MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1619 results found
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Stops responding constantly when trying to create a new deck
Whenever I search for a card or finish a deck it will stop responding and sometimes even crash.
1 vote -
Missing Cards / I just only can get Cards with Boosters the Ones are missing
I I think I can only unlock cards in the library through boosters. Nixilis would have to be free by code. Argoth about the Master tree. Onis as a reward for MIdweek Magic. and many more. I'm pretty angry because I've already invested money, my desire is completely gone when I can only unlock cards with boosters.
1 vote -
Mobile deck building bug
Android Mobile deck building won't save decks. App waits for the server and a time-out error occurs. Multiple attempts will lead to loss of server connection and app needs to reconnect. The deck cannot be saved or created.
1 vote -
MY cards are gone. This is the second or third time over the last few years. Can you help?
MY cards are gone. This is the second or third time over the last few years this has happend. Can you help?
Mike
1 vote -
Card Style Blocking Text
The alt arts for tovolar, brutal cathat ect dont show you any text or anything. Basically my opp got to play cards that I was not able to see the text of because of a card style.
1 vote -
Severe lag in deckbuilder since Brothers’ War
I’m getting a lot of lag in the deckbuilder, bad enough that it’s nearly impossible to build or edit decks. I’ve managed ok with draft decks since there’s a very small pool of cards that I’m working with, but can’t do anything else. When I swipe to scroll through cards it sometimes won’t move at all for several seconds or it will move 2 or 3 cards over and stick. When tapping and holding on a card, the detailed view takes a while to pop up. It often registers just a tap when I’m trying to swipe or hold, resulting…
1 vote -
Graveyard Trespasser Deck Builder
When editing my deck, Graveyard Trespasser doesn't have text in the description box.
1 vote -
graveyard trespasser alternate artwork visual bug
the car has no text on his comic esque alternate artwork
1 vote -
trying to add cards
i just bought a pack of brothers in the store and when i went to add them to my deck it was not there. example "pristine talisman"
1 vote -
I bought the 10th pack as a mythic rare, but I didn't get the gold pack that I get for buying 10 packs!
I bought the 10th pack as a mythic rare, but I didn't get the gold pack that I get for buying 10 packs!
1 vote -
iOS - 2 Decks with identical 24+ character names causes client to be stuck in error loop
Tested on iOS.
Steps to recreate the error:
1. Create a deck with a name >24 characters
2. Error displays the name is too long and shortens the name down to the maximum number of characters
3. Repeat the same name for a second deck
4. Error displays that the name is too long and shortens it to the maximum number of characters
5. Error displays saying deck name is already in use
6. Select ok
7. Error displays saying deck name is already in use again
8. User is unable to leave the screen or fix the errorNote:…
1 vote -
Deck tab crashing game
trying to open the deck tab to import or to make a new deck is crashing the game ,closing and sends you to windows
at this point is imposible to play the game as this happened on the new set release of brothers war
and i cannot play any new deck1 vote -
2nd time that i buy a pack and i can't find it later in my collection
My MTGA ID is "Ariel RS#91643" and this is the 2nd time i buy cards or packs in the store and they disappear from my entire game, the first one was with an Ugin dragon a time ago: i buy one but he never showed up in my collection, and now i buy the pack of the 4 planeswalkers includind Mishra, and all of them disappear from my game, it even gave me the buy screen and the one with the acquired cards with them on it but they doesn't shows up in my collection. I was even thinking about…
1 vote -
Missing cards from Brother's War packs.
After the Brothers War update, I got 2 packs that I opened. One had Well of Dreams as the main card, the other had Phyrexian Processor. I was stoked to start playing with Well of Dreams, then went to look for it in my collection and poof, both are gone. I'm scared to buy another pack! Help!
1 vote -
1 vote
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Deck builder showing wrong graphics on MacOS client as of Brothers' War release
Deck builder shows incorrect graphics. See below.
1 vote -
Error/incorrect card in booster pack
I received a Brothers War booster pack as part of my Mastery progress. I opened the pack and one of the uncommons was an Ornithopter. As far as I can tell based on release info, the Ornithopter is not part of the Brothers War set and is not Standard legal. I'm playing on iOS/Iphone.
1 vote -
BRO mastery pass no extra levels
In the past, when I pre-ordered the bundles, and I got the mastery pass, it would award 10 levels right away. This time for Brothers War, I didn't get those levels. Did they change that portion of the mastery pass?
1 vote -
Save manually sorted stacks in deck builder
When editing a deck (on Android), you can change the layout to see all your cards sorted into stacks by their mana cost. You have the ability to manually drag cards around into other stacks or to create new stacks. However, if you click Done and leave the deck editor, these stack sort changes are lost. When you reopen your deck, the cards are all sorted by mana cost again. It would be great to preserve these changes, and offer a button to reset back to default stacks if you want.
1 vote -
Cannot update decks without triggering a disconnection after Brother's war update
Whenever I try to update an existing deck with new cards (which I can craft, and I could open packs) including the midweek magic sealed deck, after today's update, I lose connection and must both log out and close the mobile app completely before reopening or I cannot connect to the game. The status page says "no incidents reported" I cannot possibly believe that to be the case.
1 vote
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