MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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236 results found
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Pair opponents only of similar rank in Limited matchmaking
When matchmaking for Limited events, only pair opponents who are a few rank levels apart (ie: Silver 2 vs Gold 4 at most). As a Platinum 4 player, I just got paired against Mythic #1 but have also played against Bronze and Silver players. Simply tell players if no similarly ranked players are available to pair. Or have them wait up to a maximum amount of time during matchmaking, quitting if a match can't be found. Matchmaking is often fair so consider improving that performance so it's always fair.
2 votes -
Forced to forfeit game because it glitched
My game glitched and wouldn't let me play any cards. I was forced to forfeit the game. Please credit my account 1500 gems since I had to take a loss that I didn't earn due to your game's technical issues.
1 vote -
Lost an event due to roping even if my connection was just fine
I just lost a Standard Event due to roping despite my connection being totally fine. From that moment, I had to close the game and now I can't even login anymore. I was playing on PC (Windows).
I want my gold back since my loss was everyhting but sure and I want to be able to log into my account again.1 vote -
Bug
The recent season that ended, I had logged in for rewards and finished in Diamond. At reset the game put me back to Gold 3 for the new season which is fine. I play a game or two in the new season and closed my game out. I logged back in when I got home on my pc and the system put me all the way down into silver singed of keeping me in gold. How can I justify this or get compensation for now having to grind back up to where I initially was?
1 vote -
cant sideboard
was playing powered cube draft and could not sideboard cards and caused me to lose game.... so frustrating
2 votes -
Powered cube draft glitch
Cube draft heavily glitched during a match causing me to lose my 3rd game. Casted cards remained on the stack making attacking/blocking/playing impossible. I want a gem refund
1 vote -
Didn't recieve gems as reward
After completing a draft I only got the packs I never got the gems as a rweard. That is 1600 gems missing.
After final loss going 5-3 I didn't get the gems from a powered cube draft.
Windows
Got packs but not gemsTo get the gem reward as well
1 vote -
Midweek magic event not showing up
I do not have the Midweek magic event in my list of events, I have checked on iOS, Android and Windows platforms. I do midweek magic every week, so this is causing me to miss out on two rares and a cosmetic reward.
2 votes -
Add additional rounds and prizes to MTG Brawl Event
Thank you so much for adding the Modified Ranked Brawl event to Arena! I have been wanting a Brawl event for a while now and I was so happy to see that one was added. Right now, the Brawl event allows you to play until you have one win and when you win, you earn 1000 XP. This is a good start but I feel it would be awesome if you created other Brawl events where you could play several rounds to earn packs and other prices. Since there are prizes involved, you could require a small cost of gems…
2 votes -
Played creature isnt targetable.
I played and payed (mana costs) Tam, Observant Sequencer in a Quick Draft SOS game but when i played lands later in the game or tried to target her with instants/sorcerys she wasnt an available option. She didnt had any extra perks or anything and the enemy had no card that prevented her from activating. That bug costed me the game (and you only are allowed to lose 3 times). Also i couldnt select her as a blocker either.
I paid gold to join the quick draft and since i am mostly f2p its really frustrating to see your hard…
1 vote -
Unable to take actions in game
Playing a Bo3 Pioneer game, reach game 3 and suddenly on opponent's turn I can no longer take actions and don't seem to exist in game. I tried to cast Reckless Rage on my Opponent's combat step before blockers, and it the rope kicked in halfway through and suddenly it was asking me to declare blockers. Before I could do anything, it moved straight to combat, then asked me if I wanted to do anything before my turn. I clicked to go to my turn, and nothing changed.... until it was suddenly their turn again. The concede option was no…
1 vote -
Naming of Strixhaven draft
It feels like having an original Strixhaven draft event online at the same time as the current set of the same name is a bad idea. I've been teaching my partner magic through my own account and she has been getting into Strixhaven. Not knowing any better she chose the original Strixhaven draft event, wanting to join the secrets of Strixhaven draft.
There's no way to back out of the event and so we've effectively lost those gems as she isn't equipped to be able to jump into a totally new (old) set.
1 vote -
Im feeling quite sour!
Not really an idea so much as feedback. It takes me a very long time to save up enough to do draft and I try as often as I can. I'm left feeling like the drafts are rigged against me d/t my lack of actual money purchases to participate because the few times I have won even a single match had been when I recently purchased gems. How is it that the bots always have the right card to win the game when I'm going to win it on my next turn. Happens to me very often. Super disgruntled and…
1 vote -
Monthly Rewards June 2026
Today is June 1st 2026. Yesterday (May 31st, 2026) I got the notice that the season had ended and received appropriate rewards. My rank was lowered the expected two tiers.
Today I got another notice that the season had ended. My rank was lowered an additional two tiers. I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Please fix this immediately. It is extremely disappointing to have my rank, especially my limited rank that I had to spend significant amounts of gems, doubly lowered.
9 votes -
End of Season "Reward" Twice. Result in De-rank
I logged in yesterday and saw my season reward package. My new rank for the start of the season was Silver 4. I played last night until gold. Today, I logged in and played until Gold 2 over lunch. At the end of the day, I logged in to play again and got a second season reward with blank packs and got de-ranked again to silver.
Can I go back to Gold 2 please?
19 votes -
Rank Bug
It's June 1st so the start of a new ranked season. My limited rank was reset from diamond 4 to gold 3 as normal, I got my rewards, started playing. After a few games I got a win that should have taken me from gold 2 4/5 pips to gold 1 1/5 pips. Instead, I lost a pip and went to gold 2 3/5 pips while looking at a victory screen. I reset the app thinking this was a visual bug, and was presented with another ranked reset screen telling me I finished May in gold 2, reset me to…
17 votes -
Main deck cards blocked during Best Of 3 matches
Hi everyone.
Thank you so much for your support.
Unfortunately, I have to reach out to you because, since the last update, I haven’t been able to play Best of Three with my Alchemy decks set up for this format and number of games – and that’s exactly what I’d have liked to do in these rounds to climb the Mythic rankings.
Unfortunately, the game doesn’t let me access the sideboard between matches. Androids and PC windows is the same situation...
Let me explain: the sideboard cards are clickable and I could add them to the main deck, but the…2 votes -
Attempting to change deck view causes game to close
While attempting a quick draft I encountered an issue. Anytime I attempt to "view deck" the game crashes. This happened during the draft anytime I tried to check creature count/spell count and continues doing so during deck building. I have been forced to restart the game several times. I have also cleared the cache in an attempt to resolve the issue. I am playing on a Samsung galaxy note 20 so android. Any feedback/help would be appreciated. I took a break for awhile and this was the first draft attempted since coming back.
1 vote -
The cards were placed in the wrong places
I was using the phone app. In a draft my lands were placed on my opponent's side, my opponent's pet was in the middle, and both of our creature cards were stacked in the middle
2 votes -
Grist, Voracious Larva ETB trigger not firing when returned from graveyard by Betor, Ancestor's Voice
ISSUE SUMMARY:
When Betor, Ancestor's Voice returns Grist, Voracious Larva from the graveyard to the battlefield, Grist's enter-the-battlefield triggered ability does not trigger in MTGA. This appears to be a bug, as the interaction should work according to the Comprehensive Rules.EXPECTED BEHAVIOR:
Grist, Voracious Larva has the following triggered ability:
"Whenever Grist or another creature you control enters, if it entered from your graveyard or you cast it from your graveyard, you may pay {G}. If you do, exile Grist, then return it to the battlefield transformed under its owner's control."When Betor, Ancestor's Voice's end-step ability returns Grist…
2 votes
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