MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2651 results found
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Unable to Submit Sideboarded Deck in Traditional Draft Event
I was in the finals of a Traditional Draft today and I did not change my deck after game 1. After Game 2 I attempted to side in Islands and counter magic but when submitting the screen went black and five seconds later displayed my unaltered starting deck. I attempted this two more times and both times the deck was unchanged. I lost Game 3 and the potential 3000 Gem prize partially due to the fact I could not adjust my deck. Please at least refund the 1500 gems spent on this draft, this is unacceptable.
11 votes -
draft
In my draft of New Capenna, I couldn't pick cards because I couldn't see them. The game frozen after the first pick (of the first booster) reporting "waiting for other players to pick" for 2 mins. Nothing was happening, so I decided to restart the client and I found out that all the cards were auto-chosen. I couldn't play the draft. I hope in a refund
3 votes -
Given incorrect card in Kaldheim draft
While taking part in the Kaldheim quick draft event I took a Rootless Yew, however a Skull Raid (which was not even in the pack) was added to my deck instead.
4 votes -
Not receiving Gold rewards
Today I have been not receiving gold rewards from daily wins and from Cube Draft wins.
9 votes -
Unable to Access or Claim Rewards from Sleeper Agents Event
Upon entering the Sleeper Agents event and playing through to a reward claim, attempting to claim a reward and losing connection has led to me being unable to view the event without the client crashing prior to loading the event. This is prevalent on both Windows 10 Desktop client and the Android mobile version and persists after a reinstall on both devices.
When attempting to view the Sleeper Agents event, the screen will sit on the "Waiting for Server" circle until the client hard crashes.
1 vote -
Log20220915_210614
right check Flickering is in trouble.....
1 vote -
midweek magic suggestion
Have week-long queues instead of only 48hrs of "Midweek Magic"
Would be easy rotation of Artisan/Pauper in the 4 formats Standard, Alchemy, Explorer, Historic. Also i would love to see the event where you could play any card and any number of a card/40 card min decks.1 vote -
Unable to Resign From Jump In
Last week when resigning from Jump-In, game said resignation failed, try again later.
All further attempts to even enter the Jump-In screen result in the client freezing, requiring a restart.1 vote -
connexion impossible avec IPHONE
depuis la dernière mise à jour, je ne peux plus me connecter avec mon iPHONE 10
l'application se ferme aussitôt4 votes -
プレミアドラフト中に進行不能になります、負け扱いになった。
プレミアドラフト中に進行不能になります、負け扱いになった。
4 votes -
Dragon brawl event unbalanced
Let people switch decks in pre constructed. During the dragon brawl event it became very apparent after a few games that the red/blue dragon deck was completely outclassed by every other option. After 7 games I wasn’t able to scrape together a single win and the games weren’t even close, the deck had no answers for the other preconstructed decks available. I cant switch to a different deck and now feel locked out of the prizes. I tried another 3 matches the next day and again every deck destroyed me and there wasn’t anything I could have done about it.…
1 vote -
Sfida colore
Sfida colore non riesco a completare la quinta sfida. Nessun colore. Errore server.
1 vote -
Bug with a dominaria united draft
I was drafting a dominaria united and i got some picks that were not my picks. I didnt make a screenshot but clearly they were not my colors.
This affected heavily on the quality of my final deck and ended up in a bad result. For this I want to redeem my entrance back.
Best,
1 vote -
Frozen Draft and missing picked cards - that's horrible
Frozen Draft and missing picked cards - that's horrible. Unable to pick cards and wrong cards in the deck -
1 vote -
Missing mastery pass reward level 11
Missing mastery pass reward level 11.
Few minutes ago was #10 now level 11. Will I still counting?3 votes -
Draft Froze
My Premier Draft Ne Capenna froze after selecting a card, in round 3. I wasn't able to complete my deck.
4 votes -
2 votes
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client crashed twice today during drafts
Twice today, first around 1:40pm PST and again just now at 2:30pm PST the client has crashed. First it was before the first game of a draft, I lost that game due to the crash, and now my draft failed due to crash. I should be refunded the 3000 gems used in 2 premier drafts.
1 vote -
won premier draft dominaria united game but record comes up as lose
i was playing a draft ranked game and was going to swing for letahl next turn than my op scopped and as it loaded back into the play again option it came up that i had lost.
1 vote -
crash loading mulligan
The game crashes during the loading/connecting with an opponent (PRemier Draft) and automatically decided to take no mulligan.
1 vote
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