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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2499 results found

  1. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    5 votes

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  2. Bloqueo del programa en un Draft Cube

    hola buenas tardes!!
    Hoy dia 28/05/2024 sobre las 18:30 PM en Barcelona (España) se bloqueo el draft en el cual me gaste 4000 monedas
    Se Bloqueo en el pick 15 del tercer sobre.
    Mi pregunta es ¿seran repuestas las 4000 monedas?
    Daros las gracias por vuestro trabajo.

    1 vote

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  3. New Starter Decks Not Being Added On Win

    Starter Decks Not Being Added On Win

    2 votes

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  4. 2 votes

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  5. Draft not moving on to deckbuilding after drafting.

    OTJ Premier Draft. Once the draft is complete, the client remains stuck on the "waiting on other players to pass a draft pack." This happens after every draft. Leaving the draft at this point lets me rejoin and takes me to deckbuilding.

    1 vote

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  6. Make Best of 3 draft ranked

    Best of 3 is a deep, rich, and rewarding format that deserves more love on MTGA!

    Especially in draft, there are so many interesting cards that can shine from the sideboard, but never make the cut in Best of 1 because they're too narrow.

    I believe largely because it is unranked, Best of 3 is passed over by much of the MTGA player base. I know I would be more excited to play it if it were Ranked. So please! Make the Bo3 queues ranked! Give people some incentive to draft the way it was meant to be played.

    1 vote

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  7. full steam ahead

    playing quick draft thunder junction, opponent played Full Steam Ahead which says each creature can't be blocked by more than one creature, but would only allow me to block with 2 of my 3 creatures even though they were attacking with three creatures. No other effects influenced this. Unfortunately, this was my 3rd loss and I would have won on the following turn.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  8. 1 vote

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  9. Unable to start any kind of game

    Pressing "Play" cause the "Network Error, unable to join event. Please try again later". My internet connection is working properly, I tried to restart the client but I can't play any kind of game.

    1 vote

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  10. In Omniscience draft with OTJ play boosters you end up with an invalid deck

    In the Midweek Magic: Omniscience Draft event you draft with bots and play boosters with basic lands in it, causing you to have an illegal deck after the draft completes, because you end up with 39 playables if any of the bots did not pick basic lands (which they do not do).

    2 votes

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  11. Erro de conexão - Caiu duas vezes durante o Draft Rápido com a conexão 100% estável.

    Melhorem essa conexão, pelo amor de Deus. Qualquer oscilação na internet ou no servidor de vocês a conexão cai, fica girando a bolinha e nunca mais volta, só reiniciando o jogo. Só que aí, até reiniciar, já perdi duas rodadas, dá vontade de não jogar mais porque é toda hora isso.

    2 votes

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  12. Win not recorded in Premiere Draft Thunder Junction

    I was playing my premiere draft when my opponent surrendered giving me a victory. As the game was closing and I was returning to the menu I got an error message. When i got back into the draft lobby I was not given my win.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Day 1 of the Arena Open Should Allow Draft

    Let players choose either sealed or draft on day 1. Or just give us an all draft day 1 and day 2. There hasn't been a normal limited draft on the arena open day 1 since innistrad midnight hunt, which is one of the worst draft formats of all time. Wizards now claims day 1s of the arena open with draft don't do as well for them as sealed, in terms of money/entries. Just give us drafters a chance to show Wizards that we will play a ton of arena opens if we can draft on day 1.

    1 vote

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  14. Callaphe Beloved of the Sea

    When Callaphe, Beloved of the Sea is summoned it causes the game to crash.

    3 votes

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  15. game froze

    while in a premier draft match the game during opponents combat phase passed priority to declare blockers then while i chose the blockers, the game froze. my timer run out. i tried to alt-f4 but when i logged in again arena had automaticly had conceded.

    1 vote

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  16. Aven Interrupter interaction with

    Aven Interrupter interaction with Fierce Retribution

    My opponent cast Aven Interrupter to exile my Fierce Retribution. Afterwards, I was unable to cast the spell for it's Cleave cost while it was plotted. Is this the intended interaction? I couldn't cast it during my main phases with either method of casting. This was during a Premier Limited OTJ Draft.

    Thank you for your time and effort.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  17. Can't Enter Midweek Magic: Brawl Builder

    My understanding is that this event is a phantom event. However, I am unable to select a brawl deck for which I don't own copies of cards.

    2 votes

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    3 comments  ·  Events  ·  Admin →
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  18. Midweek Magic not letting me use cards I don’t own

    Midweek magic will not accept unowned cards in this deck, although this event is supposed to take all cards

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  19. MIDWEEK MAGIC IS NOT ALL ACCESS, BUT IS ADVERTISED AS SO.

    Midweek magic is not all access despite being advertised as so. You will not be able to play using cards not in your collection.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  20. The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches.

    The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches. In Windows 11. I have restar several times

    1 vote

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