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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1334 results found

  1. Please let Devoid spells count toward "Cast X <color> spells" daily quests

    It is unreasonably slow to complete these quests requiring Blue/Green/Red spells using limited decks in Modern Horizons 3 since most of the cards in those colors have Devoid. Devoid spells don't count toward daily quests that want you to cast X spells of Y or Z color because they are technically colorless spells. Please make these daily quests consider the casting cost colors in addition to the color identity of the spell.

    1 vote

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  2. K'rrik, Son of Yawgmoth casting bug

    K'rrik, Son of Yawgmoth casting bug With medallion
    Non posso fare nulla, nemmeno cancella.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Kami of Jealous Thirst doesn't see cards drawn with Necrodominance. I would like a refund on my draft.

    I drew two extra cards with Necrodominance and was not allowed to use my Kami of Jealous thirst at the end of turn. This is bugged.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  4. I didn't get any starting decks after the event

    I didn't get any other starting decks after completing the starting decks event and I also didn't get the last mystery cosmetic reward

    2 votes

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  5. jump in event stuck

    jump in event button "play" became 'home' for a long time, but no fix and replay, click home will turn to main home page, plz fix it!

    13 votes

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    7 comments  ·  Events  ·  Admin →
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  6. Won’t let me pick second pack in jump in

    In a jump in event let me pick the first pack (spelunking) but won’t let me select a second. It’s on IOS

    2 votes

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  7. Unable to click a creature

    An opponent plays a creature that I was unable to click, to block, to destroy, just can't click it... (the 4/3 black creature on the picture....

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  8. bug

    I couldn't cast k'rrik because it got stuck and then I ended up losing the draft match

    1 vote

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  9. Game hangs after draft both iOS and pc

    This happens more often than not over the last week. When I finish my draft, the app remains stuck on the draft screen with all my cards drafted. The top bar says pack 3 pick 14, but I can’t click on it to see how the other players are doing in their draft progress. I can’t save my deck, all I can do is leave the draft, after which all the drafted cards are put together in my main deck and I need to rebuild the deck.

    1 vote

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  10. Shadow of the Second Sun Skips Post-Combat Main Phase

    1. Play Shadow of the Second Sun in pre-combat main phase.
    2. Post-combat main phase begins, triggering the aura.
    3. After the extra phase trigger resolves, it just skips to the end of turn.

    The bug happens consistently, got some straight losses due to this one. Please fix it asap, thank you.

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  11. Deck validation

    Having an issue validating a deck for a time limited event

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Can't join events

    Since mh3 update i've been unable to join any draft/limited event. Also the screen and a lot of sleeves appear all dark, making difficult to see.

    3 votes

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  13. 3 votes

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  14. 3 votes

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  15. Uncommon event reward for midweek magic: MH3 Constructed

    The interface stated that the card would be at least rare, but I only got an uncommon - Belligerent of the Ball.
    Please compensate and fix this bug. Thanks.

    2 votes

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  16. Bestow

    I blocked wrong creatures because of bestow bug, didn’t know my opponent had an elk in play which caused me to block the wrong creature. Lost game in my draft because of it. Photo was taken after my life was wrong so I restarted app and then the creature showed up.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Unable to take game action

    Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it

    4 votes

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  18. Metagame explorer challenge

    I purchase a metagame Explorer challenge i try to found an opponent and it gets stock searching and nevera found it, i mate the purchase whith gems and i want the refund because i couldnt play a single game and the event hace expired

    1 vote

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  19. Extra Duplicates of Creatures

    With Ghastly Mimicry and Mirror Box on the field, my opponent's enchantments acted like copies of my Mimicry. At my upkeep, I received 3 different token copies of all enchanted creatures, when I should have just received a copy of the creature enchanted by Ghastly Mimicry.

    2 votes

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  20. draft

    While drafting, for a reason that I am unsure about, cards appeared scrambled or were invisible when a pack was passed to me. I was unable to make an informed choice because of this bug and would appreciate a refund for the draft. Picture attached.

    Thank you!

    2 votes

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    1 comment  ·  Events  ·  Admin →
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