、進行不能となる状態が発生している。

    2 votes

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  6. サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.

     BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。

     ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。

    When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.

    The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.

    6 votes

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  7. Sideboard not shown correctly

    Since the last update sideboard fails to being correctly displayed in deckbuildig

    9 votes

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  8. Sideboard does not display correctly

    PC
    Sideboard does not displey corrctly.
    Only "1x".
    A(2) + B(4) + C(4) + D(4) + E(3) = ALL(15), displayed A&B&C
    A(1) + B(4) + C(2) + D(4) + E(4) = ALL(15), displayed A&B&C
    A(4) + B(4) + C(4) + D(3) = ALL(15), displayes A&B

    9 votes

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  9. ICRs not being assigned after update

    After the latest update (18.07.23), individual card rewards for completing dailies are not being assigned anymore, at least on mobile on Android. Experience and gold are handed out fine.

    39 votes

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  10. Alternate card art issue

    I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.

    2 votes

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  11. 80 votes

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  12. 83 votes

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  13. bug deckbuilder

    The bug is that even tho my deck is set up as a traditional Strandard Game, I'm stuck with the Bo1 6 cards sideborad. I can add card to my sideborad but they don't show on the Hus, I can't remove them or make any changes. Drop you the pics. Thanks for fixing

    8 votes

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  14. Call a surprise witness cardstyle not given

    Call A Surprise Witness style not awarded from MKM Story Festival

    I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.

    11 votes

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  15. 72 votes

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  16. 73 votes

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  17. Edit deck gets stuck in "Waiting for the server"

    Can't open a Deck to edit it, when I click on the Deck to edit it the screen gets stuck in "Waiting for the server". It has happened both in the Mac client and in the Android App consistently.
    It doesn't happen on every deck, but there are specific decks that have become uneditable.
    I also tried cloning the deck and editing it, but the bug persists. Also tried exporting it, and importing it again, but the bug still persists. I suspect some card in it must be responsible.
    I attach the log, and the two decks that currently have…

    5 votes

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  18. can't edit deck

    For some reason every time I try to edit any of my Boros decks. The screen goes to 'Waiting on Server' and I end up having to restart arena. Yet I still can't edit my deck. The only way I can make changes is to delete the deck and build it from scratch, to which I don't want to do especially if it's only a few minor tweeks to the deck. It's really weird that this seems to happen only on my boros decks. But nonetheless this has become a problem.

    6 votes

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  19. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    5 votes

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  20. Can't Open Decks

    I can no longer open a few of my standard decks. It goes to the waiting for server screen and stays there. Unfortunately, I don't have a list saved with the particular cards in the deck, but it was Green/Blue/Black. Curiously the other deck I could not open was Black/Green and had overlapping cards. Lilianna of the Veil, Mosswood Dreadknight and Glissa. I was able to open other decks, such as domain and a gladiator deck.

    6 votes

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