MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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998 results found
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Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
33 votes -
Mastery Pass Mythic
Level 76 of the AFR Mastery Pass did not reward a Mythic card (did not receive any card).Android phone.Did not receive any reward for level 76 even though pass is purchased.Should have received a mythic card from AFR set.2021.8.0.950.884923 patch. Have seen others confirm similar results on reddit.
33 votes -
Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?33 votes -
sideboard
Deck builder and sideboard won't allow you to add cards to your deck
31 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
31 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
31 votes -
Fabrication Foundry Not Legal not in Draft Pool
I picked Fabrication Foundry for my deck, but after the draft, the game would not let me use it. I would not have spent a pick on it and might have drafted a different deck otherwise. Please refund one draft token.
30 votes -
Mythic pack opening
I just opened a Dominaria united Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard
30 votes -
Mastery Pass Mythic ICR Level 80
I did not receive the Mythic ICR at Level 80 or the Uncommon or better ICR at 80+
30 votes -
[Bug] Deck image doesn't change in Bloomburrow
- Start the game
- Chose "Decks" menu above
- Push "big PLUS" to create new deck
- Add one card to the deck
- Add another card to the deck
- Take second added card and drag it to deck image
Expecting result: Deck image changes to your second card image
Actual result: Deck image doesn't changeWindows 11, Steam
29 votes -
Import Deck Problem
When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.
29 votes -
Mythic pack, Rare Wildcard
I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'AndroidPaid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcardI expected a mythic cardScreenshot added
28 votes -
starter deck dual
I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.
27 votes -
Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
27 votes -
mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
27 votes -
ICR not duplicate protected - received 5th copy
I recieved a 5th copy of Goldspan Dragon as an ICR instead of gems. I already had 4 copies...
27 votes -
Foundations Decks have missing cards
I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon
26 votes -
Missing card in collection
I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.
It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.
26 votes -
Arena Cube - Triome Art Style Bug
Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.
Happened with both Savai and Zagoth.
25 votes -
sideboard
Sideboard-view on iOS is broken after latest update. You can see 7 cards and nothing after that. 🙄
It's annoying. Fix it. It's impossible to build BO3 decks because of it.25 votes
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