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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1791 results found

  1. This phyrexia sat is awful

    Ban the entire set from standard. There is nothing of any value in it and is driving me away from the game entirely.

    Fire the people who approved of the cards and keep them from developing more pathetic sets in the future.

    1 vote

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  2. Sheoldred in ONE draft

    Wrong sheoldred in draft - you've seen this by now so I don't think I need to get into details. Would appreciate a reimbursement for running into this unbeatable creature in my ONE draft :(

    4 votes

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  3. Zopandrel card style was not awarded

    Zopandrel card style was not awarded after winning 5/5 in the Festival: The Hunter Maze 2/16/2023. I claimed the style, went into my collection to add it to my deck (I have the card itself, I used it to get 5/5 wins). The style does not show as an option in my collection.

    1 vote

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  4. Phyrexian Obliterator CARD STYLE deal is not working...

    I purchased the daily deal for the card style upgrade in the store. The card style does not show up for me. The system will allow me to pay 6000 gold and get it again, but I already paid for it through the daily deals price.

    Can I please get it? Or can someone lead me to a resolution?

    Thanks.

    2 votes

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  5. Ui softlock

    Ui seems to softlock itself when you try to change a deck name if you already have existing deck with the same name

    1 vote

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  6. Sacrifice timeout

    I've been playing a super fun deck, finally having myself a good time playing Magic Arena, and then, out of the blue, the deck starts to lose by timeouting. It's a black deck, that goes infinit with 'Putrid Goblin' - 'Thran Vigil' - 'Altar of Dementia'. But now... I can't win anymore. Because players won't scoop, when i'm 100% certain of a victory. And... the Magic Arena gives me a timeout. Why? Don't know. I keep doing the sacrificing and resolving effects 100% correctly, but it doesn't matter. It timesouts. Why does it keep happening? Don't know. Is Magic Arena…

    1 vote

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  7. Drafting Sword of Forge and Frontier not in Draft Deck or Sideboard, but is in collection

    1) I drafted Sword of Forge and Frontier but it isn't showing up in my draft deck, draft sideboard, or the pool of cards leftover. I tried scrolling through the cards in each list, and manipulating the search/filter functions, but it still doesn't show up.

    2) PC

    3) no sword of forge and frontier in my draft deck, sideboard, or draft collection. It does show up in my regular collection as a result from drafting it.

    4) i'm supposed to be able to use the sword of forge and frontier that I drafted to help me win prizes in this…

    1 vote

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  8. crash changing pet

    whilst in my deck i go to customise the pet/avatar/sleeve, i am able to enter the menu for avatar or sleeve but when i select pet the game crashes every time instantly the second i click it

    7 votes

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  9. Deck deleted

    Deck removed after backing out of edit menu.

    2 votes

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  10. Jumpstart: Historic Horizonsを選択しても、多色カードの一部しか表示されない

    Jumpstart: Historic Horizonsを選択すると、多色カードが青と緑双方を持つのカード以外は表示されない。

    例えば【縄張り持ちのカヴー】【収穫の手、サイシス】など

    1 vote

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  11. Alchemy Horizons cards are treated as "rebalanced" and therefore can be used in formats where Alchemy cards are not legal.

    Many Alchemy Horizons cards are treated as "rebalanced" and therefore can be used in formats where Alchemy cards are not legal.
    Even when an event's format is marked as "standard" you can put Alchemy Horizons: Baldur's Gate cards in decks and the client will let you play them, even when all Alchemy sets are marked as illegal during deck building.

    2 votes

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  12. Tried to add card to a deck and it wouldn’t add

    I am on an IOS devise and I tried to add ajani’s pridemate to my historic deck and I don’t own it already .l, but when I try and add it , nothing happens . It doesn’t add , it doesn’t say I need to craft the card , or that I don’t have the correct wildcard to craft it . It just stays grayed out and won’t add.

    1 vote

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  13. Anime Compleated Planeswalkers Not in Inventory

    I had supposedly won all 4 (or was it 5?) Compleated Planeswalkers with the black and white anime art treatment during a recent Arena Event, but they never were put into my inventory, and I can't find them anywhere.

    0 votes

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  14. Master of waves

    Please add master of waves to the card list, it has been a staple card in many of my decks since its release

    1 vote

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  15. Mtga bug stats

    The stats and name of cards in mtga PC version do not show at any time, which makes impossible to play as you can no see damage, names or any stats. Neither I see the value of the mission rewards.

    1 vote

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  16. mythic card reward

    My mythic card reward was an uncommon. is this normal?

    3 votes

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  17. Croaking Counterpart

    Croaking Counterpart will not show in my collection during deckbuilding!

    1 vote

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  18. Deck Disappears After Confirming.

    In the Premier Draft "Phyrexia: Perfect Unity"

    As the title suggests, if you confirm the deck after picking, an error will occur and you will encounter a bug where the deck disappears.

    1 vote

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  19. wastes invalid in historic brawl

    Historic brawl decks with wastes in them are being declared invalid. This must be a bug as the waste is not clearly marked as the invalid card in the deckbuilder, but removing the waste makes the deck valid again. Tested with multiple decks: brawl decks with colored commanders are declared invalid when a wastes is added. This contradicts the official commander ruling on wastes.

    13 votes

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  20. "CHECK YOUR INBOX FOR 3 PACKS"

    One the website it says "CHECK YOUR INBOX FOR 3 PACKS".

    However, I've been checking my inbox over the past week, and I still havent received any packs. Where TF are they?

    1 vote

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MTG Arena Bugs & Product Suggestions

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