MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2457 results found
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The date for the March Qualifier play-in is wrong
I looked up the information for the BO1 Qualifier play in happening in March, on the site:
MTG ARENA ANNOUNCEMENTS, FEBRUARY 27, 2023
link: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-announcements-february-27-2023
from wizards official page, as you will see the Qualifier is supposed to happen on March 03, i got the day free and waited for it to start, only to find out it will actually happen on the 4th so i won't be able to partecipate.1 vote -
draft client dc without giving any indication it did and cost me a game
Game disconnected during a pivotal turn where i was deciding on the best course of action and it dc'd without me knowing, the game before it also dc'd without me knowing. I would like a refund on that event. i have attached my log file.
1 vote -
premier draft
I played premier draft and 3Win2 lose
I play 6th game and win
but 3win3lose on result
and finished premier draft
I Unconvinced3 votes -
Game never started
I was playing a draft from the new extension. On my 5th or 6th game, the game never started: I only had, on screen, the background and the images of the players, but no card, no "tie" message. This was not from a internet issue, since i was connected and using internet on another tab. I had to disconnect because nothing happened after a couple of minutes and reconnect only to see that it was counted as a loss (making me lose the whole draft).
2 votes -
Wins not counting
Wins not counting in draft event. Similarly wins not triggering rank improvement. Went 7-2 in event, see logs or can link my 17lands or untapp.gg info
1. Just updated, was working before update
2.PC
3. See above43 votes -
Client keeps disconnecting
The client crashed 2 times durenig the draft phase, then it kept crashing till it conceded the 1st game.
5 votes -
Brother’s War Premier Draft lost first round counted as two losses!
I just did a brothers war premier draft. I completed my first battle round and lost. It is showing that I lost twice.
3 votes -
Double vision and Flame of the Firebrand
There is a bug with Double Vision and How it interacts with Flame of the Firebrand. On the second copy of the spell, it refuses to let me select ONE target. Please see my screenshot. I lost my event due to this bug, please re-emburse my entry.
1 vote -
Server bugged while drafting (end of pack 2) - the whole draft is lost while gems are still gone after with "start draft" shown instead
Server bugged while drafting (end of pack 2) - the whole draft is lost while gems are still gone after with "start draft" shown instead.
I started a premium draft of All Will Be One Alchemy.
Everything seemed fine, until end of pack 2, when with just a couple of picks left, the draft bugged. My internet worked fine with a browser. I tried shutting the client on and off multiple times. Each time it took forever to connect. Also, once I was shown the state of the draft as it had been (I think 2nd re-try), but at other…
1 vote -
Bug
My Premier Draft OPhyrexia: All Will Be One has crashed while drafting pack 1 and i cannot join another queue despite clisking join queue.
1 vote -
skullpiercer gnat alchemy draft
I tried to annoint affliction a scullpiercer gnat and arena crashed+i cant log in.*
Would like to apply for refund too1 vote -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
14 votes -
O jogador estava trapaceando
Acredito que o usuário estivesse usando algum cheat, para não perder
1 vote -
Draft skill gap from gold to platinum is too big and you are locked in for the season once you get there
The skill gap from gold to platinum in draft is huge. Is having an alt account really the best solution to drafting against people in your skill level? It seems that you would also be beating up on people not at your level twice as much. The other option is to just wait for the season to reset once you get there, but that does not seem like the best business model.
1 vote -
Black Zenith bug
The black zennit didnt allow me to put a creature from grave, instead it created a copy of one of my creatures, dont know why
1 vote -
missing mastery pass mythic card reward streets of new capenna
For the past several levels of the Streets of New Capenna mastery pass the mythic card rewards are not showing up for me. I am not getting them. I have lost out on at least 4 mythic cards because of this.
8 votes -
Extinguish the light not gaining life bug
I cast Extinguish the light to kill my opponent's creature on response he made his creature indestructible with Take on Shield. His creature has 3 cmc so even though it was not destroyed I should have gained life still since that requirement is met . I did not gain the life and lost the game the next turn immediately. I need my gems back from the draft due to this ending my run. On PC
5 votes -
Victory reported as a loss
Victory..then given a Loss
7 votes -
draft failed, but 10k gold was taken
Draft attempted
I tried a Dominaria United draft, payed 10k Gold>
No players joined, and the draft did not end/exit.
After a few minutes, I exited the game.
When I logged back in, I got one pack and 50 gems as if the draft triggered and I lost 3 games and won none.
But I didn't get to draft and at least get some cards.3 votes -
Premier Draft DMU done before update has disappearted
Before Oct. 6th Update, I had drafted a Dominaria Updated Premier Draft, without playing any game
After the update, I logged in and found no deck in the Event Screen.
The gem cost was paid, the cards are in my collection, but I cannot play the event.
Can it be restored or will it be refunded?4 votes
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