MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2466 results found
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Anonymize duelists names during money winning tournaments to limit/avoid stream snipping
Hello,
We all love quality live Magic content from our favorite content creators and streamers and it's unfortunate that those who do live streaming during some tournaments get their stream snipped by their opponents and led to lose their matches.
If peeking at opponent's hand during paper Magic play is punished, the same punitions should apply with the digital Magic.
A flagrant example of this unfair play could be seen during Crockeys participation at the last Arena Open: at least the last opponent was snipping at his stream: https://www.youtube.com/watch?v=m-zGP1i3wAo
To avoid/limit such unfortunate events I propose that some tournaments like…
2 votes -
1 vote
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Abrade > Kessig Flamebreather > Falkenrath Celebrant
Quick draft Crimson Vow
Used Abrade on Celebrants, down to one health, finish attack with Kessig, a 1/3. Neither the Celebrant. Or the Flamebreather died? Able to block my Kessig with no loss of either. Should have vbeen a trade. Just went to next phase and both fully healed at end of turn?1 vote -
Black deck quest has bugged. It's incorrectly deemed as unfinished and won't allow new completion.
Black deck tutorial was completed and black spells unlocked. HOWEVER, upon playing another day, event quest was deemed as not completed even though rewards for completion were collected. Thus, the event is marked as unfinished but I can't play last stage again. An error happens. Probably because of conflicted data.
2 votes -
Wrong event reward
No reward for finishing quick draft strixhaven I only won twice then lost 3 but no reward was received no pack or gems
2 votes -
Refund request due to game bug or server delay so not work
Hello
At last game of Quick draft crimesn bow
Skip defence step although not confirm at my turn
So I loss the game in this one turn bug.Please refund attend fee
mars082@naver.com1 vote -
Did not receive Season rewards
Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded
7 votes -
Bugeo de la pantalla de duelo
El juego corre bien hasta que voy a eventos y duelos, desde la última actualización (17/03) los eventos y duelos se me buguean. Si tienen algún parche, sería bueno que lo publicaran para subsanar eso. Gracias.
1 vote -
Crash bug
After finishing a battle in the color challenge at the beginning of the game, the game crashes when the battle is done instead of going back to the user interface. I have to reload the game after. This is happened with about three out of the 10 games I've played so far. Just started playing this game. Very buggy, not what I would expect from such a large company!
1 vote -
Color Challenge Already Completed
I tried to play the color challenges to get the rewards, but the game is displaying them as already completed despite me never beating them, and I never got their rewards.
1 vote -
during draft was disconnected for 3rd pack without any notice
during draft was disconnected for almost full 3rd pack without any notice
1 vote -
ネットワークエラー「イベントから退出できません」
いつの間にか、ヒストリックブロール祭りに参加したことになっており、【開始】を押しても先へ進まず「ネットワークエラー：イベントに参加できませんでした」と表示。一方、すぐにゲームを始める の【プレイ】を押しても、「イベントから退出できません」とのエラーで、プレイ不能。ストアでの購入も、「ストアエラー」となり、何もできない状態です。
ＰＣの再起動と、アカウントからのログアウト・再ログインも試したが、改善せず。6 votes -
Woe Strider Cube event loss
I was in a cube event down to 1 life, activated my woe strider end of turn and it killed me? Didn't lose life, still at 1, I just lost the game.
1 vote -
Bring back standard shakeup
Would love for this to be a regular feature in the game.
A couple of years ago standard shakeup made Teferi3 unplayable which in turn let me play a whole bunch of decks I wanted to try out and use a whole bunch of cards I wanted to play with. Given how limited the standard meta is at the moment I think a lot of players would be keen to bring standard shakeup back2 votes -
Did not receive my winnings
I played the quick draft strixhaven, won 3 games but did not receive my winnings. please help!
2 votes -
No Mastery Rewards past level 73 Crimson Vow
Just leveled up to 74 in Crimson Vow and did not receive card or mastery orb.
2 votes -
Quick-Draft Bugs
I was playing a quick-draft-Strixhaven, and while playing, I just got a timer running even when I have decided in my decision on what to do. It has cost me the draft game for nothing.
I have been having this off and on......2 votes -
DID NOT RECEIVE MY MYTHIC RARE CARD REWARDS
I did not get my free mythic card for hitting level 36. Please adivse
1 vote -
Draft Bug
Quick Draft Bug (Forgotten Realms).
As other people. my draft ended after just one game. What can I do?5 votes -
no mastery track rewards for daily wins
received 25 gold no mastery exp. points for daily wins in standard ranked and alchemy ranked events. Please fix
2 votes
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