MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1783 results found
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Karn, Living Legacy Historic Brawl Issue
I'm trying to build a colorless historic brawl deck with Karn, Living Legacy. I'm trying to use an even amount of basic lands for the sole purpose of the domain mechanic on Jodah's Codex. The only lands the game will accept are basic Plains. None of the other basic lands or basic snow lands work. I'm getting an error that they don't match the color identity of the commander. I was under the impression that basic lands had no color identity and for a colorless deck, I could use whatever ones I wanted.
1 vote -
Prototype/unearth color identity not detected by deckbuilder
The deckbuilder is not detecting the color identity of cards with Prototype or Unearth. If you add these cards to a deck it defaults to adding Plains to the deck. Image attached of the affected cards.
2 votes -
Retro Artifacts not copy protected
Twice I have received gems while opening a pack from Retro Artifacts when I am not even close to completing the set. Attached are images of the gems received and of my collection.
2 votes -
Second Copy in Historic Brawl
I played an opponent in brawl who had two copies of day of judgment in their deck, different set symbols same art, name, and effect
1 vote -
Add Precon decks
Please release previous decks on MTG Arena. I really want to use the decks I own in real life, but I can’t even craft the commanders in the app. I find it really odd that more recent releases are available in the app while last year’s Precon Commander decks are not. Why is that? It would really improve my enjoyment of the app, along with others.
1 vote -
Not getting at least two Brothers War cards from golden packs
I opened a few golden packs and noticed that I did not get at least two cards from the Brothers War set. I did not complete the set, so I don't have all the rares or all the mythics.
3 votes -
When I am in deck building the cards shown on the right lose their artwork.
When I am in deck building the cards shown on the right lose their artwork.
1 vote -
If you accidentaly name a deck that does has the same name as another deck you made you cant get out of it
If you name a deck that has the same name as another deck you cant get out of the warning that says the problem
1 vote -
unable to see thopter pet
after BRO release my thopter pet left on Mac/ipad/iphone
I don't see Thopter pet among pets. I believe it left after bro release.1 vote -
while opening my draft packs, i got gems for a mythic card retro artifact while they should be duplicate protected.
as title suggested, i was opening my qd boosters and opened a 5th duplicate of presumably mox amber (only retro artefact i drafted 4 already) that's why i got 20 gems. This is ********, since opening packs should always give yu duplicate protection, otherwise what was the point of drafting all those unplayable limited mox ambers? the purpose was to not open them in any boosters ffs. Idk, should i open a ticket about this? help a poor soul out please.
First image is the oneped bro pack, second is the evidence that i don't own 4 of al the…
3 votes -
Precursor Golem no existe
Me tocó la carta llamada Precursor Golem pero al buscarla en la biblioteca no aparece, tampoco aparece para crearla.
Es como si no existiera.1 vote -
Cloud Key from packs and quick draft not going to my library
For some reason, the Cloud Key artifact is not showing up in my library. I just drew one from a pack and went to check my library to make a deck with it. I was unable to search for it and thought that was odd since I bought many brother's war and already had several, including this last one. A few days ago, I also picked one for use in my quick draft deck. However, they are all missing and I can't find them at all. Please help, anyone also experiencing this?
1 vote -
Vintage boarder swiftfoot boots not showing up in explorer
Vintage boarder swiftfoot boots not showing up in explorer
Also when trying to report a bug I get take to this suggestions page every time1 vote -
(new) Ivory Tower not appearing in collection
Ivory Tower card is not appearing in my collection. Twice in last week-- once opening deck of cards and once in Quick Draft. Neither artifact card is in my collection.
2 votes -
Golden packs do not have two cards from latest set
When golden packs were introduced (https://magic.wizards.com/en/news/mtg-arena/introducing-mtg-arena-golden-packs) it was said that at least two of the cards would be from the current standard set. This does not appear to be the case as I have received at least two golden packs each with only one BRO card in them.
Not that I'm complaining about a pack with three Mythics, but I thought I'd raise the bug either way...
6 votes -
opponent played "demonic tutor" in historic brawl
my opponent in historic brawl cast a banned card. I acquired the same "demonic tutor" card and added it to my deck, and this confirmed my belief that it would invalidate my deck. not cool
5 votes -
Where is my cards
Where is my cards? I buying many cards and using Mastery XP but I don't receive the cards. Fix the issue please. Long time the same problem. I wasting my time and money 😡
1 vote -
cards opened from packs not available in collection!!!
I posted that cards from a draft were not available a few days ago. Today, cards from opened packs were not available! Can someone please check on this!
4 votes -
Deckbuilder uncolored filter issue
some of the new artifact creatures do not show up under the deck builder uncolored filter unless a color filter is also selected.
Example:
Bladecoil Serpent requires 6 uncolored and X to cast . It has an ETB effect based on amount of black, blue and red mana spent to cast. It does not however require any colored mana to cast so I would not expect it to be excluded when only the uncolored filter is selected.
This appears to be the same for any of the new artifact creatures that have colored ETB or unearth effects from BRO3 votes -
cards from draft not available
Several cards I used in my last draft deck are not now available in my collection. And no, it was not a "phantom" -- it was the current Brother's War draft
2 votes
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