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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2003 results found

  1. Deck Validation Failed

    When I try to build my deck for a Throne of Eldraine premiere draft, Arena throws an error.

    1 vote

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  2. Wildcard Purchase Hangs Forever

    When I try to purchase rare wildcards I get a spinning wheel with the message "Waiting for the Server..." which continues forever and I have to restart the program. After restarting the program, the issue persists.

    1 vote

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  3. Cannot equip Card Styles for Phyrexian Obliterator - It is treated as an uncraftable card instead.

    If you pay for a Phyrexian Obliterator Card Style, you wont be able to equip it.
    Android and PC.

    How to reproduce :
    Obtain or Craft a copy of Phyrexian Obliterator
    Buy a Card style

    Expected Result : like any other cardstyle, you can equip it or click on the "heart" to have it by default
    Actual Result : The card style is considered a card that you cannot craft and not an art style, so you cannot use what you paid for.

    1 vote

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  4. Unable to redeem a wild card

    I am unable to redeem my last Mythic wild card. This is especially frustrating because I was exactly 4 short of my deck so I bought the bundle of 4 wild cards and now I am still unable to complete my deck. Any help would be appreciated, screen shots and log attached.

    1 vote

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  5. Missing lands

    Lands are missing after recent update, I have many sets that were purchased and able to be used those art styles are now gone.

    1 vote

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  6. MTG Arena Crash

    While I was openning a pack on MTG Arena, the app crashed right after I was going to check the cards.

    I think I´ve lost the cards in this process.

    Could you guys check it out, please?

    Thanks.

    1 vote

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  7. Product Suggestion

    I like everybody that play Arena want a way to trade cards.
    I think trading with other players migth be bad since new players might get scamed.

    I think you should trade with Arena. One way is using card value but that might be hard Unless some AI do it.

    Or you could use nummers of cards. Like 3 common for 1, 5 uncommon for 1 and 10-15 rare for 1.

    I also want ppl that write here to get some offical feedback. Would take 1 person 20 mins a day to just replay with "we will not do that,…

    1 vote

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  8. Invalid signet colors are allowed in brawl decks

    Selesyna (UW) and Dimir (UB) signet can be put in a deck with a UG commander. But the color identity rule makes cards with mana symbols that aren’t in the commander’s color identity illegal.

    Note the signets in the background of the commander screenshot.

    1 vote

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  9. Greyed-Out Breaking News cards

    Cards in the Breaking News frame, as seen in the OTP bonus sheet for Outlaws of Thunder Junction, are 'greyed out' in the deckbuilder if stacked atop another unowned card, regardless of whether or not the card itself is owned.

    1 vote

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  10. Esper Sentinel card not in deck building or collection

    The Esper Sentinel card does not show up when I try to search for it in deck building or in collection. Please fix! It's such a good card and I can't add it to any decks.

    1 vote

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  11. Game softlocks when using my deck.

    OK, You have Mondrak, Vesuvan Duplimacy, and Nurturing Presence. If you copy Mondrak once, you get 8 spirit tokens from the two new Mondraks. If you copy a Mondrak again with Nurturing Presence, the game can't handle the fact we're making tokens, so it soft locks, so I have to restart the game, but when I do that the match ends with a draw which, lets be real here, is a loss at the end of the day.

    Please fix this token bug.

    1 vote

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  12. Alternative art for popular lands needs specific printing to use after bought.

    To summarize i own four copies of the original fast lands, i bought an alternative art for the card but am unable to use it because i don't have a totally different copy of the reprinted version (with different art to what i bought) below is my ticket submission last resonded to on the 4th 15 days ago.

    MTG money first policies are well known but things like this should be totally unacceptable by the player base, they frankly don't care but this is ridiculous. I'm still waiting for their official justification but after 2weeks its unlikely all i ask…

    1 vote

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  13. Make set name filter typable

    Please allow us to start typing set names into the filter page (deckbuilder/collection view) to shorten the list and more quickly select them in the now very very long list of set names!

    1 vote

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  14. "Sleight of Mind"

    Old card... "Sleight of Mind" was very versatile .. or update it with change "creature type word" also.... protection from Dragons, or humans, or any creature type.... changed to a different one. Not just a color word. Very good old card. good for offense and defense... the only thing it can't do is change a protection from "blue"... cause it's a blue spell.

    1 vote

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  15. Removal of MOM Mastery Pass Rares

    The WUBRG MOM Mastery Pass rares for my collection are missing. After the MOM season finished (and I had fully completed the Mastery Pass) I had a full set of rares (Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink and Surrak and Goreclaw). Now, I only have 1 copy of Essence of Orthodoxy, Terror of Towashi and Surrak and Goreclaw and 0 copies of Orthion, Hero of Lavabrink and Interdisciplinary Mascot. Please reinstate these. Thank you.

    1 vote

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  16. Not Receiving Mastery Rewards

    I never received my mastery rewards at levels 32 (Gonti, Canny Acquisitor) and 52 (Olivia, Opulent Outlaw). It says I have completed the level but they are not present in my collection. How do I go about getting this fixed?

    1 vote

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  17. bug

    not sure the best way to desribe it but the picture should be perfect to show that the bar above the cards you select for the deck you build has covered up the craft button. when i put the mouse over the bar like when you change the name it goes back to normal but if i leave it over where the craft button is then it is a constant slide in and out till i move the mouse away. Bonus : the drop files will not let me drop the images for some reason. p.s there is a giant…

    1 vote

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  18. 一度デッキが消えた

    デッキ
    タブを開いたら一度0になっていて、
    再度見たら
    問題なく表示された
    というような現象が起きた。

    1 vote

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  19. 1 vote

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  20. Add an "undo" button for crafting

    I've accidentally crafted cards twice now. I go to make one copy of a card, craft it, and then without thinking hit the only button on the screen and accidentally make a second copy. It's really frustrating. I'm not looking for a refund button, just an undo. Hearthstone has it.

    1 vote

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