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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2462 results found

  1. 2 votes

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  2. 1 vote

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  3. Draft rapide bots

    sur l'évenment draft rapide phyrexien il y a maruqé que nous jouons contre une ia et ce n'est pas vrai je demande remboursement des 5000 pièces perdu car VOUS MENTEZ

    1 vote

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  4. 迷宮壊し、ミグロズ

    クイックドラフトにて、起動型能力をキャンセル後、再び使用できず、敗北した。

    1 vote

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  5. Momir is very monotonous and boring. Should be remove .

    It encourage to participate because of the prizes, but it is very boring, just trying your luck. Please put it in a separate section as a mini-game. Don't force me to play. It's boring.

    2 votes

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  6. momir

    cannot play midweek magic event momir on pc
    on the event page, i have a huge framerate loss, then i'm able to click to start a game but then the framerate is even worst and the game never starts. i don't have this problem on iphone. Never had this problem before.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  7. All the field was destroied

    All my field was destroied when I use the "citizen's crowbar" to destroy "Wedding Announcement".

    1 vote

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  8. Voglio i miei play in points!

    Ero 4-0 nell’historic event e sono stato buttato fuori da un player che giocava kunai! Voglio i miei play in points e i gold!!! È ingiusto!

    1 vote

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  9. Game Crashes during match

    game crashes when looking for an opponent during Premiere draft. attempts to restart the program and re-access match in progress does not work. program initializes, finds match in progress, attempts to load game, hangs up and crashes. results in a time out of the match and a match loss. once match is over i am able to relaunch the client without crashing

    14 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Cannot complete color challenge

    I can't complete the white color challenge, which I had started a few years ago on mobile.

    11 votes

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    1 comment  ·  Events  ·  Admin →
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  11. 2 votes

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  12. draft bug sinchronisation

    start quick draft on pc, score 3-2. after few hours open mtga on mobile and continued play.. in 6 match I have problem with client and restart them, the score was 4-2. I think OK, mby op just conceded. play one more match and with score 5-2 close all. open mtga on pc and see score 3-3 end of event.. mby it's servers bug ?

    2 votes

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  13. During my historic event bo1, an opponet have abused Kunay bug.

    During an historic event best of 1, an opponent have abused Kunai combo and i have lost my event. I have used my personal PC to play. If it is possible, i'd like to have back my Gems and resolve this problem

    1 vote

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  14. Voldaren Pariah

    I believe my opponent only had to sacrifice two creatures to transform this card. Voldaren Pariah

    1 vote

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  15. Planeshifted SNC Quick Draft disappeared suddenly and I lost my gems and progress

    I was in 5-2 in a run of a Planeshifted SNC Quick Draft when I got a server error on the endgame screen, and my deck, progress, and gems are all missing and the event is replaced with normal SNC quick draft.

    3 votes

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  16. New Capenna Quick Draft

    While drafting during a New Capenna quick draft event, I was in the middle of drafting cards from pack number two when the message "waiting for player to pass a pack" (not verbatim) appeared on the screen which is common with live drafts, but not quick drafts. I closed out of the event and attempted to rejoin the event in progress, which I've had to do in the past when other issues arose, however it does not show that I have a New Capenna quick draft in progress, however I'm definitely short the 5k gold coins I spent on the…

    3 votes

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  17. Server error in draft matches

    During a draft event. One game was cancelled due to "server error". It did not count as a loss. When I won my next match, approx 2023-03-25 10.50 GMT+1 I received a win but also my third loss from I'm assuming was the previous cancelled game.

    1 vote

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  18. Matchmaking not working

    I just played 2 "premier draft's" over the last two days.
    The matchmaking is absurd and unfair.
    Yesterday I was matched up twice against players in a higher rank ( and automatically lost)
    Today ( a new premier draft ) I was matched FIRST GAME against a higher rank again.
    What is the point of this? Why are Platinum players getting free wins just playing against lower ranks?
    This needs to be fixed immediately. This is a online game with the ability to fix the matchmaking algorithm.

    1 vote

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  19. Network Error

    Network Error trying to do last color challenge

    2 votes

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  20. Triskaidekaphobia

    1) Be in the event Shadows Premier draft. Have the Triskaidekaphobia enchantment on the board while my opponent also has Infectious Curse in play targeting the player with Triskaidekaphobia in play. Then start your turn as the player with in play Triskaidekaphobia while your oppoent has 13 life. Then if you don't win already choose the option for them to loose 1 life, so that even when they gain it they lose it.

    2) I'm playing on a PC

    3) The card Triskaidekaphobia didn't work correctly. My opponent had 13 life twice in a row and still didn't lose the…

    1 vote

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