MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2003 results found
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When I am building a deck I try to add a card with an alternative art like the full art I earned in the mastery pass but then it changes the
When I am building a deck I try to add a card with an alternative art like the full art I earned in the mastery pass but then it changes the card building to trying to buy alternative arts and won’t let me add any more cards into my library. It doesn’t change when I turn the alternative card art button on and off
1 vote -
missing wildcards
I did not receive wildcards I opened in packages and neither the wildcards from the wheel
1 vote -
Nadu
Keep experiencing a bug where I win the game before the first mulligan - only happens with my Nadu Brawl deck. Anyone else experiencing this bug? Only thought would be to remove Nadu from all brawl formats
1 vote -
Old issue
One of the strongest decks of all time was counter spell/kill with blue/white. Swords to Plowshares and counter spells, mana drain, wrath of god etc. I am still trying to adjust to plainswalkers in game play so I am flawed. but, already see blue/white counter/kill with blue bounce and counter with white kill cards and just plainswalkers as the slow kill, is a super power. with or without Stasis and Authority of the Consoles/Kismet tapping creatures when they come into play is besides the point. White is total destruction... mass creature kill on the third turn with doomscar is way…
1 vote -
Bug
I recently purchased the Golgari deck protector, but even after selecting it, it's not applied online. I can still see the previous one and can't use any other deck protector. I use android phone.
1 vote -
BlackBlade Reforged Reward Glitch/Bug
After having 2 Consecutive wins in the pre-made decks battle mode on Android [S23 Plus] (& having quite the fun with the Faerie Pranks deck), the game told me I had a card as a reward, and it was BlackBlade Reforged, a Legendary Artifact that takes 2 mana to cast, which I immediately claimed. After 2 more battles, I went to my decks to add that card to one of my decks, only to find that it wasn't anywhere in my collection, but I could find it within the MTG Collection. Weirdly enough I was also having issues with the…
1 vote -
Bug exchanging a Wildcard.
I have exchanged a wildcard, tiniybones, a epic card, but I can't use it in my deck.
It shows that I have 2 tinybones used, but in my deck ther are only one! and if I ad another tinybones to have 2 it figures that i used 3 tinybones.
1 vote -
quick draft outlaws of thunder junction error
I did the draft and it didnt give me 40 cards in my deck? i finished with 52 then the game did something now i only have 39 and cant finish my draft i just spent money on
1 vote -
1 vote
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Deck builder energy cards
In iOS mobile, when you use o:"{oe}" to search for energy cards, not all the energy cards on your collection appear. Happened to me with Cyclops Superconductor, but I suspect this can be a more widespread issue.
1 vote -
Black Lotus companion and card sleeve not working
My Black Lotus companion and card sleeve is out of action.
Basically, what this means is the companion is null (not there).
And also the card sleeve is null - it is displaying a completely black graphic.
Can you please rectify and advise.1 vote -
Cardsytle Masterpiece Ornithopter doesnt work
Ive bought it
Ive put that card in my deck
I favourited the cardstyle
Ive had others test it as wellIT JUST DOESNT WORK.
then you guys finally answered after weeks, and you just sent me to an almost 2 year old thread that already mentioned the problem.
DO YOUR JOB ALREADY AND FIX IT OR GIVE US OUR MONEY BACK!!!
1 vote -
duplicate
Opened Gems in Packs Even Though I Don't Own All the Rares
1 vote -
We discovered the biggest bug in Wizards of the Coast
This guy is the biggest bug, and if we don't eliminate this guy, peace will never come to the world. Please fix the bug soon!
1 vote -
Card (or set) reporting that it is rotating out this fall but it isn't
I just crafted a copy of silver scrutiny and I got the warning that cards from this set will be rotating out in the fall.
Dominaria United is not rotating out this fall but in fall of 2025.
1 vote -
1 vote
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Allow card styles in draft decks
Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
WOTC, can you please allow us to use card styles in draft decks?1 vote -
Vorinclex, Monstrous Raider
I can not create a deck with Vorinclex, Monstrous Raider in it. I can see it in my collection but I can not see it in deck building. I am playing on my iPad
1 vote -
Can't Use Purchased Styles for Cards That I Own
I purchased Two Card Styles. For Cards that I own. Duress [Japanese} Which, as a Common, I Own MULTIPLE Copies of the base card. Omniscience [Anime], Which I own 4 Copies of the Base Card. I cannot Apply them. Customer Service was NOT HELPFUL. I have Screens Showing that I own the Base Card, And the Styles. But Cannot Apply Them. Does Anyone Know Wha's Going On Here??? I'm Afraid to Purchase Anything on Arena... [Just to cover the basics, I've played Arena for a few years, and haven't had any issues with any other card Styles. Just those two.]…
1 vote -
Bought a card style, can't use it.
It shows up in my collection as owned. It's no longer in the shop. But the game tells me I don't have the card in my collection. I own Duress, I own the card style, what part of it don't I own? The 850 gold it cost me for literally nothing. What, do I need to pay real money to actually use the style I bought?
1 vote
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