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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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810 results found

  1. Invalid sideboard

    Almost all of my decks are now invalid and unplayable because of an invalid sideboard error. No banned cards, or more than 15 cards in the sideboard. I can't even edit and save them because of the continuous sideboard error message.

    23 votes

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  2. Invalid Deck: Decks cannot have more than 15 cards in the sideboard. It says this when I have more than 7.

    Invalid Deck: Decks cannot have more than 15 cards in the sideboard. It says this when I have more than 7.

    23 votes

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  3. Hare apperant

    Brawl not accepting more than one copy for hare apparent.

    23 votes

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  4. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    23 votes

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  5. Invalid deck error

    After the newest update, my Standard deck is invalid due to a side board error. It says I can't have more than 15 side board cards but you can see in the image that it is 60/15.

    22 votes

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  6. Missing starter decks

    I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?

    22 votes

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  7. Gems when not all rares collected

    I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.

    This is not my screen shot, but it shows the same thing for the gem card.

    https://i.redd.it/p1l2lb06lkh81.png

    I want my rare/mythic please.

    22 votes

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  8. Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.

    Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
    Both cards are from the 2XM collection.
    There seems to be a problem with the Historic and Bror legal sets.
    Timeless has no problems.

    21 votes

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  9. "INVALID DECK: Deck Validation Failed."

    Crafted cards for a brawl deck, now when attempting to play the deck I receive the error listed above. I did craft wildcards to make this deck, so I would hate to think those cards are wasted now.
    I've attempted changing some of the cards around to make certain it wasn't related to a certain deck weight bug from a month back.

    21 votes

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  10. PC: Hare Apparent

    Since most recent update, decks in the brawl format no longer allow multiple copies of the care Hare Apparent

    20 votes

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  11. Hare Apparent bug

    —Bug happening on ios—
    Tried to make a Life Gain/Mill deck for Brawl using Hope Estheim as commander, and Hare Apparent as the main piece. I have 22 Hare Apparents in the deck list and when i save the deck it says “Invalid Deck: Too Many Copies of a Card.”

    20 votes

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  12. Cid rimeless

    Arena is telling me that my Cid deck is invalid because I have too many copies of Cid Timeless Artificer even though it was working just fine yesterday and Cid's card literally says there's no card number restriction on him

    19 votes

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  13. Prerelease packs missing

    The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.

    19 votes

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  14. Uncommon card rewards after 80lvl

    Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.

    19 votes

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  15. Alchemy cards in historic brawl

    1. I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
    2. Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
    3. expected result: i should be able to interact with these cards even though they arent legal in the format.
    4. -
    5. If you found…
    19 votes

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  16. Ban Golos in Historic Brawl

    With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
    When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
    As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.

    19 votes

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  17. wasted wild cards

    i used 3 mythic wild cards and a rare but it didn't craft the cards

    19 votes

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  18. hare apparent

    can't have more than one hare apparent in my brawl deck since the last update!

    18 votes

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  19. sideboard

    I have exactly 15 cards in my sideboard but the game says invalid deck, you can not have more than 15 cards in your sideboard

    18 votes

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  20. Brawl states I have too may copies of a card that states i can have any number of copies

    I have cid timeless artificer which states I can have as many copies in a deck as I want, but when I try to play it it gives an error that I have too many copies. If I remove them all and replace them with something like islands its fine, but if I add even one extra it gives me that error

    18 votes

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