MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1619 results found
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Cant Put Phylath Into a deck after update. Keeps saying its banned, but its the alchamey version.
Went to swap the old Phylath, World Sculptor for the alchemy version after the update in my historic brawl decklist, but it keeps adding the banned version instead.
11 votes -
Original version still show in Historic Brawl decklist
Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.
I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.
1 vote -
Esika’s chariot
Upon the recent changes to some cards I.e Esika’s Chariot specifically, I have all 4 copies crafted but when I go to add them to a deck it adds the old card and not the newly changed one and no matter what I do or format I cannot get the new one to add to any deck, I have no trouble with any other cards except this one
7 votes -
Historic
Please leave us an eternal play mode that is the same as paper mtg. I don't want alchemy in historic leave it alone or at least have a version of historic that uses alchemy and one that does not.
19 votes -
unable to import deck
I can't test decks that i just built. Each time I try to select an other deck, the application shut down.
6 votes -
bot戦でアルケミーの調整カードをプレイできない
bot戦でアルケミー調整カードがある場合bot戦を始めることを出来ません。
bot戦のデッキ構築画面からデッキを編集することは出来ますがその際に調整版カードではなくスタンダード版のカードしか入れることができません。
対応お願いします。5 votes -
Can't add Alchemist card variant in a deck if style selected
--Steps--
I have to add an nerfed Alchemy card variant to my deck : Tested on Esika's chariot.My card had a style already selected, when I try to add the Alchmy version, it adds the original forbiden version instead.
--Plaftorm--
windows 10-WorkAround--
When I SetUp the card to it's standard style, it works as intended. (tested with special style Kaldheim - Variants)2 votes -
Wildcard Redemption Error
Wildcard Redeem Error. Cannot redeem wildcards with the following error, "Wildcard redemption failed: unable to contact server" and "Network error: unable to redeem wildcard. Please try again later.", dispite having the available wildcards.
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Screenshot_20211124-151035.jpg 468 KB -
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8 votes -
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Missing gems for duplicate card
I have 2600 gems and when I opened 20 packs, most if not all were of which were gems (as I have the cards from that set) my gem total could not change... is there a bug?
7 votes -
Teferi Time raveler
I just played vs Teferi, Time raveler in historic even though he's ban
4 votes -
didnt receive any cards after opening packs
Upon opening 10 packs of the new set i did not receive any cards from the set, can you please have a look at this and maybe reset it?
7 votes -
Got 20 gems instead of a rare
I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.
9 votes -
Cannot select decks
Cannot select decks in traditional standard decks, but that decks are available for standard play
6 votes -
ICR rewards from Mastery Pass not received
I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.16 votes -
Can’t complete color challenge
Unable to select deck, recently downloaded update. I hadn’t played in a while and had left off on black vs blue color challenge. It will not allow me to select a deck to play. I looked up the cards that should be in the cold blooded killers deck for that match and recreated it, but still couldn’t select it for the match in spite of having completed the previous ones.
5 votes -
unable to comple color challenge after deleting the color challenge decks
there should be an option to either restore the stock color challenge decks or to reset the color challenge
34 votes -
Ban Golos in Historic Brawl
With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.17 votes -
Missing rewards for mastery pass
- I did not receive any mythic wildcards from level 1-60 on the mastery pass.
4 votes -
Mastery XP Card Rewards Not Being Received
After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!
19 votes -
ICR not duplicate protected - received 5th copy
I recieved a 5th copy of Goldspan Dragon as an ICR instead of gems. I already had 4 copies...
26 votes
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