MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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998 results found
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Can't remove card from deck
I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583
25 votes -
Missing cards
I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the…25 votes -
Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
25 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
25 votes -
Mastery Pass Rewards not working
From level 33 to 41 today I have not received any of my Mastery Pass premium rewards, only the top row of rewards.
24 votes -
Side Deck not displaying/loading properly in Deck Builder
I'm unable to see my Side Decks in full, and thus can not edit them in the Deck Builder. They still show in full when playing Bo3 matches, but in the editor they show only a partial list at best and only one copy, even if there are multiple copies.
24 votes -
Sideboard not displaying / displaying incorrectly.
All decks, all formats, viewing previously built decks or creating new decks; the sideboard is not displaying correctly.
Examples: Shows "15 cards" in the subtitle of 'Sideboard'. Only displays 4 cards.
24 votes -
retro artifact
Certain Retro Artifact card styles are unusable if already purchased and some cannot be purchased at all. Ranges from uncommon to mythic (examples: Ornithopter, Soul-Guide Lantern, Ichor Wellspring, Key to the City, Mazemind Tome, Foundry Inspector, Inspiring Statuary, Scrap Trawler, Aetherflux Reservoir, Mystic Forge, Self-Assembler and Platinum Angel).
Bug is on Mac and Android Mobile
24 votes -
Missing Schematic Art
Found the common thread among the missing schematic art bugs.
Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:
Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.
Hope this gets fixed soon. Cheers!
23 votes -
Can’t put Lands in my deck!
I’m playing in MOM sealed and I went to change my deck and I can put basic lands in my deck. The suggest land button and basic land cards aren’t here. When I initially built my deck it auto filled my deck with lands, but when I changed the deck I no longer can put lands in my deck. I’m very frustrated I’ve been messing with this for like 30 min. Can I please just get a refund or sealed token? I hope this gets fixed I only play limited.
23 votes -
Mastery XP Card Rewards Not Being Received
After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!
23 votes -
aquired cards from packs not showing up in my collection
I have cards not showing up in my collection that I aquired from opening packs. My most recent is Doom Blade.
23 votes -
Mastery Pass Mythic Card Reward Missing
I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
Either way im unsure if i got the mythic card and if thats the case what can i do about it?
thanks in advance23 votes -
Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278422 votes -
Mastery Pass March of the Machine: No ICR cards beyond level 70
I bought the mastery pass March of the Machine after I competed level 70.
Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.22 votes -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
22 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
22 votes -
Invalid Deck - Card not in collection error
I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.
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Opportunists - The Meathook Massacre 4.jpg 521 KB -
Opportunists - The Meathook Massacre 3.jpg 186 KB -
Opportunists - The Meathook Massacre 2.jpg 498 KB -
Opportunists - The Meathook Massacre 1.jpg 586 KB -
New Deck With The Meathook Massacre 3.jpg 516 KB -
New Deck With The Meathook Massacre 2.jpg 139 KB -
New Deck With The Meathook Massacre 1.jpg 338 KB
22 votes -
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Deck editor shows only 7 sideboard cards
The deck editor shows only 7 sideboard cards in decks which are Traditional and have 15 sideboard cards. The cards are in the deck, but they do not show up in the editor. It shows 7, then "Best of 3 only" but below that is blank.
21 votes -
ICR rewards from Mastery Pass not received
I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.21 votes
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