MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2470 results found
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1 vote
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スロースタート
スロースタートにてデッキを一度選択したら変更できない
2 votes -
[BUG] Incorrect Loss registration Alchemy Meta Game Challenge
On 26-3-2022 at 11:50 I played my 5th match in the Alchemy Meta Game Challenge and I won the 2 necessary games to get the win, but after the win I am sent back to the event page and it registered as a loss. The meta game challenge is really hard to get to 7 wins and I was going for it. Now I missed out on my possibility to get 7 wins straight. I have attached proof of my wins.
Please give me the 7 wins reward (5k gold and 30 packs) or restore my progress, so I can…
1 vote -
3 votes
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Lanzo una carta y se congela la pantalla completa
En repetidas ocasiones, pasa esto en medio de una partida. Ya cansa y da ganas de dejar el juego por estos inconvenientes. Así como en esta ocasión me ah pasado en medio de drafts. Y eso provoca más enfado de mi parte. Mi sugerencia es que optimicen el juego en android.
1 vote -
MTGA crimson vow premier draft rewards not awarded
Completed Crimson Vow premier draft about 9pm UTC-7 tonight with a record of 6 wins and 3 losses, I clicked the button to claim rewards and was returned to the main menu without receiving the gems or packs
2 votes -
Mtg crash on iPhone after chat
Hi, I was in my fifth game of a quick draft on my iPhone 11, my opponent said hello on their first turn. I played a land and responded with a hello. As soon as I did, my screen froze and my app crashed. I loaded the game back up, entered the match and as I did I could see my timer was running out, so I quickly played an island. It looked like I had played the land out, but on my turn three, I could not play a land card. After I did play my third land, I…
1 vote -
Bug
Despues de utilizar "descubrir la fórmula" no se descuenta perpetuamente el valor de las cartas que tenia en mi mano, no me deja jugar "dividir entre cero" por 2 manas. Adjunto foto
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
Mad Science Alchemy. Screen freezes and restarts when playing card.
During several games and several times no game, the screen freezes for several minutes, the moment I play a card then the application restarts and my turn is over, it has already cost me 2 defeats. Thank you for doing the necessary so that I can redo the event
2 votes -
New Mad Scientist format unplayable.
The Mad Scientist format that cost 2000 gold and each instant or sorcery cast that player amasses an army.
First game. 2nd turn by opponent his first instant and amassing froze the game but instead of kicking me out it went to a black screen and after 5+ minutes I had to restart the program. Came back and I got a game loss.
2nd game. Opponent amassed twice no issue. But the third one was the same. Froze, black screen, minutes of just black and had to restart. 4th turn game lost to for me.
2 votes -
two times the same opponent in the same traditional draft
Today I got two times in the row the same opponent with the same deck.
Of course this was aggro to my midrange :C. You have no shame. I demand full reimbursement.2 votes -
rares instead of gems
Did the Traditional Historic Event, got all wins and all I got are 2100 Gold (yay) and 3 Rares I allready have. No gems.
3 votes -
Waiting for Opponent endlessly
No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.
4 votes -
Product Suggestion
Last player I played either had cheat code, or your software is bugged. I was unable to block with ANY of my creatures, two turns in a row. and I didn't see any ability to prevent me from blocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
750 Xp from quest not giving 750XP ( PC )
Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
I'm playin on pc.15 votes -
Non-Standard Cards in Standard Ranked
Dear Wizards/MTG Arena
Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
I understand new players need cards…-
27 May 2021 - Murder.png 2622 KB -
27 May 2021 - Winged Words & Soulblade Djinn.png 3312 KB -
27 May 2021 - Woodland Mystic.png 4140 KB -
28 May 2021 - Fencing Ace.png 4102 KB -
28 May 2021 - Raging Goblin.png 4087 KB -
28 May 2021 - Angelic Guardian.png 3503 KB -
28 May 2021 - Murder.png 2958 KB -
28 May 2021 - Murder 2.png 3270 KB -
28 May 2021 - Rampaging Brontodon.png 3377 KB -
28 May 2021 - Soulhunter Rakshasa.png 3302 KB -
28 May 2021 - Murder 3.png 2924 KB -
28 May 2021 - Tin Street Cadet.png 4172 KB -
26 May 2021 - Fencing Ace.png 4164 KB -
26 May 2021 - Impassioned Orator.png 4123 KB -
26 May 2021 - Zephyr Gull.png 3077 KB -
26 May 2021 - Colossaal Majesty.png 3353 KB
11 votes -
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bug
ドラフト中に次のパックが流れてこなくなり、ピックができなくなった。
1500ジェムが無駄になった
1500ジェム返してください1 vote
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