MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2541 results found
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No reward
No reward for strixhaven quick draft. I have attached a picture of what reward I should have gotten. The second picture is after I claim my reward. But as you can see my gem total is the same as before claiming my reward. I also did not get the pack of cards.
2 votes -
draft capenna
Give us the steps to reproduce the bug: Yesterday (03/may/2022) I was drafting "Streets of New Capenna". I was waiting fot the 3rd pack and I wasn't able to do my picks. I reconnected and found auto-picksNote which platform you’re using (PC, Mac, Android, or iOS) AndroidEnter the actual results you’re experiencing Wasn't able to do a regular draft because the screen showed: Waiting for the opponents to do their picks (or something similar)Enter the expected results of the feature I had to do my 3rd pack picksAdd any relevant screenshots/videos X
…If you found a
1 vote -
Graf Reaver bug.
The exploit ability didn't trigger and it costed me my win in the Dechathlon.
4 votes -
BUG: Can't enter Premier Draft Queue
BUG: Can't join Premier Draft Queue
I have bought an entry for the Draft event, after failing to find a group, I quit the queue. A few hours later I tried to enter the queue again and kept getting the same error message: "Network Error: Unable to join event. Please try again later"
2 votes -
Opponent timed out and it was reported as a loss for me
Fix this bug? My opponent started to have their timer go down and eventually hit 00:00 on a sealed traditional draft. Once it hit 00:00, it even started counting up. It counted as a loss for me once I restarted the game.
I would appreciate reimbursement for this loss and I'm unsure how to fix this bug. Maybe a warning message for me to restart earlier, especially if it was an error on my end to have just restarted earlier.
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2 votes -
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Midweek magic: Momir should not spawn "Demonlord Belzenlok"
Midweek magic: Momir, It spawned a "Demonlord Belzenlok" on my field exiling my entire labrary because it holds only lands. Fix your event game modes!
3 votes -
Got a loss in Sealed before playing any game
My current Sealed game, I waited in queue for some time and then backed out of the queue without any problems (did not join any game). However, after logging out and logging back in, my Sealed event now shows 1 loss even though I never played any game. Can I get that fixed?
Thank you!
1 vote -
1 vote
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Product Suggestion - Offer and support both types of Draft (Bot and Non) at the same time, and equally
Having to wait forever for a player-based draft to be able to get together, to start, and to pick through, just to end up with a nothing pool and then having to do the whole process again is just... gross. I completely understand why you had started with no player drafts, IMO the game is just not designed for it, and it actively worsens the experience when you don't have a choice, especially when the few games that come along are then not even qualified for badges. There is no reason for these limitations.
1 vote -
Draft Lost due to Buggy interaction between cards.
Kyodai, Soul of Kamigawa is a card that grants Indestructible to a second card while it is on board. However, I've used Tamiyo's Compleation on the Kyodai, which should lead to the second creature not being indestructible anymore. Note, Tamiyo's completion makes the permanent lose all its abilities, and Kyodai ability is making a creature indestructible while it is on board.
Since this did not work, my opponent kept a indestructible card for many many turns, attacking me without me being able to respond, due to this bug.
It was during a quick draft that got prematurely finished because of…
1 vote -
Wrong number of wins in my Sealed event
Platform: PC
Version: 2021.11.10.3946.900539I am playing in a traditional sealed event.
During my first match a message came up about a pending update. I finished and won my match then proceeded to quit the client.After installing the update I started my second match, which I won as well. But now the event says I only have 1 match win while I should have 2 wins already.
5 votes -
プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた
プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた
1 vote -
Bug
Il programma si è bloccato e l'evento draft non va avanti
1 vote -
Crashed during draft
I was playing quick draft and the client stop responding. Causing me to concede the match after no actions could be taken
1 vote -
プレミアムドラフトのピックエラー
プレミアムドラフトのピック中に、カードテキストを確認しカードをピックしようとしたところ、カードが消えそのターン中その位置にあったカードがピック出来なくなりました。（放置した場合そのカードがピックされるのではなく別のカードがピックされました）
可能であれば補填を求めます。1 vote -
Bug where Arena searches for an opponent then immediately kicks you out and cannot reconnect until you've "Abandoned"
In New Capenna premier draft after winning a game and requeue within a minute the next match will search for an opponent and the game will crash, kick me out and when I try to rejoin it will not let me get back into the game and the game will continue crashing until I've abandoned the match. I can then log back in with no problem. This eventually made me lose in an event and currently given me one loss in my next draft.
1 vote -
I haven't received my prize #87 from mastery's pass
I haven't received my prize #87 in the mastery pass
3 votes -
Streets of new capena sealed event
Playing my sealed event 1 had 2 wins and 1 loss. I played this morning my 4th match which i lost but it took me straight to 3 losses, gave me the gems and packs for winning 2 matches and kicked me out. Couldn’t even screenshot it or anything. Please i would like some type of reimbursement or help on this matter
1 vote -
Deck stats error during draft
I was starting a draft, and clicked to see the deck stats. After that, the client didn't allowed me to return to the draft, so I had to close MTGArena through the task manager, making me lose the first 11 picks of pack 2, and randomizing almost 1/3 of my draft deck, since it took longer than usual to reboot the mtga client.
Right on the first New capenna draft. Very disapointing.1 vote -
The game just during a Draft game
At the beggining of the fight I was About to play my first Land and the game just crashes.
Here Are some screenshots, you can see nothing changes for minutes, I close the app.... I expert full compensation, thank you.1 vote
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