MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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205 results found
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Stretched deck preview images
In the Decks window view, some of the deck preview images are stretched, and when I reassign the image to them, another deck's display gets stretched.
3 votes -
About Card Art Styles
When will the bug be fixed where the opponent's alternate card art is displayed, even though I have the "Hide Alternate Card Art Styles" setting enabled?
It is frustrating—and actually hinders gameplay—when cards I recognize by their specific artwork or name appear with different art or names instead.
I would really like you to stop forcing the display of alternate card styles.3 votes -
Ban combinations of cards that ddamage when healing and heal when causing damage
After going through a battle where I lost (and got ******) because an opponent used two cards that caused an infinite loop, I believe that such combinations should be banned. The cards in question were Bloodthirsty Conqueror and Starscape Cleric, played on two separate turns, plus a damage card to start the process. I ended up sitting there watching as my life points disappeared into the void, unable to do anything as the loss happened, despite having a significant life lead beforehand.
3 votes -
Imort deck function not working.
Unable to import decks from my clipboard. The game gives me an error it can't find specific cards like exotic orchard. I understand that it is highly sensitive to misspelling empty text like spaces or a stray tab.
3 votes -
Reality Fracture Set
I have reviewed mt collection and have all cards. Under my profile it shows me missing a Colorless Rare to complete the set and a reward.
2 votes -
Did not receive 4 reality fracture mythic card rewards from the mastery pass. Playing on IOS.
Did not receive 4 reality fracture mythic card rewards from the mastery pass. Playing on IOS.
2 votes -
Answer my ticket immediately
Answer my ticket immediately
2 votes -
Deserted Beach Card Style Bug
I purchased a card style bundle from the MTG Arena store that includes the "Deserted Beach" card style, but it is not showing up in the game.Could you please check the purchase status for me?
I believe I purchased the card style circled in red in the attached image; why is this not being reflected?
2 votes -
Place of Legends Achievement
I have used my Favorites on all of my local stores I am near I attend, which includes two stores that have the Legendary store title. Despite this, the achievement has not been unlocked on my account. I have attended an event at one this week which unlocked the 'Be Legendary 1' Achievement, yet still has not registered my Favoriting the store.
I am using a PC and have tried to un-Favorite, exit and restart the client, then tried re-Favoriting again to no avail, and would appreciate any insight or help if it's something I'm doing wrong that has caused…
3 votes -
2 votes
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Inventory
Hello I recently purchased for 10k gems the Foundation Deck: Jace, Multiverse Architect specifically to get her the card avacyn angel of horror. Although she is available in that deck she is not in my collection. I would either like you guys to correct this making her playable or refend my gems please
2 votes -
deck builder suddenly no longer allows addition of new cards when deck building
When building decks I find that sometimes the "+" icon on my cards will gray out when not at 4 qty, and this will happen even if there is no copies in the side board. Once this happens, I am also unable to drag from the collection into the deck anymore.
Exiting the deck building and re-entering it does not work, the only way to deal with this issue is to completely restart MTG:A. After the restart, it will work as expected.
Lately it's happening so much it's becoming obtrusive, probably because I'm using it more for an experimental deck.
…
2 votes -
Bug when opening booster
A short while ago, whenever I tried to open a booster pack, a black bar with just a "0" written on it would appear in the center of the screen; a disconnection message would then pop up, sending me back to the main menu. I decided to restart the game, and the booster pack was gone. I haven't been able to determine if the contents were added to my collection—or even what I actually opened. If the items were added, please let me know what was in the pack. Otherwise, I request a replacement booster pack.
2 votes -
Title: Native collection export (text/CSV) Please add a button in the Collection tab to export my full collection as text or CSV, in the sa
Title: Native collection export (text/CSV)
Please add a button in the Collection tab to export my full collection as text or CSV, in the same format as deck export (count, card name, set code, collector number).
Why:
- Deck export already exists, but there is no way to export what I own. Building decks outside Arena means guessing which cards I have.
- The only current options are third-party trackers that read log files, which require desktop and do not work on mobile at all. The main one-click export is behind a paid subscription.
- New players especially need this…2 votes -
Saving Decks - Bug
Once I finish editing a deck and go to hit done nothing happens. It makes a slight noise to indicate it has been pressed, but it doesn't leave the editing page. If I try pressing the home page, it brings up the “You have unsaved changes” menu, and when I try to press save and exit nothing happens, but when I press undo changes, it works.
2 votes -
pack
Rewarded new packs are not found after clicking Claim, there's no packs to open. This has happened since the latest update.
2 votes -
Wrong cards in Arena packs
I'm spending 10000 gold on March of the Machine: Aftermath and I've completed the rares, now it's generating REGULAR March of machine rares instead of Gems. Why is this happening, where was it ever advertised that this could happen, does this happen in physical booster packs? and I want all my gold back over time (100000g total) for selling me other products than what I bought and selling me on the benefits of completing a card set. I was never told regular March rare cards were auto generated and I feel decieved and scammed
2 votes -
Favorite Cards (Feature Request) - Useful for Filtering
Please allow us to mark our favorites cards to facilitate filtering/deck-building. I often reuse certain cards across decks, and sometimes I just want to review my favorite cards, not all cards that exist. My current solution has been to have an invalid deck with my favorite cards, but this doesn't make it easy to build new decks (my current solution doesn't leverage the other great combination of filtering tools that deck-building already has).
Even better, allow 3 sets of favorites so that I can have an "I always use these / high utility" separate from "these are extremely cool effects",…
2 votes -
2 votes
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2 votes
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