MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1626 results found
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Missing cards
I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the…25 votes -
Missing Cards
I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…
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33 votes -
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No vault progress
I cant find my vault progress even when searching for it in the log. I remember opening it once a long time ago maybe when i was beta testing but I forgot about it since then and have never opened another one...
14 votes -
Card missing from collection
Give us the steps to reproduce the bug:
Open packs.
Notice the cards that you get.
They don't appear in my collection.
I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.Could you please give my account some wild cards to account for the missing card(s)?
I will NOT continue to pay money for virtual cards that disappear.Note which platform you’re using:
Android.…13 votes -
Missing decks and missing cards collection
While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.
Hope to get a feedback from you guys
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43 votes -
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Deck building count
My deck is showing that I am running 4 Saw it Coming but only registers 2 of them. Even if I take two of them out it still registers that there are two remaining, and my count will be at 58/60; Although I am unable to take out the remaining Saw it Comings.
3 votes -
snow lands
Basic or dual Snow Lands (all common) are illegal in Pauper or Artisan decks.
11 votes -
8 votes
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missing cards in deck
I'm playing with Keep the Peace deck. I was going to rebuild it and noticed that it shows I have tactical advantage in the deck. When I add the rest of the tactical advantage cards, it only shows 3 in the deck. I have 4 total. When I complete the deck, it shows I have 59/60 cards. I've uninstalled and reinstalled the game with no luck.
8 votes -
Product Suggestion
Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.
19 votes -
Wildcards
I didnt recive the wildcards that you recive from the mastery.
7 votes -
No gems were given for opening duplicate rares
I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.
9 votes -
deck quest not showing up
Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.
16 votes -
Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
21 votes -
Non Standard Tutorial Cards In Standard Ranked
I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…
19 votes -
Deckbuilding: Can't select basic land as default like favorite sleeve
The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…
86 votes -
Cannot create new decks
Selecting the + button to build a new deck does nothing. Changing any deck type (standard, historic, etc) has no effect on this. I can modify existing decks (Edit Deck) but I cannot create anything new.
40 votes -
Missing cards in starter deck
Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.
The deck is completely empty, appart from the basic lands.
I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.
86 votes -
Decks disappeared, can't import or build new decks
After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.
Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.
Please help! I can't play any constructed or…
39 votes -
Packs not visible during draft
During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.
16 votes
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