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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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977 results found

  1. Drafy problem

    bject: Server Error During Premier Draft – Unfair Losses

    Hello,
    I would like to report an issue that happened today during a Premier Draft on PC. During two different matches, the game suddenly showed a “Server Error” while I was inside the match, and I was unable to reconnect both times. As a result, the system automatically counted both situations as losses, even though the errors were not on my side.

    Details:

    Format: Premier Draft

    Platform: PC

    Date: Today

    Issue: Server Error occurred twice during the match, unable to re-enter, both counted as losses

    I kindly request that you review…

    1 vote

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  2. Traditional Standard Event has been missing for 15 days.

    It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.

    1 vote

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  3. Modern Horizons 2 Limited Events/Draft

    Dear MTG Arena Team!

    I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.

    I would greatly appreciate a brief response regarding the current plans.
    Thank you in advance for your time and support!

    1 vote

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  4. Wan Shi Tong, Librarian Bug

    I was playing the arena direct event when the following happened: my opponent cast “wan shi tong”. After resolving but before the counters were placed on the creature, I cast “sold out,” exiling the creature. Despite not being able to place the counters on the creature, my opponent still drew multiple cards. This is incorrect. Wan shi tong reads “… put x plus one plus one counters on him. Then draw x cards…” this means you would have to put the counters on him prior to drawing the cards. Since the counters were never placed, the player should not draw…

    2 votes

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  5. December Qualifier Weekend

    December Qualifier Weekend - Wrong dates/information displayed/provided.

    The dates information provided via emails to qualified players and on the official webpage Qualifier Play-Ins and Qualifier Weekend Information (https://magic.wizards.com/en/news/mtg-arena/qualifier-play-ins-and-qualifier-weekend-information?utm_medium=playerinbox&utm_source=arena) seem to be erroneous.

    As per the webpage and the screenshot provided, qualfier weekends usually hold "Day 1" on Saturdays and :Day 2" on Sundays. However, the dates indicated are December 12 (a Friday) and 13 (Saturday). This would mean that, as per the webpage, the BO3 qualifier play-in is on the same day as the qualifier itself... which doesn't make much sense.

    Please indicate the proper dates in direct…

    1 vote

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  6. DRAFT BUG

    During a premier draft, I got disconnected, and when I came back the cards didn’t show up, but the timer kept running until I lost by timeout

    1 vote

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  7. Friends List Broken

    Playing arena on pc, whenever trying to direct challenge or add friends the list is not showing up properly (image attached) and I am showing up as offline to other friends. I have tried updating, installing, and repairing game files but nothing changes afterwards.

    1 vote

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  8. Draft

    Draft : during few pick step, i have no visual on the cards... so, the time run out and automaticly pick a random card.

    1 vote

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  9. Graveyard and death triggers

    I just played a limited game where hama the bloodbender and callous inspector failed to trigger. No clue from the inspector. No exiled cars to play from the bloodbender despite multiple targets. I lost the game due to this. Any way to get a refund in gems?

    1 vote

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  10. 1 vote

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  11. Draft deck save corrupted, cannot edit deck or play in event

    I entered the Avatar premier draft on Arena, drafted my deck, and edited it. My phone turned off while saving the edited deck. Now when i open it to attempt to edit it, or when I attempt to play in the event, i get a neverendinf “waiting for server” message. My other decks can be edited and i can play other events and formats without issue, but I can’t play this draft event at all.

    2 votes

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  12. Can’t check deck stats on premier draft

    When playing on ATLA premier draft on mobile, during deck building I am unable to check my stats. After tapping to see creature/noncreature spell ratios, color ratios, etc., when I attempt to tap the back button the prompt to change my deck name appears and I have to go do a different tab to go back into deckbuilding. It’s extremely frustrating and once back in the deckbuilding, all the cards in the pool are added and you start from scratch.

    4 votes

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  13. Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures

    Hi,
    I’d like to report a bug involving Sigarda’s Summons.

    It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:

    Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.

    Sometimes they only gain flying, but do not become 4/4.

    And sometimes they gain no benefits at all from Sigarda’s Summons.

    I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.

    Could this interaction be…

    2 votes

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  14. lentezza del gioco ed esaurimento time out con conseguente perdita

    Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento

    1 vote

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  15. Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers

    Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.

    1 vote

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  16. Avatar: TLA Sealed Event - Bug

    It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.

    The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?

    13 votes

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    2 comments  ·  Events  ·  Admin →
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  17. Avoid Repeat Packs in Jump Into: ATLA

    As I understand it, the first set of 3 packs in "Jump In!" is guaranteed to include one pack you hadn't gotten before. I have been tracking my packs from Jump Into: TLA and this time, all 3 packs in my first pick (Warriors, Cabbages, Zuko) were duplicates of ones I already had.
    With 46 packs to collect, it would be much nicer if said "Jump In!" policy applied to Jump Into: TLA as well. Thanks.

    2 votes

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  18. Server issues

    I lost in Premier Draft because I cant play a land and the time was over, then the connection to server was lost. Yesterday 07:30 pm.

    1 vote

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  19. Limited + Cube; Imbalanced Rewards

    With Cube Rewards, regardless of wins, you should get at least 6 random boosters. Similar to how you draft, you should get close to 45 cards added to your collection. (True in Best of 1 and Best of 3)

    Then for rewards. I would recommend 1 game win, 0.2 kgems. 2 game wins, 0.5 kgems.

    Premier draft and Cube should be fun AND rewarding then you feel you are not getting anything.

    By not playing Limited, I realise how soul sucking this mode is of MTGA. Fixing the rewards would make this more enjoyable.

    1 vote

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  20. The Last Airbender OR The Last STRAW!

    I’m not sure if it’s my device or something on MTGA’s end, but ever since the Avatar: The Last Airbender set dropped this week, the game has been extremely unstable for me. I’ve been running into constant server connectivity issues and getting booted out of matches mid-game. Because of that, I’m forced to forfeit, which tanks my rank and makes climbing feel like an uphill battle.

    On top of that, the game went into maintenance right after the Avatar set released—and it’s still buggy. The avatar I purchased shows up everywhere except in matches, where it displays a completely different…

    1 vote

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