Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1674 results found

  1. I opened my mail and received the three free packs that were given today ( murder at markov mansion) and then I went to edit my vampyre dec.

    I lost the three packs I was given in my inbox/ mail today while I was editing a deck directly after opening them, when I was booted off the site for no reason and now I am unable to get the three packs again,even though they are showing up as unclaimed again.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Land Style MIA

    The land styles that I purchased in a bundle are no longer showing up when I am building out my decks. They show for ones that I have built previously, but no more...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. wildcard

    I have 18 Mythic Wildcards and 40 Rares in my collection, and every added Mythic or Rare that I get is just NOT added to the total. Is there a limit or is it a bug ? That need to be fixed. I restarted the game (log out etc...) but still cannot go above 18 Mythic and 40 Rares. I lost 3 or 4 Mythics like this already and maybe more Rares.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Planwalker brawl deck cover distorted

    Deck covers of the planwalker brawl decks are all distorted since the update

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Leyline

    Can’t find or add any Leyline. It does show at my collection but I can’t add it to a deck, neither find it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Wanderer does not prevent ALL non-combat damage. Example-Hooded Blightfang

    The Planeswalker Wanderer is supposed to prevent non-combat damage. It does not prevent Hooded Blightfang from added damage.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Unable to add Doubling Season to a deck

    Unable to add Doubling Season to a deck.
    Even though I have a copy of Doubling season in my collection, I am unable to add it to a deck.
    I can see the card when browsing my collection but when I edit a deck or create a new deck the card is not shown in the list of available cards.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Vault

    Vault progress not accumulating correctly.

    Currently this is with lost caverns of ixalan. I have a full commons collection of 404. It's red and maxed Out. When I open packs I should at minimum get five 1/10s a percent or less when it yields a common wildcard. When I open LC of ixalan packs, there is always 1 little percentage point less. I've seem it six times that I've caught and I will try to screen shot the next pack I open. Feels unfair as the packs come from mastery pass, rank rewards, and draft rewards which I've technically paid…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Japanese decklist cannot be imported when the language setting is Japanese

    Steps to reproduce:

    1. Set the language to Japanese.
    2. Export the deck.
    3. Import the clipboard decklist.
    4. An error is displayed.

    Platform: Windows 10 Home 22H2

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. クラッシュ

    まずは、これが日本語表示設定しているのに日本語表示になっていねーぞ!英語になってんぞ!ボケカスが!後、さまざまなバグ修正ってアップデートしているけど、バグ修正どころか悪化しているぞ!試合中に何回もクラッシュする。早よ改善しろ出来なければお前らは、無能!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Gutmorn as commander often not working.

    I've tried playing Gutrmorn, Pactbound Servant as my commander with 99 swamps on both PC and mac, but when I try to enter a game it says 'Network Error'. I've also tried adding in a few random nonlands, but end up with the same results. I tried duplicating another more varied brawl deck and using gutmorn as the commander, and it worked as normal. I then manually changed that to be half swamps, and it worked as normal as well. After that I changed it to have 0 nonland cards, and it produced a network error. I'm having trouble finding…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Deck Box covers stretched out of proportion (Long & non-standard size arts)

    The deck boxes are out of shape for any non-standard sized art. It used to be fixable by editing a deck, now even that does not work (after the 25.01.2024 update). The bug is present both on PC and iOS (so probably platform-independent).

    Additionally, the same update warped random card styles, introducing visual bugs in them. I noticed it on a Chandra, Heart of Fire showcase art (see screenshot)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. artisan pauper

    Perchè non viene istituita oltre a Historic e standard anche pauper e artisan?
    Credo che questi formati siano apprezzati e non vedo perchè non possano essere introdotti,verrebbero meno alcuni incotri dove chi ha poche risorse e mazzi con poche rare vengano assegnati avversari con mazzi di sole rare e rare mitiche,visto che il caro algoritmo non ne tiene conto....

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Treasure Map card style unavailable in my account use despite completing Mastery Tree

    Treasure Map card style unavailable in my account to use despite completing Mastery Tree

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I can't pick my favorite lands

    Apologies if I did not select the correct option for this issue but it's the closest that made sense to me.

    Lands currently set as favorite is LOTS lands (which I didn't set). I can only set favorite lands in a session. As soon as I close the app or logout of my account, the favorite lands are reset back to LOTR lands. In addition to the video below, I also tried to set my lands from mobile so it's not just from Windows.

    Here's a video of the issue: https://youtu.be/eiOyItFBGCQ

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. -?booster

    -?booster showing cards that can be obtained from boosters

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1. Visual bug and 2. Deck bug

    1. After a recent update (not the small one from today, but a bigger one a few days back with i think at least >1.5 GB or so), some card sleeves and card styles have visual bugs. Also animations when i first saw it felt not as crisp as before.

    2. Many times, when i try to play with friends, i can't choose historic decks that have certain alchemy cards in them. It would tell me, that the deck has non-format cards. when i toss out the alchemy cards, it works again. also when i set the deck to direct game it…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Multiverse Legends Missing Alternate Art

    I've noticed that I have some cards from the Multiverse Legends set that do not have the showcase treatment available in my collection. My feeling is I may have started getting only non-showcase versions of cards around the time the "favorite art" functionality came into play. It does seem like it's back to normal - I purchased an Aftermath pack in the daily deals on 1/29/24 and the MUL card was a showcase version. But I am still left with 8 cards from the past few months where to get the showcase version, I must purchase and I can't just…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Possibility to change default number of lands when making a new deck

    Currently when making a new deck number of lands is automatically set to 24 with a suggestions option. Can we keep the suggestion option, but be given the possibility to change the number of lands from 24 to any number?

    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Having more than 4 of the same card

    How is it that you can have more than 4 of the same card in your deck just because they are from different card sets? It’s literally the stupidest thing. You can only have 4 of one card unless it been in multiple editions. Cards that are strong but not over powered because you can only have 4, become overpowered when you can have 8 or 12 because they belong to multiple editions. This is such a stupid bug that I can’t believe hasn’t been fixed yet. The rule is you can only have up to 4 of the same…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base