MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
774 results found
-
33 votes
-
Quick draft
Not counting my quick draft matches. I won 1 (7wins) and i played 1 with 4 wins. No matches have been registered for the (play 3 quick draft challenge with 1kgold reward)
7 votes -
Aetherdrift Chimil Quick Draft crash / disappearance
I paid the entrance fee, and a few picks into it the draft stopped working. I went back to the home screen to try to go back in but the entire event disappeared.
6 votes -
hexproof on a creature
a karakyk guardian didn't lose hexprrof after it dealt me damage.
i blocked it with a creature and the creatiure got killed, so it dealt dmaage to me but it didn't lose hexproof7 votes -
jump in event stuck
jump in event button "play" became 'home' for a long time, but no fix and replay, click home will turn to main home page, plz fix it!
36 votes -
16 votes
-
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.30 votes -
Extra loss on draft tarkir dragonstorm
During a tarkir draft, I was 2-2 and I win my 5th game, but i received both win and loss, forcing me to end my draft.
5 votes -
Foundations Jumpstart Event - invalid cards in packets
I used a play-in Token to join the Foundations Jumpstart event.
For the first packet, I selected Legion. For the second packet, I selected Stalwart.Each time I try and play a game with this deck, the game immediately ends in a forced draw as soon as an opponent is found.
If I try and double click the deck to see its contents, the game gets stuck "Waiting for the Server..." and I have to force quit the game.
I clicked the "Add to Decks" button to try and see the deck differently. When I go to that deck, I…
13 votes -
Duplicate Lands in Cube
The latest Arena cube just launched and it appears that the singleton rules are messed up, at least for fetch lands. I saw at least three copies of Wooded Foothills and three copies of Scalding Tarn during my draft. I drafted two copies of Tarn. I didn't notice duplicates of any other cards.
5 votes -
Draft disconnected
I got disconnected from Draft game. When hitting play again to reconnect, I got put into a different game and received a loss. Attached are my logs. I did not experience any internet issues on my side so I believe this has to be server related. Please let me know if you need anything else to help debug this issue. You have been very helpful and prompt to remedy the situation in the past. I look forward to hearing from you.
3 votes -
Can't sideboard in standard metagame challenge
I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.
19 votes -
win recorded as loss
Playing in Premier Draft Tarkir Dragonstorm. I won my game but Arena recorded it as a loss resulting in my 3rd loss so I can't continue.
3 votes -
Draft Play button is set to Home button
Played TDM premier draft and went 7-1. In 2 games opponent was losing and suddenly I got the connection issue/waiting icon. Shortly after I'm directly thrown back into the lobby with a +1 win on the tracker. When I won my last game I only had the home button available in the lobby and i can't claim the trophy. I also cannot play any new premier draft runs as I am stuck with this bug. When I rebooted the tracker showed only 1 win and only the home button (no play button available). This is frustrating as i would like…
3 votes -
Quick Draft Bloomburrow - hang on vs screen, client failed to relaunch
During my third game of the day in a previously drafted Bloomburrow Quick Draft event, the game hung during VS screen. Client failed to relaunch multiple times. Counted as game loss.
8 votes -
25 votes
-
Quick Draft 3 Games Completed Challenge isn't Working
I finished a quick draft of three matches but the quest that wants 3 matches played to give 1000 gold is not working and it's not clickable either.
4 votes -
Kicked out of premier draft game causing loss
Randomly Kicked from Duskmorn premier draft game and given a loss.
During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue11 votes -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
14 votes -
Complete 3 Quick Draft Matches Reward Not Received
The quick draft quest for "complete 3 quick draft matches" did not complete after going 2/3 payed with gems, the quest mark is still there showing 0/3, i play on Steam. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab.
4 votes
- Don't see your idea?