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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2491 results found

  1. Mirroden Avenged didn't work

    I had a Gloomfang Marauder with two +1/+1 counters on it attacking into two 9/9 Phyrexian tokens. I convoked Aerial Boost onto it to bring it to 10 power. One token died and the other had one damage on it. I had two untapped lands: a plains and a swamp. When I tried to cast Mirroden Avenged on the damaged token I couldn't. Cost me the game.

    1 vote

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  2. 1 vote

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    1 comment  ·  Events  ·  Admin →
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  3. Draft Win Not Counted

    Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.

    Platform: Windows 10
    Attaching game log and screenshot.

    44 votes

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    17 comments  ·  Events  ·  Admin →
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  4. Bug

    During a Premier Draft March of the Machines Event, while playing Final Flourish it would not allow the choice of Kor Halberd an artifact to be used as a kicker to target creatures with -6/-6 instead of -2/-2. I tried both with the artifact attached and un attached to another creature but the selection would not be allowed either way. unfortunately I wasn't thinking about screenshots but I play on a PC.

    1 vote

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  5. プレミアムドラフドで負けが増えるバグ。

    プレミアムドラフトで1敗したところなぜか2敗となっていた。
    ドラフト参加券を返してほしい。

    1 vote

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  6. Mom traditional draft, only got 2 rounds - android tablet

    I only got to play 2 rounds. I verified my deck and was sitting in the lobby waiting for my opponent, after a while it said victory and the draft kicked me out!

    1 vote

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  7. Quick draft event bug

    I can't acces to the Quick draft event on Arena. I've tried it on my phone (Android) and on my laptop (windows). It seems that there is a bug related to the last time I played a Quick draft. It appears 'Resume draft' but I can't acces to the Quick draft main page neither by 'Resume draft' or other way. What can I do?

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Cancel Premier Draft matchmaking, close client, 30m later had loss

    Hello,

    1. Give us the steps to reproduce the bug

    I logged in this morning, went to the DMU Premier Draft I was in with 2-2 record, queued up for a match, waited 5 seconds, and clicked Cancel and closed the client as I had to go do something else right away.

    I logged back in ~30m later and went to the draft screen, which said I had a 2-3 record and to Claim Prize.

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    PC, MTG Arena client: 2022.19.0.4252.952961

    1. Enter the actual results you’re experiencing

    I received a loss after…

    6 votes

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    2 comments  ·  Events  ·  Admin →
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  9. Quick draft loss, never played

    Was in a quick draft, hit play. Went to loading screen, sat with an unending spinning timer that hid the cancel button. Upon closing and reopening the app, I had one more loss than previously without ever even seeing the match. I'm asking simply for my 750 gems back or 5000 gold as I've been putting a lot of $ into this game and if customer support cannot redeem a honest mistake on their clients end I will happily quit donating my money for drafts.

    7 votes

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    3 comments  ·  Events  ·  Admin →
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  10. Schneller Draft immer noch verbugt

    Mein schneller Draft ist immer noch verbugt. Ich habe schon die App neu installiert, aber wenn ich versuche "weiter am schnellen Draft teilzunehmen", dann kommt eine endlos Ladesequenz. Da mein Draft aber noch läuft, kann ich logischerweise auch keinen neuen starten -.-

    1 vote

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  11. mid draft ranked match disconect

    I would like the refund of my draft since my internet is fine yet i keep getting frozen mid match ( that i was going to likely win )
    So, i would like to receive the 1500 gems refund.

    1 vote

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  12. プレミアドラフト不具合(バグ)

    プレミアドラフト
    0-2の状態でマッチ開始
    勝利したがティアのポイントが貰えなかった。
    ゲーム画面に戻ると何故か敗北判定となっており、0-3となりプレミアドラフトが終了した。

    バグの確認お願いします。

    2 votes

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  13. Stop putting Alchemy cards in standard events, they are unfun and ruin gameplay

    The singleton event Autonomous Furnace would be great as a 60 card standard singleton.
    Unfortunately all the Alchemy cards in it ruin that experience.
    If you are doing standard card pool events - keep the alchemy cards away from it!

    2 votes

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  14. bug with a jump in event.

    I went to play a jump in event with a deck that i created yesterday.
    When i launched the game i got in but had both life total at 0, couldn't see my mulligan and couldn't interract with anything on the board or in my hand.
    I played on PC

    1 vote

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  15. Kann nicht mehr am SchnellenDraft teilnehmen

    Ich habe vor dem Update einen schnellen Dragt gestartet. Wenn ich jetzt "Wieder am Draft teilnehmen" klicke, dann kommt der Ladebildschirm aber ich komme nicht mehr in die Kartenauswahl

    1 vote

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  16. ドラフト

    プレミアムドラフト 機械兵団の進軍でピック中に接続できなくなり、再接続すると新たなドラフトに参加するようになってしまった。
    新たなドラフトでがカード表示に過去のものが表示され続け、何がピック済みかわからなくなった。

    1 vote

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  17. Event rewards not given after March Machines update

    After a very epic event I did not get the diamonds and packs as a reward. I hope no one else is experiencing this after the March Machines update, because it's a bit demotivating. Best wishes:)

    1 vote

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  18. 4/18 jump-in

    This week's jump-in event lists the card rewards as rare or better, when they are the regular uncommon+ card rewards. I'm on a windows 10 pc

    1 vote

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  19. Decathlon Pauper

    I lost 400 gems on the Pauper decathlon. It's telling me my Pauper decks are invalid. Please reimburse me

    3 votes

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  20. drafted cards missing

    Played Mom premium draft.
    At least one card I drafted just vanished.
    I think pack two I drafted "Onakke Javelineer"
    Here is a screenshot of the 44 cards deck.

    1 vote

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