MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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295 results found
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Advanced search
Also having a problem in deck builder where I can't press "okay" to leave the advanced search page (I'm on apple mobile) depending on what filters I have selected. To recreate: select decks, make a new deck, select timeless as the format, open advanced filters, select mythic under rarity, then try to close the advanced filter page by pressing the orange "okay" button.
6 votes -
ALCHEMY BROKEN, DECK BUILDING FAILURE
I noticed something odd. I created a deck about 30 minutes ago. Alchemy deck. After playing I decide to edit, I click on the deck in my collection. SERVER HANG. Close the client and restart. Other decks open and close properly, but Alchemy seems to have a glitch. Now when starting a build and you select Alchemy as format, the dropdown hangs like it was not selected.
I play a lot and have found a few glitches, bugs and help troubleshoot them. From the users end. I feel like an honorary employee. Can I get some swag? Coffee mug would…
6 votes -
Can not edit new decks.
I cannot edit new decks. I can edit the old ones. I can create new decks by copying from clipboard but then I cannot edit them.
The screen shows Waiting for the server and stays there6 votes -
6 votes
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Cannot add cards from sideboard when editing deck
When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks
6 votes -
Can't add card to deck building
I finally found my Raph's Jitte card in my collection. But I can't find it when I do my deck building. I used my wild cards on it but im still unsure how I can get it so I can add it to my deck.
6 votes -
Marvel cards from Jump In event not usable in Standard decks
Most of the cards I received from the Marvel Jump in event are in my collection, but when I try to add them to a deck, it doesnt show them for Standard decks.
It does show them for Limited decks.I expected that since it said that cards received are added to my collection that they are then usable for any type of deck. The cards are visible in my Collection, but I dont see anywhere it would indicate that the card is in the collection for limited only, Or if a card is available for standard.
I am using…
5 votes -
Building decks error
I use IOS to play, and whenever I’m building a deck and I enter the screen that allows me to choose the type of card and rarity, the game won’t allow me to enter back to my card selection when I choose a rarity of card that I’d like to search for.
5 votes -
Game freezes when editing deck
I already ran repair files and still the same issue, when I press edit deck, the load screen pops up and never loads the deck edit screen. Just stays in a loop of loading forever. Im on android, this is my 2nd time running repair game files.
5 votes -
Will not load a deck into editor, may be a memory issue
Log in. Go to Decks. In My Decks try to edit deck called Red.
Shows Waiting for server and hangs.
Done on a 16 GB laptop. Shows 16102.MB used. May be a memory issue5 votes -
Cannot enter collection screen
Occurred at 2026/6/19 6:51 (UTC).
The collection screen cannot be opened.
Maybe the fact that I am playing from Japan (and my time zone has always been JST) is related.
The time when this issue occurred was 6/19 15:51 in JST.
Maintenance is scheduled to start at 6/19 15:30 UTC, which is 6/20 0:30 JST.
In other words, could it be that testing has not been done in different time zones?
Steps to reproduce:
- Launch MTG Arena
- Open the Deck tab
- Click the Collection button
Result:
- It does not transition to the Collection screen
5 votes -
decklist
When trying to open decks to see the deck list it hangs up and "waiting for server" swirl just continues to swirl until I close game. I have tried opening different decks. Also, clicking on one deck and then trying to open another. Nothing from suggestions is working to reslove it.
5 votes -
Cloned Starter Decks get stuck on “Waiting for the server” when trying to edit them
When trying to edit cloned Starter Decks, the game gets stuck indefinitely on the “Waiting for the server” screen.
Platform: PC / Windows
Steps to reproduce:
- Open MTG Arena.
- Go to the Decks section.
- Select any Starter Deck.
- Clone the Starter Deck.
- Try to edit the cloned deck.
- Observe that the client shows “Waiting for the server” and remains stuck with an infinite loading spinner.
Actual result:
The game stays indefinitely on the “Waiting for the server” screen. The loading spinner never finishes, and the deck editor does not open.Expected result:
The cloned Starter Deck should open normally in…5 votes -
un able to make ne deck
for some reason i am unable to make new decks i got some new cards and wanted to make a new deck for alchemy i can see all my cards but when i select alchemy it still shows all my cards even invalid ones it is also doing it for standard and other formats i am on the steam format for pc
5 votes -
Can't create alchemy deck. bug.
"Waiting for server" nothing happening. Even if i uninstall and install. Even if I restart my cellphone.
5 votes -
Missing Spider-man/omenpath packs
I noticed after the last update, the omenpath packs (now Spider-Man) are missing in my collection (see screeshot). If you will review my account, I have copies of almost every single pack in my collection since I started playing. I’m not sure how many paccks were gone. I’m just looking forward to have this restored. Thank you for your understanding.
5 votes -
Ghost monthly price boosters
I just loged in to collect my monthly booster pack prices nad got only booster pack screen where was weird booster pack with big A arena logo. After clicking on it I got nothing and those packs disapeared for good. see picture.
5 votes -
Deck Validation Failed - Bug
Imported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached…5 votes -
Hare apparent spam
Technically not against the rules but feels it violates the spirit of the game to play against a deck that’s just plains and hare apparent. I don’t mean using the hare apparent card altogether but if that and plains is the whole deck it is just boring
5 votes -
Decks suddenly unusable
Suddenly some of my decks claim to contain cards not in my collection.
When I check the decklists, they only contain cards that I do indeed own.
I have previously been able to play with these decks without issue.5 votes
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