MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1783 results found
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carte
Bonjour,
Je me souviens avoir reçu le Commandement de Gix comme récompense lors du midweek event d'il y a deux ou trois semaine et je ne la vois pas dans ma collection.
Pourriez-vous remédier à cela en la restituant dans ma collection ?
Par avance, merci.1 vote -
wasteland
i dont know what happens but i have just got the waste land card in mtg mail and every time i try to put it in my deck system 32 windows start to show up on my computer .
1 vote -
Brother's War Alchemy packs
In the 6 free packs, Every rare I got 4 Fallaji Antiquarian's in a row (with a wild card mixed in) before on the 6th pack, with my limit reached, it gave me a different rare. While mathematically possible, this seems extremely unlikely and may be an RNG bug with your pack generation on this set.
1 vote -
nothing in inbox
The release notes said
"To celebrate the release, players will be able to claim six Alchemy: The Brothers' War packs from their player inbox (yes, this is new—more details below), with no code redemption or event participation required!"
There is nothing in my inbox
1 vote -
Jump in: cards missing from collection after event
The card Kardum, Patron of Flames is missing from the collection after having picked the Speedy deck with which I played. It simply appears as if I never picked it. This has happened before with other cards that show up on booster openings but then don't show up in the collection.
2 votes -
Some writings are invisible
Some writings are invisible. For example, "coven" on cards or my typing in the search bar.
I am on windows 11.
2 votes -
20 gems instead of a rare
It's the second time (not in a row) that I riceived 20 gems instead of a rare from Retro Artifacts.
2 votes -
Helm of the host
Helm of the host had reprints in brothers war and Kamigawa so it should be legal in standard because of these reprints and right now it’s only legal in historic
2 votes -
ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...42 votes -
deck builder
I've encountered frequent clitches in deck builder while switching Deck Layout -view from the upper right corner of the screen. Especially in the vertical view the list has glitches all over.
6 votes -
no rare in booster
Hello,
I got a booster from mastery today. But there were no rares in the booster, only two uncommons and one Mystic Rare. I have attached a screenshot.
1 vote -
getting gemreward before cocmplete collection
I do not have a complete collection of Retro artifact when opening packs I get the 40/20 gem reward instead of new cards added to my collection.
I think the same has happened for Brothers War mythics. But that was on my phone and clicked on through before getting the screenshot.
2 votes -
Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it
Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it
1 vote -
プレイできる環境下に無いゲーム
手札の偏りが多々あり、ゲームとして成り立っていない。
禁止カードになるべきカードが放置されている業況にもあると思う。開発陣は早急に対応するか、辞退するしか、
このゲームは良くならないと思う。
せっかくの良いコンテンツが悪くなる一方でとても勿体ない。5 votes -
Opened a Mythic BRO booster but got NO mythic card
I bought a set of 10 BRO mythic boosters with gold (13,000 total). When I opened my 9th booster, I received NO mythic rare, and instead it was a RARE wildcard. I have attached a screenshot below and it shows the cards I received in that pack. Since this was the 9th booster, I had 1 left unopened at that time and it is shown below these cards -- it shows a BRO booster with dark orange corners (and the number "1") indicating that indeed I was opening mythic boosters.
2 votes -
Duplicate Protection suddenly not working in BRO
This began happening the first weekend in December. When opening BRO packs, I am receiving rare cards in packs that I already own 4 copies of. I am not receiving gems, and I do not have the complete BRO Rare set. I don’t think I have access to any logs that would help troubleshoot this unfortunately.
2 votes -
Reprinted card recieved in BRO pack incorrectly not allowed in Standard decks
I just opened a BRO pack and got a card called Ichor Wellspring. It was a reprint, but despite being reprinted, it's not allowed in Standard decks, only in Historic.
This must have been an oversight, because reprints are allowed in Standard.1 vote -
Add Alchemy sets and anthology/retro/archives/etc to the Set Collection page
I love the set collection page. Now pump it up with the other sets so we can track things from there. We could even click on the set to open the collection page with appropriate filters to show missing cards. That would be great!
2 votes -
Country Flag Sleeves Greyed Out
I have had the country flag sleeves since they came out. I have recently noticed when playing an older deck in the game, my UK sleeve looked greyed out and when I checked my collection all the country sleeves are now greyed out and the Italian flag sleeve is completely blacked out.
1 vote -
Cards with old design (BRO set) doesn't add to collection
I got 2 boosters of Brother's War.
And I opened in them 2 rare and mythic cards with old design (Wurmcoil Engine, Pshychosis Crawler).
But this card doesn't add to my collection, so I can't use them to build a deck.
1 vote
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