MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2730 results found
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unable to report a problem with event on submit request page
MTG 30 Draft stayed on searching for server after everyone connected for ~5 mins, closed Arena and restarted it to find the draft continued without me for more than the first pack in. I'd like to just report this and ask for a refund of the event or similar, but the request page just refreshes everytime I try it so now I am here
1 vote -
Not recieving Uncommonsaboove level 80 and did not reieve the Mythic at level 79
I did not receive the Mythic card at Level 79 of the DU Mastery and have not been getting the Uncommon above level 80. Enclosed is my log.
Windows 11 48GB RAM Ryzen 5 3600
1 vote -
Could not target or inspect opponent's Angelic Observer, leading to lost draft game.
Could not target opponent's Angelic Observer card to inspect its text, target it with spells (e.g. Murder) or block it with my creatures. It was able to attack me every turn until the game ended without me being able to interact with it whatsoever.
3 votes -
Historic Pauper!
An Open Letter to WOTC and the MTG Arena team
Hello!
I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.
We are all looking forward to the next Historic Pauper event!
Cheers,
PlatypusJedi…
75 votes -
Top 250 Mythic Ladder Reward Can Be Redundant
I qualified for the upcoming Qualifier Weekend via a top finish in a recent Arena Open event. Now, as I compete for a high rank on the mythic ladder while the October season concludes, the reward structure forces me into a frustrating choice. Hold or increase my rank to finish in the top 250 and earn a redundant invite to the November qualifier weekend, or forfeit a couple of games to rank down and land #251-1200, thus earning a prize of 20 qualifier points which aren't redundant and can be saved for later. I'm sure many top ranked Mythic ladders…
1 vote -
Mityc booster kamigawa FAIL
Buy a kamikawa mythic booster an gave a Rare wildcard
7 votes -
1 vote
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Banned list in Midweek Magic Standard Shakeup not applied
I've now had several games in the Standard Shakeup (Oktober 25-27), where the very cards that were banned to shake things up are still being played. Specifically, I've encountered Sheoldred, the Apocalypse, Fable of the Mirror-Breaker, Tenacious Underdog, and Memory Deluge. Otoh, Gaveyard Trespasser, a card not on the banned list, is flagged as banned while deckbuilding.
1 vote -
No gold wild cards feom tibals trickey ban
Im missing the wild card from explorer bans
3 votes -
Draft Pick invisible
Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.
19 votes -
Network error - Color event
I cannot complete the Color event that is needed, I have had the problem for two full days and tried in different devices android, apple and PC.
My husband that had completed the event a week ago can do the last challenge again without problem.2 votes -
Arena opponent times out, i lost anyway
I was playing in Bo3 Draft an Android (Pixel 5) when my opponent stopped playing. I waited for their timer to run out, but after their 30 minutes it didn't auto-concede. Instead the timer started counting up again. I switched windows to search the issue, but when I came back to the arena app it took me back to the home screen. I wasn't awarded the win and I only have 2 matches left to play.
2 votes -
Draft bugs - DMU traditional draft 10/24/2022
I experienced two bugs in my DMU Traditional Draft today. First, in pack 1 pick 7, I clicked on Monstrous War-Leech and the card disappeared. There was still a spot for it but the card was invisible. I was unsure if it was selected or not so I had to make another pick that I did not want. Then, on pack 3 pick 7, I was abruptly disconnected from the server and it would not reconnect. There was no issue with my internet on my computer or any other devices. I had to rejoin on my phone and I missed…
1 vote -
Glitch/Bug autopassing and land use restriction
I was playing in arena event the the UI bugged out on me. Two things occurred. First I took my turn played a land and normally it would auto pass as I had nothing I could play but it stayed on the phase. Then I clicked auto pass and 10 seconds later the game passed and progressed but now after I played lands it auto passed automatically indefinately.
I restarted the game hoping to fix the issue. Then I ran into a different issue where I played lands but I could not use them. I am uncertain if this is…
1 vote -
Game Gives extra copy of new Planeswalker Minsc & Boo, but only 1 copy is given to the card pool
The game gives me the new planeswalker card Minsc & Boo x2 copies, but when checking the card I only was granted one copy.
This is the second time it happened to me, I had reported the first time a few days ago here:
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/45402571-missing-mythic-copy-while-opening-a-packIt's not fair, at this point I should have x4 copies of the new planeswalker but the game doesn't stop to scam me. Please respond, advice and fix, I have missed 2 mythic new planeswalker cards with the new event, and has purchased the event pass.
2 votes -
On play / on draw system
In a quick draft in 5 games played not once i could play "On play" the same happened to me yesterday on a 4 games draft, with only one "On play" game. Is it fair for me to put my resources on the line with that kind of odds?
3 votes -
Wrong Reward Midweek magic: standard
I got an uncommon as reward instead of at least a rare in this week's event.
4 votes -
creepy puppeteer trigger not firing when enchanted
When attacking with a [Creepy Puppeteer] enchanted with an opponent's [gift of fangs] and a [persistent specimen], the trigger to make the skeleton base 4/3 went on the stack, but when I said yes, nothing happened. This occurred twice in a row.
13 votes -
Registering for an Arena Event then playing after a ban takes effect should not be a cheat code
Today, October 21 2022, my opponent in an Arena Standard Event played a Meathook Massacre.
I understand the workaround: they registered their deck for the event before the ban took place, then didn't start playing the event until after said ban.
I don't care.
The ban on Arena took place two or three days after it was announced -- plenty of time for players to complete events. Even if you disagree, there is no good reason to allow them to cheat the rest of us out of our time and money.
Simply enforce the ban on registered event decks. Use…
1 vote -
Twinblade Geist did not Disturb when killed
TG (1/1) was killed by an Angel (2/2), but did not Disturb. (see log)
PC
Attacking along with an Raiyuu, Storm's Edge. TG was killed but did not Disturb. Intentionally attacked with both so TG would die, and I could attach Twinblade Invocation to Raiyuu next turn.1 vote
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