MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1389 results found
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Color challenge Network error cannot
Color Challenge: Network Error
With the rotation of what is standard, I went to update my decks for basic play and I can only use the basic starter decks. I used to be able to update these decks and all I receive is this network error saying unable to update.
I cannot play other players with basic starter decks, unless I just feel like getting destroyed every day all day. Brawl decks I can edit just fine. Standard 60-card deck play through color challenge though does not let me do anything.
6 votes -
Cards in Premier Draft Dominaria United with no names, types, or power/toughness
All card names, types, and power/toughness were missing when I did a premier draft of Dominaria United... Do I get my gems back for this? They still aren't visible when I go to create my deck...
8 votes -
Band paradox engine
Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun
14 votes -
Explorer deck building selection
When deck building an explorer deck, all sets not legal in standard are greyed out, even the explorer anthology. That means I can not look through a specific set to find cards I may want in my deck.
11 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
33 votes -
Card not in collection
I have two Cosmos elixers in my collection. When i try to build a alchemy deck it says the deck is invalid becase it contains cards not in my collection. There is no option to "craft" the missing card. When i remove one of the cosmos elixers, it does not give me the error.
9 votes -
Cards not found in collection
Hi, I spent several wildcards to build a deck to play the Baldurs Gate Constructed event, the cards are showing up as having 2 available of each, Earthquake dragon and Monster Manual, however when I try to build the deck I get an error message that the cards are not in my collection. I also spent wildcards for Miirym and Korlessa, but those cards seem to work fine? Hoping I can get my wildcards back, or the cards added to my collection. Thanks!
14 votes -
Invalid Deck - Card not in collection error
I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.
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Opportunists - The Meathook Massacre 4.jpg 521 KB -
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New Deck With The Meathook Massacre 2.jpg 139 KB -
New Deck With The Meathook Massacre 1.jpg 338 KB
22 votes -
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Deck Contains Cards Not in Your Collection - BUG
Getting error "Deck contains cards not in your collection."
This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.
47 votes -
Missing card in collection
I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.
It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.
26 votes -
Rebalanced & Regular Card Counts Combined
After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.
For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.
Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…
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236 votes -
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14 votes
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Purachse from daily deals not added to collection
I purchased Garruk, Wrath of the Wilds from daily deals. Its not in my collection and gold is gone. Thank you very much.
10 votes -
Rare, Mythic cards missing from collection after opening packs
New rare and mythic cards received when opening new packs do not show up in my collection! I understand that when you get the 1st copy of a card, there is a "1st " icon highlighted yellow above the card. In multiple instances, I will receive a rare card in a pack that DOES NOT have this "1st card" icon. (meaning I should now have more than one copy, right?) However, when I go to my Collection after opening packs - There is ONLY ONE copy of the card in my collection. This just happened to me when opening a…
5 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
8 votes -
Mythic card reward not received
I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.
17 votes -
Didn't receive mythic mastery level 64 reward
Didn't receive mythic mastery level 64 reward. Checked collection after and nothing was there as receiving the reward.
13 votes -
Kamigawa full art lands show wrong image
Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.
Platform Android.
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IMG_20220605_120846.jpg 1327 KB -
landpicture.png 1673 KB -
UkiyoLands03.jpg 797 KB -
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231 votes -
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missing card in draft
Quick Draft. Drafted for SNC
Drafted 42 cards (as per normal),
Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.
47 votes -
Wrong pet showing
If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.
13 votes
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