MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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206 results found
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Yargle day not counting for undefeated achievement.
Despite the text of the 'undefeated' achievement reading 'Get seven wins in a Best-of-one limited event without losing any games', the Yargle Day sealed does not give the achievement when going 7-0. Should be platform agnostic, though I'm on PC; steps to reproduce would be to simply go 7-0 in Yargle day sealed. Expected outcome: Gain achievement. Experienced result: No achievement.
2 votes -
Yargle day event reward issue
Reward given for winning is pack from random set NOT pack from faction chosen for event. Played 2 events in differen factions and both times recieved reward pack for another faction that had not been played in. Warning should have been given, I'd rather have just bought the desired packs. I joined particular factions because those are the cards I wanted and wanted to play with. Otherwise why have factions at all if they are not deterministic of the rewards?
2 votes -
yargle day
False advertising. I wasted time and gold only to find out that it was an unlabeled phantom draft. Fix your game WOTC!
2 votes -
Yargle false labeling
Yargle Event was misleading! No where did it say phantom draft! When I finished the third event, then it changed the instructions and said it was a phantom event. Had I known from the start it was phantom then I would never have sign up! I feel like I was cheated out of 3 events and 3000 gold.
2 votes -
Yargle day event
No details on factions or anything. The lack of information on sign up made the event completely confusing
2 votes -
Yargle draft did not allow me to keep cards, as the event described
Yargle draft was advertised that we could keep pulled cards, but the cards did not transfer to my collection.
11 votes -
Yargle day unable to join
I cannot join the Yargle day event. Says network error unable to join event. Can still play other modes just fine.
3 votes -
Selection stuck during draft -- screen auto re-sizing
I am using a PC and this occurred in a premier draft.
While drafting a mixed-up premier draft. In pack 3 pick 1, the auto selection tool chose the land from the land slot but not the auto-selection blue banner like it was tentative, full on reserved it as if I had clicked on it. I attempted to pick murder, but could not switch it. I attempted to click on many cards, drag one to my deck, switch the view, and change the resolution before the timer ran out and provided me the auto-selected pick. Log provided. It went back…
1 vote -
Broken Prize Redemption Link
I won 1x The Hobbit Collector Booster Box in the recent Arena Direct. My prize redemption email arrived today, but the link is broken. Clicking the magenta REDEEM button (or copying the URL and pasting it into a browser) leads me to the page in the attached image. For that reason, I have not yet been able to claim or redeem this prize.
2 votes -
LOTR Mid-Week Event Suspiciously Missing LOTR
Why would you make a LOTR event and then include the entire foundations set which has nothing to do with it. Middle Earth has never had as many Cats, Rabbits, Phyrexians, etc, etc, etc, as it did this week. I think I saw one Izzet deck where someone included Gandalf by accident.
1 vote -
Quick Draft not initiating match correctly
Twice in a row when initiating a match in a Quick Draft of Strixhaven the match fails to load the cards properly, but the game appears to continue, until awarding me a loss for inactivity. Quite annoying considering that it feels like i just trew 5000 gold to the trash.
1 vote -
draft error
durante el draft de mixed-up no pude elegir carta.ya venia seleccionada y no la pude cambiar
1 vote -
draft error
durante un draft de mixed-up no pude elegir carta,esta ya se encontraba seleccionada y no se podia cambiar
1 vote -
Herida severa no se activa cuando el encantamiento de ya viene galactus hace 2 de daño
Deben revisar eso
1 vote -
"Sealed Middle-Earth " event title confusing
Only after I signed up for this event did I realize it was a mix of Hobbit and LOTR packs, which isn't what I wanted to play. I'd like a refund for this event. I haven't played any games or built a deck in it.
1 vote -
Bard the bowman untargetable bug
In a Hobbit quick draft event I was unable to target bard with spells or block him right at the start of the game. The opponent did target him with adding a counter but it didn't show up to me.
Later in the game it did become targetable but I was way far behind by then.1 vote -
Only 1 Daily Quest active
Hour glass where another quest should be. Please fix!
1 vote -
Rank-up awards skipped
In the last two days, I’ve lost the rank up awards for constructed silver, gold and platinum. I am on IOS, on an iPad.
1 vote -
The Hobbit Quick Draft stuck mid-game
During the match, when I cast a spell, the card remained floating in the middle of the screen and I could not take any further actions. I tried to exit and re-enter the game, but MTG Arena kept failing to start at the “request data” step, so I was unable to continue the match.
Because this bug prevented me from finishing the draft normally, I would like a refund of the gems used to enter the event.
1 vote -
Click back out of an event to select a different one, why is it not there??????????
How is it you can't click back out of an event and select a different event?!?!?!?!?! It takes you back to the main menu, and its literally driving me insane!! Do you guys play your own game at all?? This is such a basic UI oversight its kind of insane.
There is already a home button, i don't need to go back to the home screen every time i click back!!!! This is infuriating, and kind of tells me you guys aren't even looking to upgrade the UI and quality of life in this game.
1 vote
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