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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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998 results found

  1. Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.

    Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
    Both cards are from the 2XM collection.
    There seems to be a problem with the Historic and Bror legal sets.
    Timeless has no problems.

    20 votes

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  2. Unable to submit deck in Decatlon Sealed

    Unable to submit Decatlon Sealed Deck. Tried three times and just does not work.

    20 votes

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  3. missing mythic wildcards

    I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards

    20 votes

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  4. I can't see Side board cards on Decks page.

    I can't see Side board cards on Decks page.
    So I can't construct decks.
    When I picked a card from Sideboardtab, one after another other Sideboard card pop up.
    I want to buil deck soon.
    please.

    19 votes

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  5. Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard

    A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.

    19 votes

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  6. Uncommon card rewards after 80lvl

    Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.

    18 votes

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  7. 18 votes

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  8. Waiting for the Server for modify a deck

    When I select a specific deck to modify it, Arena is stuck on "Waiting for the Server". This does not happen with other decks.
    The list of the deck is attached.

    17 votes

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  9. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    17 votes

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  10. Sideboard not showing

    Sideboard isn't showing during construction. Can't really play constructed until this gets fixed.

    17 votes

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  11. Best-of-3 incomplete sideboard in deck overview

    Since the last update, the sideboard in the deck overview is not fully visible.

    17 votes

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  12. Non standard legal cards in golden packs

    I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards

    17 votes

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  13. Prerelease packs missing

    The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.

    17 votes

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  14. Direct Play Bo3 does not allow 15 sideboard cards

    If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.

    Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.

    17 votes

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  15. Mythic card reward not received

    I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.

    17 votes

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  16. Ban Golos in Historic Brawl

    With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
    When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
    As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.

    17 votes

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  17. FDN Starter Decks Incomplete

    The starter decks given to us on FDN's launch are missing names and even their respective Temples.

    I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.

    Please restore these decks for us. Thank you.

    16 votes

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  18. "Waiting for Server" when trying to open/edit decks.

    After patching I could no longer edit 2 mono black vampire decks (one explorer one historic) as it would go into "waiting for server". I needed to rebuild them from scratch for it to edit them again. I also imported a UB lurrus deck and get "waiting for server" when attempting to edit. Seems random but both decks have black in them.

    16 votes

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  19. Missing dual-color starter decks

    I am missing all of my dual color decks except red/white after the update 7/19/23.

    16 votes

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  20. No mythic card reward mastery pass

    I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?

    16 votes

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